Ganga Heritage by Howard

Ganga Heritage by Howard has replied on Mon Oct 13 14:18:51 IST 2025

Dear Guest , Thank you for staying at Our Hotel . We regret that we could not come up to your expectations.Our team shall get in touch with you for a detailed review so that we can improve upon your recommendations and suggestions . We once again would like to thank you and we are sure that we shall try our best to improve the client experiences based on your suggestions. Regards

Ganga Heritage by Howard has replied on Sat Aug 23 11:23:03 IST 2025

Dear Guest , Thank you for staying at Our Hotel . We regret that we could not come up to your expectations.Our team shall get in touch with you for a detailed review so that we can improve upon your recommendations and suggestions . We once again would like to thank you and we are sure that we shall try our best to improve the client experiences based on your suggestions. Regards

Ganga Heritage by Howard has replied on Thu Aug 21 11:40:17 IST 2025

Dear Guest , Thank you for staying at Our Hotel . We regret that we could not come up to your expectations.Our team shall get in touch with you for a detailed review so that we can improve upon your recommendations and suggestions . We once again would like to thank you and we are sure that we shall try our best to improve the client experiences based on your suggestions. Regards

Ganga Heritage by Howard has replied on Tue Aug 19 13:28:23 IST 2025

DearGuest, Thanks a lot for staying with us and the feedback. Looking forward to giving an amazing experience on your stay. Regards

Ganga Heritage by Howard has replied on Sat Jul 12 17:17:35 IST 2025

Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our excellent location near the ghat and Har Ki Pauri, as well as the efficient and helpful service from our team. Your kind words mean a lot to us, and we look forward to welcoming you back to Ganga Heritage by Howard for another memorable stay.

Ganga Heritage by Howard has replied on Wed Jun 04 13:14:42 IST 2025

Dear Guest, Thank you for sharing your feedback regarding your stay at Ganga Heritage by Howard. We are glad to hear that you found the location convenient. However, we sincerely apologize for the disturbance caused by the noise from the nearby road and railway track. We understand how important a peaceful environment is for a good night's sleep, and we regret any inconvenience this may have caused during your stay. Please know that we are continuously exploring ways to improve guest comfort and minimize such disturbances. We truly appreciate your valuable feedback and hope to have the opportunity to welcome you again with an even better experience.

Ganga Heritage by Howard has replied on Wed Jun 04 13:16:09 IST 2025

Thank you for your kind feedback. We’re delighted to know you enjoyed the clean and spacious rooms, as well as the food. We apologize for the slight glitch with your breakfast package, but we’re glad it was resolved promptly. Your overall satisfaction means a lot to us, and we look forward to welcoming you again soon.

Ganga Heritage by Howard

Dear Guest, Thank you for taking the time to share your feedback. We’re glad to hear you appreciated our location—it’s something many of our guests enjoy, especially being so close to Har Ki Pauri. We’re sorry to hear that the room size and the property didn’t meet your expectations. Your comments are important to us, and we will certainly look into how we can better align our photos and descriptions to ensure a more accurate representation. We do hope you’ll consider staying with us again, and we’d be happy to assist you in selecting a room that best suits your preferences. Warm regards, Team Ganga Heritage by Howard

Ganga Heritage by Howard

Dear Guest, Thank you for your kind words and for highlighting the strengths of your stay with us—especially our location near Har Ki Pauri, the quality of our food, our helpful staff, and the views of the Ganges from your room. We're truly glad you enjoyed these aspects. We also appreciate your honest feedback regarding upkeep and maintenance. Your comments have been noted, and we’re actively working to enhance the overall condition of the property to ensure a more comfortable experience for all our guests. We hope to welcome you back soon for an even better stay. Warm regards, Team Ganga Heritage by Howard

Ganga Heritage by Howard

Dear Guest, Thank you for sharing your feedback. We’re glad you found value in our strategic location near Har Ki Pauri and the main market—it's certainly one of the highlights many of our guests appreciate. We're sorry to hear that your experience did not meet your expectations, especially considering the price point of the Signature Ganga View room. We understand that guests accustomed to star-category hotels may have different expectations, and we’re continuously working to enhance both our facilities and overall guest experience to offer better value. Your comments are valuable to us, and we hope to have the opportunity to welcome you again with improvements that reflect your expectations more closely. Warm regards, Team Ganga Heritage by Howard

Ganga Heritage by Howard has replied on Sat May 24 16:25:28 IST 2025

Dear Guest, Thank you for taking the time to share your experience with us. We're truly sorry to hear that your stay did not meet expectations and regret the inconvenience caused due to maintenance issues such as the exhaust fan, limited plug points, and the unexpected disruption in water supply. This is not the level of comfort we aim to provide, and we are addressing these concerns with our team on priority. We’re especially concerned about your comment regarding cab charges. We take such matters seriously and will thoroughly investigate this to ensure transparency and fairness in all guest services. While we’re disappointed to hear that Haridwar did not leave a lasting impression, we’re glad you found peace and spiritual connection in Rishikesh. We sincerely hope you’ll give us another opportunity in the future to offer you a much-improved experience. Warm regards, Team Ganga Heritage by Howard

Ganga Heritage by Howard

Dear Guest, Thank you for bringing these concerns to our attention. We sincerely apologize for the water supply disruption you experienced—it was an unexpected issue, and we understand how inconvenient it must have been. Please know that we are taking steps to prevent such occurrences in the future. We are especially troubled by your feedback regarding the airport transfer charges and the allegation of misconduct. We take such matters very seriously and are thoroughly investigating the situation to ensure transparency and integrity in all our services. This is not in line with our standards, and appropriate action will be taken if any wrongdoing is found. Your feedback is invaluable, and we deeply regret that your experience fell short of expectations. We hope you will consider giving us another chance to provide you with the quality and trust you deserve. Warm regards, Team Ganga Heritage by Howard

Ganga Heritage by Howard has replied on Sat May 24 16:26:50 IST 2025

Thank you for taking the time to share your feedback. We're glad to hear you appreciated the excellent service from our staff, the cleanliness, and our central location. However, we’re truly sorry to learn about the issue you faced with the room heater. Your safety is our utmost priority, and we take this matter very seriously. We have already addressed this with our maintenance team to ensure such risks are fully resolved and prevented in the future. We value your feedback as it helps us improve. We hope you’ll consider giving us another chance to provide you with a safer and more comfortable experience. Warm regards,

Ganga Heritage by Howard has replied on Sat May 24 16:27:31 IST 2025

hank you for sharing your detailed feedback about your stay at Ganga Heritage by Howard. We’re glad you enjoyed our unbeatable location and the beautiful views of the Ganges and Har Ki Pauri. However, we sincerely apologize for the issues you encountered during your visit. Cleanliness and comfort are top priorities for us, and it is disappointing to hear about the condition of the rooms, bathrooms, and common areas. Your comments regarding the stains, mattress comfort, and maintenance concerns have been shared with our housekeeping and maintenance teams for immediate action. The incident with the rat is certainly unacceptable, and we regret the distress it caused. We have already taken stringent pest control measures to ensure this does not happen again. We appreciate your honest feedback as it helps us improve. We hope you might consider visiting us again in the future, so we can provide you with a much better experience.

Ganga Heritage by Howard has replied on Sat May 24 17:23:10 IST 2025

Thank you for taking the time to share your feedback. We're glad to hear you appreciated our prime location right at Har Ki Pauri and found the rooms to your satisfaction. We truly value your comments regarding the food quality, cafeteria cleanliness, and bathroom flooring. Your suggestions are important to us, and we are already working on improvements in these areas to enhance our guest experience. We hope to have the opportunity to welcome you back and provide you with a more refined stay.

Ganga Heritage by Howard has replied on Sat May 24 17:23:32 IST 2025

Thank you for your honest feedback. While we're pleased to hear that our staff made a positive impression with their helpfulness and hospitality, we’re truly sorry to learn that the cleanliness of the rooms and toilets did not meet your expectations. Cleanliness is a top priority for us, and your comments have been shared with our housekeeping team for immediate improvement. We appreciate you bringing this to our attention and hope to have the chance to welcome you again with a much-improved experience.

Ganga Heritage by Howard

Thank you for your lovely feedback! We’re delighted to know you enjoyed the view from your room and appreciated our friendly and helpful staff. Our team takes great pride in ensuring our guests feel welcomed. It’s also wonderful to hear that our location added convenience to your stay — being close to everything truly makes a difference. We look forward to welcoming you back on your next visit to Haridwar!

Ganga Heritage by Howard has replied on Sat May 24 17:24:53 IST 2025

Thank you for sharing your experience with us. We're glad you enjoyed our convenient location, parking facilities, and clean bedding. It's especially heartening to hear that our staff’s cooperation made a positive impression on you. We’ve noted your feedback about the restaurant pricing and will certainly review it to ensure it aligns with guest expectations. We truly appreciate your input and look forward to welcoming you back for another pleasant stay.

Ganga Heritage by Howard has replied on Sat May 24 17:25:18 IST 2025

We’re truly sorry to hear about your disappointing experience and sincerely apologize for the inconvenience you faced during your stay. Your feedback regarding room cleanliness and mattress quality is deeply concerning and certainly not reflective of the standards we strive to uphold. Please know that we are taking your comments seriously and have already addressed these issues with our housekeeping and maintenance teams to ensure such situations are not repeated. We understand your frustration and regret that we fell short of your expectations. If given another opportunity, we would love to provide you with the quality experience you rightfully expected.