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Review Of Mercure Icon Singapore City Centre0123401234

Chinatown, Singapore | 3 minutes walk to Chinatown Singapore

    User Rating & Reviews

    • everyone
    • couple
    • family
    • solo
    • business
    3.7
    Very Good

    579 Ratings

    Last 10 Customer Ratings (Latest First)

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    • 5
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    • 4
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    This property is located in an excellent location, close to both Telok Ayer and Chinatown MRTs, making it easy to explore Singapore. The breakfast spread is also great. However, the rooms and bathrooms are compact, which may be a concern for some guests. The staff is friendly and polite, but room service and housekeeping can be slow. The property is new, but some guests have noted that the materials used are cheap. Overall, it's a good option for business travel or short stays.

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    Latest first
    4.0

    all good

    bikesh s.solo

    all good good .very clear and nice place. helpful staff. nice ambience. decent rooms. good location.

    Travel Month: Apr 2025 (6-Night Stay)

    Room: Classic Twin Room

    2.0

    Poor Stay

    business

    The hotel was very prominent and close to the business areas of Singapore but the rooms were small and the bathrooms were very confused, hardly a person could move around in the bathroom. The room also does not have a cupboard/wardrobe. The breakfast waa average and had no options in Indian Breakfast.

    Travel Month: Apr 2025 (4-Night Stay)

    Room: Classic, 1 Double

    3.0

    Average Stay

    uday m.

    Convenient location near three MRT stations, making it easy to get around. Breakfast was decent on the first day but disappointing the next, with limited options and poor labeling. Staff seemed unsure about basic food details being served. Rooms were extremely cramped, with awkward layouts—especially the washbasin right at the entrance. Fine for a quick overnight stay before a flight, but not ideal for anything longer. Unlikely to return

    Travel Month: Apr 2025

    Room: Classic, 1 Double

    5.0

    Excellent Stay

    nisha r.group

    The Mercure Icon City Hotel is located at Prime location, it is walking distance to La Pa Sat, Shri Mariamman Temple, Buddha Tooth Relic Temple and China Town. Accessible to metro station near by. Hotel staff is very professional and helpful. Hotel is very clean. Strongly recommend this hotel.

    Travel Month: Mar 2025 (3-Night Stay)

    Room: Classic, 1 Double

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    5.0

    Excellent Stay

    tapas k.loyalty-iconfamily

    The hotel location was excellent. Very close to chinatown and mart station. The hawkers market is also nearby. The room size is small but all modern amenities was there

    Travel Month: Dec 2024 (3-Night Stay)

    Room: Deluxe 1 Double and 1 Single Bed, Balcony

    3.0

    Average hotel from inside, great from outside

    rajat s.loyalty-iconfamily

    Housekeeping: 6/10 room: 5/10 location: 10/10 food: 1/10, only one restaurant that serves american cuisine

    Travel Month: Dec 2024 (5-Night Stay)

    Room: Deluxe 1 Double and 1 Single Bed, Balcony

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    4.0

    Good Stay

    rahul g.loyalty-iconfamily

    Good location, breakfast choices were ok and room was clean and services were good. Staff was very helpful

    Travel Month: Dec 2024

    Room: Deluxe 2 Doubles

    5.0

    Excellent stay

    vikrant k.loyalty-iconfamily

    Excellent location, super breakfast spread. Rooms are a little smaller, but manageable considering great location.

    Travel Month: Nov 2024

    Room: Deluxe 1 Double and 1 Single Bed, Balcony

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    4.0

    Location is everything!

    nidhi s.group

    Overall, the best location, super clean, and friendly staff. The only cons would be that the rooms and bathrooms were simply too compact. The room service and housekeeping were slow and could have been better. But the location was everything as it was close to both telok ayer and chinatown mrts, it saved us a lot of time. . The location of the hotel and cleanliness of the rooms were great. Singapore is a walkable city and very well connected via mrts, therefore, this hotel was really close to the blue and purple line metros that helped us go around singapore easily and saved us a lot of money and time.

    Travel Month: Nov 2024 (4-Night Stay)

    Room: Deluxe 1 Double and 1 Single Bed

    5.0

    Great location great service

    ankitt g.loyalty-iconbusiness

    Stay was great. Centrally located which saved lot of travel time. Room are compact but sufficient for 3-4 night stay. Service staff was very polite and helpful.

    Travel Month: Sep 2024 (3-Night Stay)

    Room: Classic Double Room with Balcony

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    3.0

    Room not as clean this time.

    pritesh m.loyalty-iconbusiness

    Generally rooms in singapore are small. This time the room was not as clean. Too much crowd during breakfast time

    Travel Month: Sep 2024 (4-Night Stay)

    Room: Classic Twin Room

    3.0

    Average Stay

    mithun b.loyalty-icon

    The air conditioning was not cooling well enough. The front door to the room wasn't soundproofed at all and soundproofing in general was bad so i kept getting woken up through the night. One morning from 6 am there was continuous loud noise from the housecleaning in the next room so was unable to sleep

    Travel Month: Sep 2024 (3-Night Stay)

    Room: Classic Double Room

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    1.0

    Terrible Stay

    rishabh m.loyalty-icon

    On our second day, the hotel didn't have water the entire morning. The staff was unhelpful. When we raised concerns and asked for compensation for the inconvenience caused, petri asked us to leave the hotel and find a different accommodation.

    Travel Month: Aug 2024 (3-Night Stay)

    Room: Classic Double Room

    5.0

    Excellent Stay

    mitanshu b.family

    Hotel amenities, services and location were very good. We were 3 people in a room and the room was very congested for 3. Apart form this everything was good.

    Travel Month: Jul 2024 (5-Night Stay)

    Room: Deluxe Room with 1Double bed and 1 Single bed

    4.0

    Good Stay

    santosh m.loyalty-iconsolo

    It's a brand new hotel with very small rooms and even smaller toilets. One can barely turn in the washroom, but it's 200 mtrs walking to maxwell train station and in a good location. Indian temple & chinese bud-ha relic temple is 50 mtrs. Buffet breakfast is ok. Gym again is very very all. Nice pool.

    Travel Month: Jun 2024 (4-Night Stay)

    Room: Classic Double Room

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    1.0

    Worst experienc

    dhruv p.couple

    I was not able to reach hotel. Due to my medical emergency. My refund it still due from make my trip.

    Travel Month: May 2024

    Room: Classic Double Room

    4.0

    Best location to visit any top attractions of singapore.

    abhishek r.loyalty-iconcouple

    Location -, food - they don’t have in room dining, services - staffs are friendly and supportive.

    Travel Month: May 2024 (8-Night Stay)

    Room: Classic Double Room

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    3.0

    Average stay

    mrrunal g.loyalty-iconcouple

    Very small rooms, hardly any space inside the washroom. It is a business hotel no space to even open one big bag in the room. This hotel is just a month old but the materials used are cheap so it looks outdated. Lobby is good, elevator won’t make you wait, location is excellent

    Travel Month: Apr 2024 (4-Night Stay)

    Room: Classic 1 Double

    3.0

    Great location but not value for money

    subhajit b.couple

    The hotel is new, therefore it’s still finding its feet. Checking in took us quite a while. Room was quite ordinary like a budget ibis, cramped space and bathrooms. The location it self is great, very accessible to a lot of great places. However at the prices they are charging it is not at all value for money. It is okay for maybe small business travel.

    Travel Month: Apr 2024 (4-Night Stay)

    Room: Classic Double Room with Balcony

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