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You are booking hotel for more than 30 days

Luxury Hotel Near Dubai?s World Trade Centre

Review Of Carlton Downtown0123401234

Sheikh Zayed Road, Dubai | 1.9 km drive to Museum of The Future

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    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    4.2
    Very Good

    1747 Ratings

    Last 10 Customer Ratings (Latest First)

    • 3
    • 5
    • 1
    • 5
    • 4
    • 4
    • 4
    • 3
    • 5
    • 4

    Rating Categories

    • Hospitality4.4
    • Facilities4.1
    • Food4.0
    • Room4.3
    • Cleanliness4.3
    • Value For Money4.1
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    Reviews Summary

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    Guests highlight the property's prime location next to a metro station, spacious and comfortable rooms with kitchen facilities, mesmerizing views of Burj Khalifa, excellent customer service, and convenient access to major attractions. Some guests mention issues with housekeeping, delayed check-in, and noise from lower floors. Overall, guests appreciate the value for money, hospitality, and amenities provided.

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    1.0

    terrible - both MMT and the hotel

    chris.business

    The hotel didn’t accept the booking from MMT, still took the checkin and upon checkout refused to payback the deposit. I had to pay 350aed extra for the night

    Travel Month: Aug 2025

    Room: Deluxe room

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    5.0

    Excellent Stay

    debaditya d.

    The property’s location was really great! It’s a 100m walk to the metro, and it’s very accessible from everywhere. The food from the restaurants is impeccable, and the breakfast spread was too good!

    Travel Month: Aug 2025 (4-Night Stay)

    Room: Deluxe room

    4.0

    superb! underrated!

    anubhav n.family

    Amazing experience . This was an underrated hotel for us which ended up being a great great experience! Loved the place, very very underrated, will look forward to visiting it again!

    Travel Month: Aug 2025

    Room: Classic One Bed Room Suite

    5.0

    Great location, awesome experience,

    umer b.business

    Stayed there for 1 day, location is very near to Burj Khalifa, Museum of the future is at walking distance as well. Professional staff, smooth check in process, premium rooms.

    Travel Month: Jul 2025

    Room: Deluxe room

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    5.0

    Excellent Stay

    rubaiya r.family

    Miss Priya and Mr Ali was so well mannered and helpful... thank you so much guy food was awesome lying down on bed You can see burj khalifa , and also you can enjoy your breakfast with awesome view of the city and blue wate The receptionist and the attendant was so well mannered and helpful

    Travel Month: Jul 2025

    Room: Deluxe room

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    5.0

    Excellent Stay

    rohan j.

    We had a fantastic 3-day stay at Hotel Carlton Downtown Dubai! From the moment we arrived, the staff made our anniversary celebration truly special. We were delighted to find our room beautifully decorated, along with a delicious complimentary cake waiting for us — such a thoughtful gesture that meant a lot. The room was spacious, clean, and very comfortable, with stunning views of the city. The hotel’s facilities and central location made exploring Dubai so convenient. A heartfelt thank you to the entire team for making our anniversary memorable. Highly recommended for anyone looking for a warm, welcoming, and comfortable stay in Dubai! Also, it is very well connected to the major attractions of dubai like Burj khalifa, Dubai Mall and Museum of the future as these attractions are 2 or 3 metro stations away from the hotel. Metro station FINANCIAL CENTER is just 50 meters away from the hotel. I highly recommend this hotel specially considering the spacious rooms and the locality.

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Deluxe Room Exclusive.

    5.0

    Excellent Stay

    ishita s.couple

    helpful Staff. I got a lovely Room category upgrade on for my B'day . amazing views from hotel rooms and pool. Great connectivity to metro.

    Travel Month: May 2025

    Room: Deluxe room

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    1.0

    worst hospitality

    mukesh.solo

    waste servicebdid even nice service was poor receptionist morning that indian receposon was worst tod

    Travel Month: May 2025

    Room: Classic One Bed Room Suite

    5.0

    Excellent Stay

    tejas n.business

    We had a great stay at this hotel during our trip to Dubai. The location is extremely convenient—just a 5-minute walk from the metro, which made getting around the city very easy. The staff were incredibly helpful and always ready to assist with anything we needed. Highly recommended for a comfortable and well-connected stay!

    Travel Month: May 2025 (6-Night Stay)

    Room: Deluxe room

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    4.0

    Good Stay

    zainul a.

    Everything is good in this hotel and the best part is there hospitality and service to the room … Locality is perfect

    Travel Month: May 2025 (6-Night Stay)

    Room: Deluxe room

    3.0

    Average Stay

    samay s.

    Old hotel. But good service. View from the hotel is excellent. Breakfast could have been better

    Travel Month: Feb 2025 (3-Night Stay)

    Room: Deluxe Room Exclusive.

    5.0

    Excellent Stay

    firdaus a.loyalty-icon

    Carlton is one of the best hotel near dubai financial metro station. Rooms are cosy and clean. Good service

    Travel Month: Feb 2025

    Room: Premium One Bedroom Suite

    5.0

    Excellent Hotel

    apoorv j.loyalty-iconfamily with 1 kid

    Very good stay in hotel.Situated in heart of Dubai downtown. Just 2 min walk from Metro station.Specious rooms and delicious breakfast with variety of food options. Will surely stay in this property again.

    Travel Month: Dec 2024 (4-Night Stay)

    Room: Classic One Bed Room Suite

    2.0

    Poor Stay

    girish r.loyalty-iconbusiness

    House keeping is worst ever seen in 25 years international travelling. They literally blame guests for damages done by their staff or management.

    Travel Month: Jan 2025 (3-Night Stay)

    Room: Deluxe King Room

    4.0

    Good Stay

    amanpreet s.loyalty-iconcouple

    Clean room good room service staff was really nice and helpful

    Travel Month: Jan 2025

    Room: Deluxe Room Exclusive.

    5.0

    Excellent Stay

    anurag r.loyalty-icon

    Carlton is loaded with luxury being at a prime location right next to financial center metro station. Rooms had a hall, mini kitchen, bedroom one toilet and one bath and toilet. Very spacious and comfortable. Since the hotel was right next to a metro station it was very convenient to commute entire dubai and all prime spots like burj khalifa, mall of the emirates, miracle garden, jumeirah beach via public transport. An absolute value for money considering location and amenities provided.

    Travel Month: Jan 2025

    Room: Deluxe room

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    5.0

    Excellent Stay

    rahul s.loyalty-iconsolo

    Downtown is an excellent location. Hotel staff is very cooperative and excellent in services. Special mention about the chef. Every cuisine is on the top of taste. Will surely recommend this hotel.

    Travel Month: Jan 2025

    Room: Deluxe Room Exclusive.

    5.0

    Excellent Stay

    shubhi d.loyalty-iconcouple

    We had a great stay at the Carlton downtown we checked in quite late and were upgraded to an executive room on the higher floor which had the Burj Khalifa view, adding to our joy 😊 also the location of the hotel is great with metro accessibility right next. good breakfast options available

    Travel Month: Jan 2025 (3-Night Stay)

    Room: Deluxe Room Exclusive.

    5.0

    Excellent hotel

    hebatallah a.solo

    Excellent rooms and excellent customer service. Hotel is near to metro station and near to burj khalifa (one metro station distance)

    Travel Month: Dec 2024 (7-Night Stay)

    Room: Deluxe Room Exclusive.

    3.0

    Average Stay

    anshul j.

    Rooms facing the main road on lower floors tend to have noise filtering in from the metro. Checkin was delayed due to less staff.

    Travel Month: Dec 2024 (5-Night Stay)

    Room: Deluxe room

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