Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

Great property but check in an out was not good. Check in lobby had loud music and couldn’t hear anything. They were only interested in selling us a membership. Place is huge and no briefing on the trolley system which would have helped greatly. Was not told that we needed a ticket to check out and give the bellman before they would let you leave. Almost didn’t make our transport to the airport because we had to wait in line for this ticket. Also would not let in one of our excursion drivers because they didn’t pay the front gate for access. Other than that, it was great.

Excellent family holiday!

We loved our stay here. Our whole family enjoyed the food overall - some was hit or miss but overall very good. Recommend Ipanema, Zen, Toro and Los Gallos restaurants and the food at the market was generally very good. Service was prompt and friendly with staff eager to help. The beach was nice but water was very challenging (impossible) to swim in with the currents.

Real good

Rooms were nice. Cleaned daily. Lots of choices for pools and meals. Staff was very friendly.

Food was terrible, especially the Mexican restaurant

Clean, friendly and safe. Good drinks with ok food. Very large and pools were packed. Needed to get out by 7:30am to get a pool chair you want...if not..no chairs by 10am.

Great resort. Lots to do, good food, good drink. Lots of activities to keep the kids busy and having a kids club the kids wanted to be dropped off at was great.

Excellent for a great vacation

Been here before...loved it. Loved it this time... Super fun and great vibe. Will definitely be back!

Property was beautiful and clean. The staff was awesome.

Was honestly looking forward to a great long weekend, vacation ! I couldn’t reach anyone at the front desk to get extra blankets for the pullout couch on the first two nights.. then there was a terrible mold, smell coming out of the AC system and every night that I spent in the room I would wake up with a crazy throat ache… I would leave the room and everything would be fine. There was mould all the way around the shower and they even folded my towels that I had left on the floor for change up and put them back.

The resort is very Nice. I hadn’t problem with then. There some points that can be improcedente. Cleaning —> pool restroom Needs to be improved.

Everything is close and just a bit of a walk which is nice. I like to stretch my legs and move around.

Every about this place is fabulous nonetheless the resort food is horrible I ate fruits n veg for five day

Great place for a wide variety of ages.

Beautiful but Mexican and Italian restaurant need better food.

Very well taken care of property. Staff is great

Over all a great properly and lots of amenities and offerings… a little pricey and unclear on options with the price we paid .

Best resort all inclusive in Punta Cana