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Review Of Mount Conifer Suites & Spa (Inhouse Nightclub and Bar)

Open Terrace for Kanchenjunga View

Mall Road, Darjeeling | 750 m drive to Darjeeling Mall Road | 55.3 km drive to Bhadrapur Airport (BDP)

User Rating & Reviews

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3.4
Good

684 Ratings, 367 Reviews

excellent
38%
very good
23%
average
15%
poor
10%
bad
14%

Last 10 Customer Ratings (Latest First)

  • 3
  • 4
  • 3
  • 4
  • 1
  • 3
  • 2
  • 3
  • 3
  • 2

Rating Categories

  • Location4.1
  • Cleanliness3.7
  • Room4.2
  • Food3.7
  • Hospitality3.1
  • Value For Money3.7
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Reviews Summary

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Guest reviews highlight the property's central location near the mall road, friendly and helpful staff, delicious food, and cozy rooms. Some guests appreciated the cleanliness and amenities, while others mentioned issues with room facilities and service. The property's proximity to key attractions and the accommodating staff were commonly praised. Overall, guests had mixed experiences with room quality and services, but many enjoyed their stay due to the convenient location and hospitable staff.

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Latest first
4.0

Its a nice hotl and staf are too good & the hotel is near mall road........

kantik d.couple

Its a nice hotl and staf are too good & the hotel is near mall road there food is also great........

Travel Month: Jun 2025

Room: Deluxe Plus Room

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Helpful

Mount Conifer Suites & Spa (Inhouse Nightclub and Bar) has replied on Tue Jul 08 10:51:43 IST 2025

Dear Guest Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that you enjoyed your stay and found our staff, cleanliness, and amenities to your satisfaction . Your recommendation means a lot to us. We look forward to welcoming you and your friends back in the future! Warm regards, GRM

3.0

Average Stay

couple

i booked premium room but I had to argue at reception for getting that otherwise they gave an another cheaper room

Travel Month: Jun 2025

Room: Premium Room

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Helpful

Mount Conifer Suites & Spa (Inhouse Nightclub and Bar)

Dear Guest, Thank you for your feedback. We're sorry to hear that your experience fell short of expectations. We strive to provide exceptional service, and your insight helps us to improve. Please feel free to share more details about your stay so we can address any specific concerns you may have. We value your input and hope to have the opportunity to better serve you in the future GRM

2.0

Poor Stay

mritunjay s.family

No any support from the hotel staffs, bed is not comfortable. You need wait long for one service request

Travel Month: Jun 2025

Room: Deluxe Room

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Helpful

2.0

Poor Stay

tuhin c.family with 1 kid

Disappointing Experience – Not Worth the Premium Price I booked a premium room expecting a comfortable and pleasant stay, but was extremely disappointed with the quality of the accommodation provided (Room No. 508). The room was far below average — definitely not up to the premium standard advertised. It had only one window, which was practically useless, as it opened directly to a wall just two feet away. This made the room feel extremely claustrophobic and poorly ventilated. To make matters worse, there was no fan installed, further adding to the discomfort. Overall, it was a suffocating and unpleasant experience. I expected much better for the price paid.

Travel Month: Jun 2025

Room: Premium Room

Helpful

2.0

Poor Stay

tejrao p.family with 3 kids

The service was poor,the property is very old and not maintained.The plumbing in the toilet and wash room near dining hall was under leakage.(urinals). The daily housekeeping in the room and bedsheets change was not made.It was the overall bad experience.

Travel Month: Jun 2025

Room: Deluxe Room

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Helpful

4.0

awsm

vijay k.couple

It was a good experience...staff is so humble ,there room condition is so good.. friendly and helpful staff, clean and comfortable rooms, delicious food, convenient locations, and overall exceptional service. Having a welcoming atmosphere and attention to detail, making guests feel at home.

Travel Month: Jun 2025

Room: Deluxe Room

Helpful

Mount Conifer Suites & Spa (Inhouse Nightclub and Bar) has replied on Tue Jul 08 10:53:00 IST 2025

Dear Guest Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that you enjoyed your stay and found our staff, cleanliness, and amenities to your satisfaction . Your recommendation means a lot to us. We look forward to welcoming you and your friends back in the future! Warm regards, GRM

1.0

Terrible Stay

kalpana t.family with 2 kids

Rooms were stingy, Suffocated . Zero hospitality Bad room service Untidy bedsheets we told to change it but no reply

Travel Month: Jun 2025

Room: Deluxe Room

Helpful

Mount Conifer Suites & Spa (Inhouse Nightclub and Bar)

Dear Guest, Thank you for your feedback. We're sorry to hear that your experience fell short of expectations. We strive to provide exceptional service, and your insight helps us to improve. Please feel free to share more details about your stay so we can address any specific concerns you may have. We value your input and hope to have the opportunity to better serve you in the future GRM

1.0

Terrible exo

ayan k.family with 1 kid

Terrible experience for the first time on MMT, we don't get the room which we are booked, we request so many times but they not provide that rooms, we get 1star quality room in price of 3 star, they spoil our half day in Argument.. Better to stay in car 🚘 rather than trusting this types of hotel by advance booking in without cancellation policy...

Travel Month: Jun 2025

Room: Deluxe Room

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Helpful

1.0

Terrible Stay

ayan k.family with 1 kid

Terrible experience for the first time on MMT, we don't get the room which we are booked, we request so many times but they not provide that rooms, we get 1star quality room in price of 3 star, they spoil our half day in Argument.. Better to stay in car 🚘 rather than trusting this types of hotel by advance booking in without cancellation policy...

Travel Month: Jun 2025

Room: Deluxe Plus Room

Helpful

3.0

overall good experience except room service

shiv h.couple

Property is good and in good location but room services are very pathetic. They take hours to provide you water.

Travel Month: Jun 2025 (3-Night Stay)

Room: Premium Room

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Helpful

Mount Conifer Suites & Spa (Inhouse Nightclub and Bar)

Dear Guest, Thank you for your feedback. We're sorry to hear that your experience fell short of expectations. We strive to provide exceptional service, and your insight helps us to improve. Please feel free to share more details about your stay so we can address any specific concerns you may have. We value your input and hope to have the opportunity to better serve you in the future GRM

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