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Review Of SureStay by Best Western Model Town
Mohindra Colony, Amritsar | 3.4 km drive to Golden Temple | 10.4 km drive to Amritsar Airport (Sri Guru Ram Das Ji International Airport)
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308 Ratings
Last 10 Customer Ratings (Latest First)
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Reviews Summary
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The property boasts an excellent location near the railway station, making it convenient for travelers. Guests appreciate the cleanliness, with well-maintained rooms and delicious food. The staff, especially at the reception and restaurant, have been commended for their politeness and helpfulness. Breakfast options are enjoyable, although some noted a lack of variety. While room sizes are on the smaller side, many found their stay comfortable and value for money, making it a choice for budget-conscious travelers.
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Excellent Stay
Excellent stay at sure stay hotel amritsar. Good staff behavior and very good hospitality. Operation manager mr sunil is very professional and great manager. Thank you
Room: 1 King Bed, Non-Smoking, Superior Room, Flat Screen Television, City View, Mini Bar, Coffee Maker, F
Helpful
good
Great experience and good location very near to tourist destination overall good experience I really enjoyed it
Room: 1 King Bed, Non-Smoking, Standard Room, Flat Screen Television, Mini Bar, In-Room Safe, Coffee Maker
Helpful
SureStay by Best Western Model Town has replied on Thu May 08 20:17:53 IST 2025
Dear Sir, Hitkarn Singh Thank you for taking the time to share your feedback in your visit to SureStay by Best Western, Model Town - Amritsar. We are delighted to read from your review that you enjoyed your recent stay with us. We appreciate that you are acknowledged in every aspect of professional services. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at SureStay by Best Western, Model Town - Amritsar. I look forward to welcoming you back. Thanks Regards.. Sunil Operation Manager SureStay by Best Western, Model Town - Amritsar
Poor Stay
Rooms were very small and no water was also available after 11 that is there was no room service after 11pm. Crux the experience was over all bad and would never again stay in such a property and even after booking the room from mmt we decided to upgrade the room and did it but they charged us more and there was no option on mmt of superior bed room.
Room: 1 King Bed, Non-Smoking, Standard Room, Flat Screen Television, Mini Bar, In-Room Safe, Coffee Maker
Helpful
SureStay by Best Western Model Town has replied on Thu May 08 20:31:51 IST 2025
Dear Ma'am, Rajdeep Kaur We're disheartened to learn about your experience. Your feedback regarding the room amenities is concerning and we assure you that it is the matter promptness & courtesy's. We have addressed these issues with our front desk team to ensure that our room guest must meet the higher priorities from check-in to check-out with prompt communication to further step to improve we improving in the guest communication sops to prevent such lack. If you choose to stay with us again, we would welcome the chance provide by you with the quality service and accommodation that you should expect from our establishment. Please feel free to reach out to our front desk team. Sincere Regards... Sunil Operation Manager SureStay by Best Western, Model Town - Amritsar
Average Stay
It was average stay at this facility. We didn’t really enjoy breakfast as there was no variety at all. Even the food which they were serving was not upto the level. Sambhar taste was bad with so Much of salt. We booked superior room,but in room bar fridge was not working. There was TV without cable connection and it was not smart tv so we even couldn’t enjoy anything else no songs no youtube so totally boredom. Sorry not worth it
Room: 1 King Bed, Non-Smoking, Superior Room, Flat Screen Television, City View, Mini Bar, Coffee Maker, F
Helpful
Great Experience
Very good expererience. Great Service and food. Clean room. Staff is very helpful. Parking is available
Room: 2 Single Beds, Non-Smoking, Standard Room, Flat Screen Television, Mini Bar, In-Room Safe, Coffee Ma
Helpful
perfect for family on the go
familynice Stay, good Cooprative staff, very decent breakfast, got early check inn and late check out with no extra cost.
Room: 1 King Bed, Non-Smoking, Standard Room, Flat Screen Television, Mini Bar, In-Room Safe, Coffee Maker
Helpful
Excellent Stay
Perfect location, decent size rooms, value for money paid,
Room: 1 King Bed, Non-Smoking, Standard Room, Flat Screen Television, Mini Bar, In-Room Safe, Coffee Maker
Helpful
Nice service. Good staff behaviour
Nice service. Good staff behaviour. Clean bus. Comfortable seat. Excellent Bus Travel Experience! From the moment I boarded the bus to reaching my destination, everything exceeded my expectations. The bus was clean, comfortable, and well-maintained. The seats were spacious and provided excellent legroom, making the journey very relaxing. The air conditioning was just right, keeping the atmosphere pleasant throughout the ride.
Room: 2 Single Beds, Non-Smoking, Standard Room, Flat Screen Television, Mini Bar, In-Room Safe, Coffee Ma
Helpful
Unhappy to stayed here
coupleStaff behave was not good also parking issues here. I suggest to everyone one doesn’t stay here. Staff dealing was also worth. Small mark on bed sheet they charged 2000 extra. Customer was very bad experience.
Room: 2 Single Beds, Non-Smoking, Standard Room, Flat Screen Television, Mini Bar, In-Room Safe, Coffee Ma
Helpful
Sure stay model town
The rooms are small and the breakfast had a limited menu. Parking space is very limited, and the area is near railway station. Good for people reaching amritsar via train, however the locality is not good as compared to ranjit avenue.
Room: 1 King Bed, Non-Smoking, Standard Room, Flat Screen Television, Mini Bar, In-Room Safe, Coffee Maker
Helpful