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Hotel Shivaay

Name: Hotel Shivaay
Address: NEAR VAISHNO DEVI TEMPLE, UPMOHAL BHAGSUNAG, DHARAMSHALA, Kangra, Himachal Pradesh, 176219, Dharamshala, 176219, IN
Price range: Hotel Shivaay Price starts at AED 74/Night
Rating: 4

About Property

The property is situated in the Upper Bhagsunag region near the Bhagsunag Temple. It is best known for its beautiful mountain an ...Read more

Amenities

Amenities rated 3.6 by guests

Free Parking
Bonfire
Restaurant
Lounge
+ More Amenities

Deluxe Room With Balcony

Fits 2 Adults

Book with Zero Payment
Room Upgrade, subject to availability
Early Check-In upto 2 hours (subject to availability)
Free Cancellation before ‪31 Oct 01:59 PM‬
100% Refund
Non Refundable
NOW
Pay 1
26 Oct
31 Oct01:59 PM
03 Nov01:59 PM
Check-in

AED 174Per Night:

AED 73+ AED 10 taxes & fees

Per Night for 2 AdultsAED 174

Discount by the Property- AED 70

Deal Code EARLYBIRD- AED 30

Total (Taxes Extra)AED 73

4.0

Very Good(76 RATINGS)

Mcleod Ganj

7 minutes walk to Bhagsunag Temple

Change Dates and Guest(s)

Check-in: 2 PM | Check-out: 11:30 AM

Check-in date

Check-out date

Rooms, Guests

Are you flexible with travel dates?

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5 Room Types

Free Cancellation
Breakfast Included
Breakfast & Lunch/Dinner Included
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Opt for a free cancellation rate.

Deal Applied: EARLYBIRD. Get Upto 20% OFF Up to AED 1000, use code "EARLYBIRD"!

Deluxe Room With Balcony

144 sq.ft (13 sq.mt)
King Bed
1 Bathroom

Heater
Housekeeping
Iron/Ironing Board
Wi-Fi
Bathroom
Smoking Room

More Details

Room With Free Cancellation

Book with Zero Payment
Room Upgrade, subject to availability
Early Check-In upto 2 hours (subject to availability)
Late Check-Out upto 2 hours (subject to availability)
10% off on Food & Beverage services
Complimentary Welcome Drink on arrival

Free Cancellation before ‪31 Oct 01:59 PM‬

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

Pay 1

26 Oct

31 Oct01:59 PM

03 Nov01:59 PM

Check-in

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AED 174

AED 73

+AED 10 taxes & fees Per Night

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Room With Free Cancellation | Breakfast only

Book with Zero Payment
Room Upgrade, subject to availability
Early Check-In upto 2 hours (subject to availability)
Late Check-Out upto 2 hours (subject to availability)
10% off on Food & Beverage services
Complimentary Welcome Drink on arrival
Free Breakfast

Free Cancellation before ‪31 Oct 01:59 PM‬

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

Pay 1

26 Oct

31 Oct01:59 PM

03 Nov01:59 PM

Check-in

More Details

AED 224

AED 95

+AED 13 taxes & fees Per Night

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Room With Free Cancellation | Breakfast + Lunch/Dinner

Book with Zero Payment
Room Upgrade, subject to availability
Early Check-In upto 2 hours (subject to availability)
Late Check-Out upto 2 hours (subject to availability)
10% off on Food & Beverage services
Complimentary Welcome Drink on arrival
Free Breakfast
Free Lunch Or Dinner

Free Cancellation before ‪31 Oct 01:59 PM‬

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

Pay 1

26 Oct

31 Oct01:59 PM

03 Nov01:59 PM

Check-in

More Details

AED 311

AED 132

+AED 17 taxes & fees Per Night

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Premium Room

320 sq.ft (30 sq.mt)
City View
Double Bed
1 Bathroom

Heater
Mineral Water
Laundry Service
Housekeeping
In-room Dining
Iron/Ironing Board

More Details

Room With Free Cancellation

Book with Zero Payment
Room Upgrade, subject to availability
10% off on Food & Beverage services
Complimentary Welcome Drink on arrival

Free Cancellation before ‪31 Oct 01:59 PM‬

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

Pay 1

26 Oct

31 Oct01:59 PM

03 Nov01:59 PM

Check-in

More Details

AED 211

AED 90

+AED 12 taxes & fees Per Night

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Room With Free Cancellation | Breakfast only

Book with Zero Payment
Room Upgrade, subject to availability
10% off on Food & Beverage services
Complimentary Welcome Drink on arrival
Free Breakfast

Free Cancellation before ‪31 Oct 01:59 PM‬

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

Pay 1

26 Oct

31 Oct01:59 PM

03 Nov01:59 PM

Check-in

More Details

AED 257

AED 109

+AED 15 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast + Lunch/Dinner

Book with Zero Payment
Room Upgrade, subject to availability
10% off on Food & Beverage services
Complimentary Welcome Drink on arrival
Free Breakfast
Free Lunch Or Dinner

Free Cancellation before ‪31 Oct 01:59 PM‬

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

Pay 1

26 Oct

31 Oct01:59 PM

03 Nov01:59 PM

Check-in

More Details

AED 348

AED 147

+AED 19 taxes & fees Per Night

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Premium Room with Balcony

350 sq.ft (33 sq.mt)
Double Bed
1 Bathroom

Mineral Water
Laundry Service
Housekeeping
In-room Dining
Iron/Ironing Board
Wi-Fi

More Details

Room With Free Cancellation

Book with Zero Payment
10% off on Food & Beverage services
Complimentary Welcome Drink on arrival

Free Cancellation before ‪31 Oct 01:59 PM‬

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

Pay 1

26 Oct

31 Oct01:59 PM

03 Nov01:59 PM

Check-in

More Details

AED 253

AED 107

+AED 15 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast only

Book with Zero Payment
10% off on Food & Beverage services
Complimentary Welcome Drink on arrival
Free Breakfast

Free Cancellation before ‪31 Oct 01:59 PM‬

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

Pay 1

26 Oct

31 Oct01:59 PM

03 Nov01:59 PM

Check-in

More Details

AED 294

AED 125

+AED 17 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast + Lunch/Dinner

Book with Zero Payment
10% off on Food & Beverage services
Free Breakfast
Free Lunch Or Dinner

Free Cancellation before ‪31 Oct 01:59 PM‬

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

Pay 1

26 Oct

31 Oct01:59 PM

03 Nov01:59 PM

Check-in

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AED 381

AED 162

+AED 21 taxes & fees Per Night

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Family double Room with Balcony

600 sq.ft (56 sq.mt)
Double Bed
1 Bathroom

Heater
Mineral Water
Laundry Service
Housekeeping
In-room Dining
Iron/Ironing Board

More Details

Room With Free Cancellation

Book with Zero Payment
10% off on Food & Beverage services
Complimentary Welcome Drink on arrival

Free Cancellation before ‪31 Oct 01:59 PM‬

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

Pay 1

26 Oct

31 Oct01:59 PM

03 Nov01:59 PM

Check-in

More Details

AED 327

AED 139

+AED 19 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast only

Book with Zero Payment
10% off on Food & Beverage services
Complimentary Welcome Drink on arrival
Free Breakfast

Free Cancellation before ‪31 Oct 01:59 PM‬

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

Pay 1

26 Oct

31 Oct01:59 PM

03 Nov01:59 PM

Check-in

More Details

AED 414

AED 175

+AED 23 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast + Lunch/Dinner

Book with Zero Payment
10% off on Food & Beverage services
Free Breakfast
Free Lunch Or Dinner

Free Cancellation before ‪31 Oct 01:59 PM‬

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

Pay 1

26 Oct

31 Oct01:59 PM

03 Nov01:59 PM

Check-in

More Details

AED 588

AED 246

+AED 79 taxes & fees Per Night

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Royal Suite With Balcony

525 sq.ft (49 sq.mt)
Double Bed
1 Bathroom

Heater
Laundry Service
Housekeeping
In-room Dining
Iron/Ironing Board
Wi-Fi

More Details

Room With Free Cancellation

Book with Zero Payment
10% off on Food & Beverage services
Complimentary Welcome Drink on arrival

Free Cancellation before ‪31 Oct 01:59 PM‬

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

Pay 1

26 Oct

31 Oct01:59 PM

03 Nov01:59 PM

Check-in

More Details

AED 397

AED 168

+AED 23 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast + Lunch/Dinner

Book with Zero Payment
10% off on Food & Beverage services
Free Breakfast
Free Lunch Or Dinner

Free Cancellation before ‪31 Oct 01:59 PM‬

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

Pay 1

26 Oct

31 Oct01:59 PM

03 Nov01:59 PM

Check-in

More Details

AED 534

AED 185

+AED 71 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast only

Book with Zero Payment
10% off on Food & Beverage services
Complimentary Welcome Drink on arrival
Free Breakfast

Free Cancellation before ‪31 Oct 01:59 PM‬

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

Pay 1

26 Oct

31 Oct01:59 PM

03 Nov01:59 PM

Check-in

More Details

AED 443

AED 188

+AED 25 taxes & fees Per Night

Book Now

Hotel Shivaay Location

location icon Location rated 4.1 by guests

What guests said

Guests praised the property’s excellent location, highlighting its proximity to the Bhagsu dam, local cafes, and major attractions, making it convenient for exploration. The stunning views and serene ambiance, away from the bustling crowd, were also frequently mentioned, enhancing the overall experience.

Property Rules at Hotel Shivaay

Check-in: 2 PM Check-out: 11:30 AM

Primary Guest should be atleast 18 years of age.
Passport, Aadhaar, Driving License and Govt. ID are accepted as ID proof(s)
Pets are not allowed
Outside food is not allowed
Smoking within the premises is not allowed

Must Read Rules
Guest Profile
ID Proof Related

Hotel Shivaay Photos by Guests

+18 Guest Photos

User Rating & Reviews

everyone
women
group
couple
solo
business
family

4.0

Very Good

76 Ratings, 48 Reviews

excellent

49%

very good

24%

average

14%

poor

bad

Last 10 Customer Ratings (Latest First)

Rating Categories

Facilities3.6
Food3.8
Cleanliness4.0
Value For Money4.0
Child Friendliness4.0

We are using generative AI to show you summarised user review

Reviews Summary

This property shines with its clean and spacious rooms, friendly staff, and fantastic food options, particularly appealing to vegetarians. Guest experiences highlight the breathtaking mountain views and a prime location close to cafes and attractions like Bhagsunag temple. While some guests noted challenges with cleanliness and breakfast variety, the overall hospitality and prompt service stand out, making it a solid choice for a pleasant stay filled with good vibes and comfort.

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Latest first

5.0

Excellent Stay

alok a.family with 1 kid

Property location was nice, balcony view was good, Amenities and services was very good, staff was also very cooperative.

Travel Month: Jun 2025 (3-Night Stay)

Room: Family double Room with Balcony

Hotel Shivaay has replied on Mon Jun 23 18:05:33 IST 2025

Dear Alok, Thank you for sharing your wonderful experience! We're thrilled to hear that you enjoyed the property location, balcony view, and found our amenities and services to be up to your expectations. It's great to know our staff was able to assist you during your stay. We hope to welcome you back soon! Regards,

2.0

Poor Stay

couple

neither they given us welcome drink we even asked them to give still service staff was very poor.... electricity gone almost for an hour ....we will never visit this hotel again

Travel Month: Jun 2025

Room: Premium Room

Hotel Shivaay has replied on Wed Jul 09 11:02:22 IST 2025

Dear Guest, I appreciate you sharing your feedback regarding your recent stay with us. I am disappointed to hear about your experience, particularly concerning the welcome drink and the service you received from our staff. Additionally, the interruption in electricity for an extended period is unacceptable, and I understand how frustrating that must have been. Your comments are valuable, and we will address these issues with our team to ensure we improve our service moving forward. Thank you for bringing this to our attention. We hope to have the opportunity to offer you a better experience in the future. Best regards,

1.0

Dont book this hotel,Worst experience in SHIVAAY Morex

solo

I booked a room at shivay morex and it was my first tym in mcleod gunj but the room was not good at all. There is a seepage in the whole room and lots of black mold in the room which could be dangerous for the guest and the washroom was not even clean, when i asked hotel staff to change the room because it has black mold he answered that all rooms have same problem and when i asked is there no room where this seepage and black mold is absent then he asked for extra prices to change it to good room I really dont know how they clear the quality checks to become a hotel and why MMT is lowering their standards to put them in their hotel criteria. Such a terrible experience

Travel Month: May 2025

Room: Deluxe Room With Balcony

Hotel Shivaay has replied on Wed Jul 09 11:03:58 IST 2025

Dear Guest, We are disappointed to hear about your experience at SHIVAAY Morex during your first visit to Mcleod Gunj. Your concerns regarding the room conditions, including seepage and mold, are important to us, and we strive to provide our guests with a clean and comfortable stay. It is concerning to hear that the staff did not meet your expectations in addressing your request for a room change. We take such feedback seriously as we continually work to improve our services and accommodations. Thank you for sharing your experience, as it helps us understand the areas that need our attention. We hope you will consider giving us another chance in the future. Regards,

2.0

Room service

ranjan s.family with 1 kid

Staff response is very poor , no kettle in room for tea . Morning hotel restaurant opens at 8.30 am & you can have tea only after that .

Travel Month: May 2025

Room: Premium Room with Balcony

Hotel Shivaay has replied on Wed Jul 09 11:04:27 IST 2025

Dear Guest, Thank you for sharing your feedback regarding your experience with our room service. We're disappointed to learn that our staff response did not meet your expectations and that the absence of a kettle in your room impacted your stay. We understand the importance of enjoying tea at your convenience, and we will address these issues with our team. We appreciate your input as it helps us improve our services. Warm regards,

4.0

Good Stay

hanish p.

Stay was good rooms were clean onyk location is a bit difficult to reach

Travel Month: Mar 2025

Room: Deluxe Room With Balcony

Hotel Shivaay has replied on Sat Jun 28 13:45:26 IST 2025

Dear Hanish, Thank you for sharing your positive experience! We're glad to hear you enjoyed your stay and found the rooms clean. We appreciate your feedback about the location and will consider it for future improvements. We hope to welcome you back soon! Regards,

4.0

Good Stay

maninder k.

Hotel is neat and clean. Staff was very cooperative. Must recommend.

Travel Month: Mar 2025

Room: Deluxe Room

Hotel Shivaay has replied on Sat Jun 28 13:45:39 IST 2025

Dear Maninder, Thank you for your kind words! We’re thrilled to hear you enjoyed your stay and found our hotel clean and our team cooperative. Your recommendation means a lot to us, and we hope to welcome you back soon! Regards,

3.0

No value for money

varun g.family with 4 kids

rooms are really very messy ,no intercom working,no water cattle,no milk and sugar bags in room. no immediate response if called for something. only food is good.

Travel Month: Mar 2025

Room: Deluxe Room

Hotel Shivaay has replied on Sat Jun 28 13:42:42 IST 2025

Dear Guest, Thank you for your feedback. We are disappointed to hear that your experience did not meet your expectations, particularly regarding the room's cleanliness and the facilities provided. It's important to us that our guests feel comfortable and cared for, and we will address these issues with our team to ensure improvements are made. We appreciate your kind words about the food and hope to have the opportunity to provide you with a better experience in the future. Warm regards,

5.0

Excellent Stay

harshit g.family

The Stay at the hotel was fabulous...with breathtaking view of the mountains...the room was spacious and clean

Travel Month: Mar 2025

Room: Deluxe Room

Hotel Shivaay

Dear Harshit, Thank you for your wonderful feedback! We're delighted to hear that you had an excellent stay and enjoyed the breathtaking mountain views. A spacious and clean room is what we aim for, and it's great to know we met your expectations. We hope to welcome you back soon! Regards,

4.0

Good Stay

talor a.

The hotel is overall good, though cleaning still lacks as the mattress are not that clean. We asked for a room change because of a mold smell, and the staff was courteous and changed our room to our request to a room with balcony. Location is great at the heart of bhagsu which is really great.

Travel Month: Oct 2024

Room: Superior Room

Hotel Shivaay has replied on Fri Nov 29 11:37:39 IST 2024

Dear Sir, Thank you for choosing to stay at Shivaay Morex - A Vegetarian Hotel and for sharing such a glowing review of your experience. We are thrilled to hear that you found our hotel to be an excellent place to be in, and we are delighted that you enjoyed our food and hospitality. It brings us immense joy to know that you had a wonderful time and felt well taken care of during your stay. We are truly grateful for your kind words, and your positive feedback motivates us to continue providing exceptional experiences to all our guests. It was a pleasure to have you as our guest, and we can't wait to welcome you back for another fantastic stay in the future. Best regards,

3.0

Shivaay morex mc leodganj

kavita s.family

Good room, cleanliness not upto the mark. Breakfast was horrible, better there should be flexibility in the breakfast package

Travel Month: May 2024

Room: Superior Room

4.0

Good Stay

pankaj.family

Nice location food is good amenities is good property is nee t and clean view is good for tha room. Good experience

Travel Month: Mar 2024 (3-Night Stay)

Room: Executive Room

Hotel Shivaay has replied on Sat Mar 23 22:25:32 IST 2024

1.0

Terrible Stay

agrim s.

couple

We didn't stayed here because full hotel was empty not a single tourist wasn't staying there when we reached and secondly in the name of staff only 2-3 boys were there to welcome us thirdly when we had reached there full hotel was in a dark mode as it seems they didn't have a power backup in there hotel in case if electricity is gone & last but not least from the perspective of security & safety it didn't look safer especially when you are going to stay with family.

Travel Month: Feb 2024

Room: Superior Room Mountain View

5.0

Great ex

raj r.

solo

Very fine hotel. Excellent value for money. Staff is very polite and helpful. Rooms are spacious, neat and clean. Location is excellent. Everything is available within walking distance.

Travel Month: Nov 2023

Room: Executive Room

Hotel Shivaay has replied on Sat Jan 06 09:56:14 IST 2024

Dear Raj, Thank you for choosing to stay at Shivaay Morex - A Vegetarian Hotel and for sharing your wonderful experience with us. We are delighted to hear that you enjoyed the nice location and the beautiful views that our hotel offers. Your kind words mean a lot to us, as we strive to create a pleasant and memorable experience for all our guests. It was a pleasure having you as our guest, and we hope to welcome you back for another enjoyable stay in the future. Best regards,

5.0

Excellent Stay

tarun h.

The people there were of helping nature and the property was also at a good location. Lord bhagsunag temple was also at a walking distance and street shopping was also near by

Travel Month: Oct 2023

Room: Executive Room

Hotel Shivaay has replied on Mon Oct 30 21:00:22 IST 2023

Dear valued guest, thank you for staying at Hotel Shivaay Morex (pure veg hotel ) during your recent trip. We appreciate spending your quality time to share your feedback online and we are delighted that your stay with us was memorable. Your positive feedback is a great source of motivation for us as we try to achieve even higher standards of service. We look forward to welcoming you back to Hotel Shivaay Morex, where possibilities are endless and we assure you of our best services and undivided attention at all times. Warm regards, Management Hotel Morex

4.0

Comfortable stay

nupur s.solo

I like the room, clean and hygiene washrooms. It was a comfortable stay with this hotel. Great hospitality

Travel Month: Oct 2023

Room: Superior Room Mountain View

Hotel Shivaay has replied on Sat Jan 06 09:57:45 IST 2024

Dear Sir/Madam, thank you for sharing your valuable feedback about your stay at hotel shivaay morex! it's great to hear that the rooms were in good condition and offered a pleasant view from the balcony. The fact that you enjoyed the breakfast adds to the overall appeal of the property. We appreciate your feedback and hope to welcome you back soon for another amazing stay. Regards,

4.0

Good Stay

pragya.

Good stay, but breakfast was just average, pathetic well-come drink, staff good, polite and cooperative

Travel Month: Jun 2023

Room: Deluxe Room with Balcony

Hotel Shivaay has replied on Mon Jul 24 11:24:58 IST 2023

Dear Pragya, Thank you for choosing Hotel Shivaay Morex for your stay and taking the time to share your feedback with us. We are delighted to hear that your overall experience was good and that you found our staff to be polite and cooperative. Guest satisfaction is our top priority, and we truly appreciate your kind words. We are disappointed for any inconvenience you may have experienced during breakfast. We take guest feedback seriously and will definitely work on improving the quality and variety of our breakfast offerings to ensure a more enjoyable dining experience for all our guests. We hope to welcome you back in the future for an even more enjoyable stay. Warm regards,

5.0

Nice location with beautiful view.

vishal s.family

Staff & services wer wonderful, nice place to stay. Best thing is food available was totally vegetarian.

Travel Month: Jun 2023

Room: Imperial Family Suite with Balcony

Hotel Shivaay has replied on Mon Jul 24 11:26:34 IST 2023

Dear Vishal, Thank you for choosing to stay at Shivaay Morex - A Vegetarian Hotel and for sharing your wonderful experience with us. We are delighted to hear that you enjoyed the nice location and the beautiful views that our hotel offers. Your kind words mean a lot to us, as we strive to create a pleasant and memorable experience for all our guests. It was a pleasure having you as our guest, and we hope to welcome you back for another enjoyable stay in the future. Best regards,

5.0

Excellent place

raj k.

business

Best place to be in, excellent food and hospitality. Staff really looks forward to catering to all your needs and requests. The place is really clean and tidy. Enjoyed being at shivaay.

Travel Month: Jun 2023

Room: Executive Room

Hotel Shivaay has replied on Mon Jul 24 11:31:27 IST 2023

Dear Anushikha, Thank you for choosing to stay at Shivaay Morex - A Vegetarian Hotel and for sharing such a glowing review of your experience. We are thrilled to hear that you found our hotel to be an excellent place to be in, and we are delighted that you enjoyed our food and hospitality. It brings us immense joy to know that you had a wonderful time and felt well taken care of during your stay. We are truly grateful for your kind words, and your positive feedback motivates us to continue providing exceptional experiences to all our guests. It was a pleasure to have you as our guest, and we can't wait to welcome you back for another fantastic stay in the future. Best regards,

5.0

Hotel rooms are good staff are very nice but hotel

shiv k.family

Hotel staff are nice and rooms are excellent but hotel situated in very crowed area roads are very narrower huge traffic jams in this area

Travel Month: Jun 2023

Room: Deluxe Room with Balcony

Hotel Shivaay has replied on Mon Jul 24 11:33:55 IST 2023

Dear Shiv Kumar, Thank you for choosing Shivaay Morex - A Vegetarian Hotel for your stay and for sharing your feedback with us. We are glad to hear that you found our hotel rooms to be excellent and our staff to be nice during your stay. Guest comfort and satisfaction are our top priorities, and we are delighted that we could meet your expectations in these aspects. We understand your concern about the crowded area and the narrow roads, leading to traffic jams. While we cannot control the external surroundings, we continually strive to improve our guests' experience within the hotel premises. We hope to have the opportunity to welcome you back for another enjoyable stay in the future. Best regards,

3.0

Slow service

karandeep.couple

Rooms are looking fine, but when you look deeper you find out there’s dust on the bed and pillows are not clean. The mats are dirty room service is very slow they’re not taking you seriously you have to yell on them to make them understand that you’re also paying and you want a good service

Travel Month: May 2023

Room: Royal Suite with Mountain View and Balcony

Hotel Shivaay has replied on Fri Jun 09 12:44:28 IST 2023

Dear Karandeep, We are disappointed for the inconvenience you experienced during your stay at Shivaay Morex - A Vegetarian Hotel. Providing exceptional service and maintaining cleanliness are our top priorities. However, we have taken immediate action to rectify the issues you have raised. Your comments will help us in identifying areas for improvement and taking necessary actions to enhance our services. We are committed to providing a memorable and delightful stay for all our guests. We hope you will give us another opportunity to serve you in the future. Warm regards,