Hotel Surguru enjoys a prime location, making it easy to access major attractions in Pondicherry, including the beach and famous temples. Guests rave about the well-maintained and clean rooms, amiable staff, and exceptional vegetarian restaurant. The complimentary breakfast, featuring a variety of South Indian dishes, is a highlight for many. Room service is prompt, and ample parking space adds to the convenience. While a few noted minor issues with amenities, overall, the stay is described as comfortable and enjoyable.