The Location of Grand Mala Resort in Pahalgam is highly appreciated by guests, as it is situated amidst serene surroundings, close to nature and the Lidder River. The Staff is polite, friendly, and cooperative, providing excellent service to guests. The Food & Dining is delicious, with a variety of options available. However, some guests feel that the food quality can be improved. The Cleanliness of the property is average, with some guests suggesting that it needs improvement. The Room facilities are good, with spacious and comfortable rooms, but some guests feel that the furniture and construction quality can be better. Overall, Grand Mala Resort is a decent property with good staff, food, and location, but cleanliness and room quality can be improved.
Location
The property's location is one of the top highlights mentioned by guests. Many guests have appreciated the serene and peaceful surroundings of the property, with some mentioning the beautiful views of the mountains and river. Some guests have also mentioned that the property is located away from the hustle and bustle of the main market area, making it an ideal place to stay for those who want to be close to nature and enjoy some peace and quiet.
Staff
The staff at the property have been praised by many guests for their friendly and helpful nature. Guests have mentioned that the staff went out of their way to make their stay comfortable and enjoyable. Some guests have also mentioned specific staff members by name, appreciating their courteous and professional behavior.
Food & Dining
The food and dining experience at the property has been appreciated by many guests. Guests have mentioned that the food was delicious and that the staff provided good service. Some guests have also mentioned that the property offers a good variety of food options.
Cleanliness
The cleanliness of the property has been mentioned as a highlight by several guests. Guests have appreciated the clean and well-maintained rooms and bathrooms. Some guests have also mentioned that the property is kept tidy and clean throughout their stay.
Room
The rooms at the property have been appreciated by several guests. Guests have mentioned that the rooms are spacious, comfortable, and well-furnished. Some guests have also mentioned that the rooms offer beautiful views of the surrounding mountains and river.
