We stayed at the resort last weekend with family and had a pleasant experience overall. The reception was warm, and the staff were courteous and helpful throughout our stay.
The room was beautiful, well-maintained, and equipped with all necessary facilities. The bathroom was clean and modern, which added to the comfort. However, the view from the balcony was a bit underwhelming compared to what we expected from the photos on MakeMyTrip.
The property appeared quite large in the pictures, but in reality, it’s relatively small. It has a decent swimming pool but lacks a dedicated kids’ play area or any other activities to engage guests within the premises.
The resort is located on a steep slope, but they provide a buggy service to move around, which is very convenient and appreciated.
The restaurant experience was average. While the food was okay overall, the dosa was disappointing and the variety of items offered was quite limited. On the plus side, the open dining area offers a beautiful view, which makes the meal experience more enjoyable. Due to limited options, we had to rely on nearby restaurants for some of our meals.
Overall, it’s a decent place for a quiet stay, especially if you plan to explore the nearby areas and don’t mind eating out.
Aveda Munnar Mountains and Mist has replied on Sun Apr 20 20:23:14 IST 2025
Dear Mr. Vipin Das,
Thank you for taking the time to share such a detailed review of your recent stay with us. We’re truly delighted to hear that you and your family had a pleasant experience overall and that our team’s warm hospitality, well-maintained rooms, and clean, modern bathrooms added to your comfort.
We’re also glad you found the buggy service convenient and enjoyed the serene setting of our open dining area. Your kind words of appreciation mean a lot to us.
At the same time, we sincerely regret that certain aspects of your stay did not meet your expectations. We understand your disappointment regarding the balcony view of the room allocated. Your feedback on the kids’ play area and in-house activities is very helpful, and we’ll certainly take this into account as we work on enhancing guest experiences.
We’ve also noted your comments about the restaurant food options and please be assured that your feedback has been shared with our culinary team for necessary improvement.
Thank you once again for your balanced and thoughtful review. We truly appreciate your insights and hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.
