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مدعوم من Myra.AI
This property boasts an excellent location, just a stone's throw from Surfers Paradise beach, public transport, and a range of dining options. Guests rave about the super helpful staff and hospitality, with many enjoying spacious rooms featuring stunning ocean views. The breakfast is generally praised, though some suggested more variety would enhance the experience. A few guests noted concerns about the size of the bathrooms and Wi-Fi service, but overall, it's a great choice for a lively stay!
3.0Late checkin, kept us waiting
anurag s.couple
Checkin was not at all smooth, we reached on time but room was not ready. It was given to us 40 mins late. Certainly not expected from such a big brand. Room was really nice with a perfect ocean view as expected. Breakfast was below average, not much veg options
Room: Executive Room, 1 King Bed, Ocean View
4.0Just an ok property
aman b.couple
The hotel with the brand name doesn’t justify with property. The property is not upto the mark and is not even 4 star. Bed was broken, staff is not cordial, food is just ok. Its just cashing upon the location. So if you want to stay at a location and can compromise the property, you can go with it.
Room: Deluxe Room, 1 King Bed
5.0Excellent Stay
neeraj b.couple
very good hotel.very gud location.food quantity best.Property location excellent.Room accommodation excellent
Room: Superior Double Room, 2 Double Beds, View
4.0Good Stay
krishna v.family with 2 kids
not on the shore. there is a confusion on entry and parking for a new visitor.
lucky there is one indian dish in breakfast every morning.
lot of Indians come to the hotel.
cheaper when compared to all others.
Room: Superior Double Room, 2 Double Beds, View
1.0Holiday : a nightmare
jaikumar r.family
Pathetic service and worst rooms, front end staff at reception are very rude , I will never go to Novotel ever again
Room: Deluxe Double Room, 2 Double Beds, View
5.0Excellent Stay
ashish t.family with 1 kid
The property location is two mins walk from light rail Cavil Avenue. The staff was very friendly and had excellent amenities. Overall a 5star rating to the hotel
Room: Deluxe Double Room, 2 Double Beds, Ocean View
2.0Poor service by Sanjana
nisrin b.family with 2 kids
The location of the property was very good but the service was very bad they don’t have courtesy specially for breakfast and the staff is very rude would not suggest for clients who would like a good service in the hotel for real fast specifically
Room: Deluxe Double Room, 2 Double Beds
Very good location and hospitality, good food but bathroom size is little small.
Room: Deluxe Family Room
4.0Good Stay
rashmi.
couple A. Xcellent location; good rooms with good reception by arzoo ( very pleasant check in ) and housekeeping by dona ( very efficient ) beach, trams, buses, shopping mall all next door. B. No drinking water provided which is painful on check in day; glass divider of shower cubicle too small so water keeps on flooding the bathroom. Ajay chaudhry
Room: Executive Room, 1 King Bed, Ocean View
2.0Internet not working
mahesh k.
family Internet not working. Compliant about the issue, but no action taken. Also complain to make my trip, they didn’t take action. Breakfast was good on first day only. Rooms are not upto the mark.
Room: Hinterland View, Deluxe Room, 2 Double Beds
5.0Novotel stay in goldcoast
sushilendra s.couple The location was xcellent, right next to the happening place on surfers paradise. The metro stop was just 100m. From the hotel. The hotel has nice views and service was, good
Room: Superior Double Room, 2 Double Beds, View
5.0Excellent Stay
ankita d.couple Location was central, amenities were also very good. Service was superb, the staff was really considerate of their guests and their needs. The food options in in-room dining were limited for vegetarians. But plenty of food places around to eat.
Room: Superior Room, 1 King Bed, Ocean View
5.0Nova-tel surfers paradise experience
milind k.family Excellent view. And good sized rooms. But pantry would be recommended. We had 2 adjoining rooms for family. And internal connecting door would have been great. Few rooms can be done this way during renovation. Also washing machine, dinning. Pantry can be added to family rooms
Room: Superior Double Room, 2 Double Beds, View
3.0Average Stay
anjul m.couple
The property is okay. The welcome was good. Lifts are not to the mark. Had to wait for 10-15 mins every time
Room: Deluxe Double Room, 2 Double Beds, View
5.0Excellent Stay
jayant p.family 1) coles in nearby so bring water bottles and other eating stuff. 2) bows is nearby so you can get the hard drinks you want. 3) beautiful beach 2 min walk. 4) take breakfast next to the beach avoid booking with breakfast room. 5) good indian restaurants options.
Room: Deluxe Double Room, 2 Double Beds, View
3.0Average Stay
aayush k. Should have people to help with the luggage during late and early hours as well
Room: Superior Room, 1 King Bed, Ocean View
3.0Average Stay
manabendra b. Rooms were too small and a bit old and needs refurbishment. Breakfast was good
Room: Deluxe Double Room, 2 Double Beds, View
4.0Good Stay
padmavathy. Pool was good. Centrally located. Value for money.
Room: Superior Double Room, 2 Double Beds, View
5.0Awesome experience
soumik d.solo Had an awesome experience with great ocean view from the room and amazing breakfast. It is very near to the beach.
Room: Superior Room, 1 King Bed, Ocean View
5.0Stayed for 4 nights in surfers paradise
ashwin w.couple Few things i loved are 1. Location2. View from the room 3. Hospitality
Room: Deluxe Room, 1 King Bed, View
