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Deolo, Kalimpong
164 Ratings, 67 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property boasts an amazing location near Delo Park, offering stunning views of the Kanchenjunga range. Guests love the friendly staff and excellent hospitality, with many highlighting the delicious food, especially thukpa and chicken momos. The serene atmosphere is perfect for a peaceful getaway. However, multiple reviews mention that the food prices are quite steep. Overall, it's a cozy spot to enjoy nature and unwind, with a warm and welcoming vibe.
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Good Stay
Location of the property is good . But the food is very expensive and it can be moderate to attract more tourist.
Room: Premium Room with Mountain and Lake View
Helpful
Summit Sherpa Mountain Hotel & Spa has replied on Tue Jun 24 12:49:34 IST 2025
Thank you for your feedback. We’re glad you liked the location. We appreciate your suggestion regarding food pricing and will consider it to offer better value to our guests. Regards, Summit Team
Excellent Stay
it was a nice experience to stay at Summit Sherpa. Staffs are cordial . Nice food. nice view from balcony and comfortable stay
Room: Premium Room with Balcony, Mountain and River View
Helpful
Summit Sherpa Mountain Hotel & Spa has replied on Tue Jun 24 12:51:17 IST 2025
Thank you for your wonderful feedback! We’re delighted to hear you enjoyed the cordial staff, delicious food, beautiful balcony view, and comfortable stay at Summit Sherpa. Looking forward to welcoming you again soon. Regards, Summit Team
N/
The hotel room is clean and the washroom is small but clean.Food quality is excellent but food price is so very high,room service is good .
Room: Premium Room with Balcony, Mountain and River View
Helpful
Summit Sherpa Mountain Hotel & Spa has replied on Tue Jun 24 12:51:42 IST 2025
Thank you for sharing your experience. We’re glad to know the room and washroom cleanliness met your expectations and that you enjoyed the excellent food quality. We appreciate your feedback regarding the food prices and will keep it in mind for improvements. Regards, Summit Team
Best Hotel Next to Deolo Park, Kalimpong
Summit Sherpa stands out as one of the best hotels in its class. From the moment we checked in until our departure, our experience was nothing short of amazing. The rooms are thoughtfully equipped with every facility you could need, including balcony with a breathtaking view Coupled with an excellent breakfast, our overall stay was simply fantastic.
Room: Premium Room with Balcony, Mountain and River View
Helpful
Summit Sherpa Mountain Hotel & Spa has replied on Tue Jun 24 12:52:17 IST 2025
Thank you for your wonderful feedback! We're delighted to hear that your stay at Summit Sherpa was fantastic and that you enjoyed the well-equipped rooms, beautiful balcony views, and excellent breakfast. We look forward to welcoming you again soon! Regards, Summit Team
Average sta
We recently stayed at Summit Sherpa and we have a mixed reaction to this property. To address the good things first- 1. The view from the room was amazing. 2. The rooftop restaurant also had a very nice view. 3. The staff was friendly. 4. The food from the restaurant were also quite tasty. However, there are some serious drawbacks of this place as well- 1. The hotel is very much short staffed. As a result there is hardly any person to help with the luggage and considering the fact that the hotel does not have the facility of an elevator, it can be quite difficult for any elderly boarders. 2. The price that they are charging for each room cannot be justified, given the fact that there is no wardrobe in the room, the telephones in the rooms do not work, regular housekeeping is not done and they have plenty of power cuts . 3. Though the food quality is quite good, the price of the food items are exorbitant. It could have been acceptable if we kept in mind that food price in the mountains are usually high, but we noticed that the other 3 restaurants that are in the same area are charging atleast 50% less. Overall, we can say that the place can be visited only for the view it offers.
Room: Premium Room with Balcony, Mountain and River View
Helpful
Summit Sherpa Mountain Hotel & Spa has replied on Tue Jun 03 12:19:56 IST 2025
Thank you for sharing your detailed feedback about your stay at Summit Sherpa. We’re glad to hear you enjoyed the amazing views, rooftop restaurant, friendly staff, and tasty food. At the same time, we sincerely apologize for the inconveniences you faced such as staffing shortages, lack of elevator, missing amenities like wardrobes, housekeeping issues, power cuts, and the pricing concerns. Your insights are valuable and will help us improve our services and facilities. We appreciate your balanced review and hope to address these issues so future guests can have a better experience. Regards, Summit Team
will visit again!!!
wonderful staff with a lovely experience. food was awesome. location was bit inside, but manageable
Room: Premium Room with Mountain and River View
Helpful
Summit Sherpa Mountain Hotel & Spa
Thank you for your kind words! We're delighted to hear you had a lovely experience and enjoyed the food and hospitality of our staff. We understand the location might have seemed a bit tucked away, but we're glad it was still manageable for you. Looking forward to welcoming you again soon.
happy with the stay
Good stay, good property, helpful staff. We all enjoyed our stay and the view from the hotel is beautiful.
Room: Premium Room with Mountain and River View|Premium Room with Mountain and Lake View|Premium Room with Balcony, Mountain and River View
Helpful
Summit Sherpa Mountain Hotel & Spa
Thank you for sharing your positive experience! We're glad to hear you enjoyed your stay, the beautiful view, and found our staff helpful. It was a pleasure having you with us.
Terrible Stay
Room and balcony was too small.. zero service... i have to carry empty bottles to restaurant to get water... no one in reception... intercom, tv and wifi doesn't work.... and washroom is pathetic
Room: Premium Room with Balcony, Mountain and River View
Helpful
Summit Sherpa Mountain Hotel & Spa
Thank you for your feedback. We're truly sorry to hear about the issues you faced during your stay. We sincerely apologize for the inconvenience caused regarding the room size, service, and the functionality of amenities like the intercom, TV, and Wi-Fi. This is certainly not the experience we aim to provide, and we will work closely with our team to address these concerns immediately. We value your input as it helps us improve and ensure that future guests have a much more seamless experience.
Worst hotel experience ever.Not expected from Summit Grou
We checked in late.Hotel staff were present at 11 pm.But as soon as we checked in to our room,power cuts were happening every 5 mins.When we went to the reception to ask about inverter service,to our amazement there was nobody in the reception,nobody in the gate,no security guard,no single staff in any floors of the hotel. We did early checkout at around 6:30 am. Once again no one was available in the whole building. By the time our car was ready to leave,the manager did appear from somewhere and when asked she said that timing of staff is from 7 am to 11 pm. So yes if you are travelling here ensure that you are capable enough to lift your own luggage,start the inverter infact run the hotel in absence of the actual staff.
Room: Premium Room with Balcony, Mountain and River View
Helpful
Summit Sherpa Mountain Hotel & Spa
Thank you for sharing your experience. We're truly sorry to hear about the lack of service you encountered during your stay. We deeply regret the inconvenience caused by the power cuts, absence of staff, and the unavailability of assistance at critical times. This certainly does not align with the standard of service we strive to provide. We take your feedback seriously and will address these concerns with our team to ensure such issues are resolved for future guests. We apologize again for the discomfort this caused and appreciate you bringing it to our attention.
Excellent Stay
3
Room: Premium Room with Mountain and River View
Helpful