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About Property
Capital O 10611 Hotel Malabar Illam aims to redefine a new dimension of luxury and relaxation, making the stay comfortable.
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Property Highlights
Location & SurroundingsClassic
Fits 2 Adults
AED 176Per Night:
Vennala
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Location rated 4.0 by guests
What guests said
Guests overwhelmingly praised the property's location, highlighting its prime accessibility to key areas, including malls and transportation hubs. Many appreciated the easy cab access and proximity to local attractions, enhancing their overall experience. The calming environment within the bustling city further added to the charm, making it a convenient and desirable spot for both business and leisure stays.
Property Rules at Super Townhouse Malabar Illam Kochi










182 Ratings, 88 Reviews
Last 10 Customer Ratings (Latest First)

Review Summary
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Guests appreciate the property’s prime location and friendly staff, making it convenient for accessing nearby attractions. However, multiple reviews point out cleanliness issues, especially with towels and linens, and inconsistent room service. The food options, particularly breakfast, receive criticism for being limited and unsatisfactory. Some users mention poor maintenance and inadequate response from the staff during their stay.
Sort by:
Good Stay
It was a nice stay, the only problem we faced was the smell from the kitchen.
Room: Classic
Terrible Stay
Pathetic room and food we complained to police about old food
Room: Classic
Poor Stay
Stayed 5 days.No room cleaning within these days. Bad smell
Room: Classic
Not Good
Not at all user friendly ,congested room without mineral water and hot water in bathroom, if we call also no one replies
Room: Classic
good
Good service but no heater. No brush and paste provided. Only one towel provided. Otherwise all goood
Room: Classic
Clean and well-maintained stay
Stayed overnight and had a great experience. The room was clean, and the staff was very friendly and helpful.
Room: Classic
Clean vibes, soft ambiance
It's clean all around, and there's a soft ambiance. Neat and inviting.
Room: Classic
Terrible Stay
One of the worst experiences, guys take this feedback seriously. Never stay in this hotel. We booked for one week and one week become hell. Reception guy is pathetic, never responds for call if you need anything go to reception and we have to beg him. Towels are so dirty can't tell even our house door mat is cleaner then their towels. Breakfast only appam roti and omelette. Daily menu it is for them. Guests are stupid for them. Hotel build because of bar nothing else. Never change the bedsheets even if you tell them and so dirty bedsheets with stains. Out side foods not allowed and their hotel food is pathetic felt like to vomit. Makemytrip and other hotel apps if possible remove them from your hotel list
Room: Classic



Disappointed stay
Room was not clean and bath towel and bedsheet stained. Not allowed food from outside. At last they need 5* rating.
Room: Classic



Good rooms
Good rooms in hotel, very happy to ambience
Room: Classic
cheating
they are not willing for give the room a booking price . so I will pay additional payment to collect the room key
Room: Classic
Blanket was not washed, small rooms and poor service
Blanket was not washed, small rooms and poor service
Room: Classic
The hotel has made only for to get bar license.
The hotel made only for bar license not for gust. Gust will not get even any assistance. Receptionist keep the phone receiver by the side of the phone to avoid the distrebence. If anything will happened that's his faith.
Room: Classic
Excellent Stay
Excellent place, nice staff,
Room: Classic
Super Townhouse Malabar Illam Kochi has replied on Tue Oct 25 06:58:49 IST 2022
Love to hear this, aghil lonan! it'd be great if you could give us another opportunity in future and we will ensure to serve you even better than before. Have a lovely day ahead ) regards, navneet
Very good location
Nice hotel with interial, nice service. It's near to vytaila bus stand. Its good
Room: Classic



Super Townhouse Malabar Illam Kochi has replied on Thu Oct 20 06:58:38 IST 2022
Thank you for your sweet words, bhaskar yellaram! we hope to give you a consistent service every time. Regards, rachit
Very poor Service
horrible staffs… and they don’t care the guest. I won’t be going here again…
Room: Classic
Don't even try this hotel. Pathetic
They don't know what does service means. Helpless attitude, empty reception, bed and mattress are in pathetic condition. Guys don't even try this hotel.
Room: Classic
additional charges may apply
Even after online booking....they have charged extra in the name of additional room rent😡😡
Room: Classic (2X)
Friendly hotel to stay
Hygeine maintained, good staff, a good hotel for family as well at a reasonable cost
Room: Classic (2X)
Super Townhouse Malabar Illam Kochi has replied on Fri May 13 08:19:47 IST 2022
Appreciate your valuable comments, joji joseph! happy to know that your experience with us was pleasant. Thanks a lot for sharing your opinion and hope we will serve you even better whenever you stay next with us. Enjoy your day ahead ) regards, rachit
Main road side
Easy for cab accessibility. Prime location
Room: Classic (2X)
Super Townhouse Malabar Illam Kochi has replied on Sun Sep 19 07:37:22 IST 2021
Hey adarsh ks, it's always good to see our guest happy. Such feedback really helps us. Keep this love coming and we ensure that your next visit with us will be even more exciting than before. Have a wonderful day! regards, swarna
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| Super Townhouse Malabar Illam Kochi Address | NA, N H Bypass Road, Chalikkavattom, Ponnurunni East, Ponnurunni, VyttilaNear Ponnurunni, Vyttila, Kochi, Kochi |
| Types of Room | 1 |
| Price Starts from | AED |
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