Review Of Retreat Hotel Samden

The property boasts a decent location close to Darjeeling Railway Station, making it easily accessible. Some guests enjoyed friendly staff and good food quality at times. However, numerous reviewers criticized the overall cleanliness and maintenance, mentioning dirty rooms, poor hygiene, and faulty amenities like non-functional TVs and geysers. The misleading room images and inadequate customer service further mar the experience, with guests expressing disappointment over management's response to complaints. An average budget option but with significant room for improvement.