The Location of Manthan Beach Resort is highly appreciated by guests as it is just a few steps away from Morjim Beach. However, some guests have complained about the cleanliness of the property, with issues like dirty rooms, unhygienic bathrooms, and smelly bed sheets. The Food & Dining at the resort has received mixed reviews, with some guests praising the delicious breakfast while others have criticized the high prices and limited options. The Amenities at the resort include a swimming pool and scooter rental, but some guests have reported issues with non-functional ACs, power supply, and Wi-Fi. The Check-in Experience has been a major concern for guests, with complaints about delayed check-ins, rude staff, and unprofessional behavior.
Location
The property's location was the highlight for many guests. It is located very close to the beach, with some rooms having a sea-facing view. Guests loved the peaceful and serene environment around the property. Many shops, restaurants, and other infrastructure were also located nearby, making it very convenient for guests to explore the area. Some guests also appreciated the property's proximity to tourist attractions and other places of interest.
Cleanliness
Cleanliness was a major concern for many guests. Some guests complained about dirty rooms, stained bed sheets, and unhygienic bathrooms. Some guests also reported a musty smell in the rooms and bathrooms. However, some guests appreciated the daily cleaning service provided by the staff. Overall, guests felt that the property needs to improve its cleanliness standards.
Food & Dining
Food and dining options at the property received mixed reviews from guests. Some guests enjoyed the food and appreciated the variety of cuisines available. However, some guests complained about the quality of food, high prices, and limited options. Some guests also reported poor service at the restaurant, with long waiting times and unresponsive staff. Overall, guests felt that the property needs to improve its food and dining experience.
Amenities
The property's amenities received mixed reviews from guests. Some guests appreciated the swimming pool, yoga classes, and spa treatments available at the property. However, some guests complained about the lack of basic amenities such as toiletries, hangers, and curtains in the rooms. Some guests also reported issues with the air conditioning, geysers, and other electronic appliances. Overall, guests felt that the property needs to improve its amenities to provide a better guest experience.
Check-in Experience
The check-in experience at the property was a major concern for some guests. Some guests reported long waiting times, delayed check-ins, and unresponsive staff. Some guests also reported issues with online bookings and payment processing. Overall, guests felt that the property needs to improve its check-in experience to provide a smoother and more efficient process for guests.
