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Review Of Metropolis Business Hotel
Panjim, Goa | 1.5 km drive to Panjim Church | 26.5 km drive to Goa Dabolim International Airport
User Rating & Reviews
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426 Ratings, 167 Reviews
Last 10 Customer Ratings (Latest First)
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Reviews Summary
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The property is centrally located near Panjim's KSRTC stand, making it easy to access local attractions and nearby Miramar Beach. Many guests found the rooms clean and comfortable, particularly praising the friendly staff and good service. However, the property suffers from issues like small room sizes, occasional foul smells, and unreliable lift service. There's no in-house dining, which may inconvenience those expecting meals on-site. Overall, it's a decent choice for budget travelers looking for a convenient location.
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Bad experience
Location was good but hotel itself is not good. Rooms are ordinary and not clean. AC was not working.
Room: Jade
Metropolis Business Hotel has replied on Tue Sep 23 15:53:52 IST 2025
Dear Tanay, Thank you for sharing your feedback. We're glad you liked the location, but we sincerely apologize for the issues you experienced with the room and AC. Cleanliness and comfort are very important to us, and it sounds like we missed the mark during your stay. We’ll definitely look into the AC issue and address the cleanliness concerns with our team. We appreciate your input and hope to have the opportunity to provide a better experience next time. with regards, Metropolis Business Hotel.
Don’t come here
Nothing good gonna come staying with them. They will be charging things like they are never gonna get new costumers. Terrible service, terrible charges. I stayed there for 5 days, no room cleaning came. For cab services they charge their commission as well. Too expensive to stay with this very very cheap service. They don’t know how to handle guest. Veryyy veryyy poorrrrrr.
Room: New Jade
Metropolis Business Hotel has replied on Thu Sep 18 11:22:24 IST 2025
Dear Aman, We’re sorry to hear about your experience and regret the inconvenience caused. Your feedback has been noted, and we will work on improving our services for future guests. With regards, Metropolis Business Hotel
Poor Stay
Location - Excellent That’s it… Nothing else was Good… Small Rooms Smaller Bathrooms Linen Bad Stink Pillows & Bed Sheets Stained and unwashed… Never Going again…
Room: New Jade
Metropolis Business Hotel has replied on Tue Aug 26 18:28:52 IST 2025
Dear Yash, We are sorry to hear that your experience didn't meet expectations. Your feedback is important, and we truly appreciate you sharing it. We take cleanliness and comfort very seriously, so we’ll be addressing the concerns you’ve raised with our team right away. We understand how disappointing it can be when things don’t go as expected, and we sincerely hope you’ll reconsider visiting us again in the future for a better experience. Thank you for bringing this to our attention. With regards, Metropolis Business Hotel.
Good Hotel in Market
Hotel location in the Panjim Market area. Small but beautiful rooms along with basic amilitie. Helpful staff.
Room: New Jade
Metropolis Business Hotel
Dear Manish, Thank you for your review! We're glad you enjoyed the location and found the rooms beautiful and well-equipped. It’s great to hear that our staff was helpful as well. We hope to welcome you back soon for another comfortable stay! 😊 with regards, Metropolis Business Hotel
worst stay ever
Worst staff and worst people’s hotel. Kindly never suggest any people this hotel. Staff worst worst quality rooms and building
Room: New Jade
Metropolis Business Hotel
Dear Pruthvi, We apologize for not meeting your expectations. We would have appreciated a proper feedback so that we could have worked on it. We do not see any issues in the photos attached and our staff strives to provide good service to make your stay pleasant. With regards, Metropolis Business Hotel
Terrible Stay
stafs is rude. even if i checked in by 1am wont give even extra 30 mim of extra checkout. keeps calling..even when the hotel is full empty. never staying here agai n
Room: Jade
Metropolis Business Hotel has replied on Wed Aug 20 16:24:16 IST 2025
Dear Faisal, We're sorry to hear about your experience. While we do our best to honor late check-out requests, they depend on availability and operational needs. We apologize if our communication felt intrusive and will work on improving that. Thank you for your feedback. Best regards, Metropolis Business Hotel
Poor Stay
Lot of noise coming from adjacent rooms. Tap was not working properly. No one responding from reception
Room: New Jade
Metropolis Business Hotel has replied on Wed Aug 20 16:25:50 IST 2025
Dear Ritesh, We sincerely apologize for the inconvenience you faced during your stay. Your concerns regarding noise, maintenance, and lack of response from reception are being taken seriously and will be addressed with our team. Thank you for bringing this to our attention. Best regards, Metropolis Business Hotel
Good Stay
very nice hotel and staff was also helpfull. but at the time of booking they show free drinking water..but give only two 500ml water bottel... very nice hotel and staff was also helpfull. but at the time of booking they show free drinking water..but give only two 500ml water bottel...
Room: New Jade
Metropolis Business Hotel has replied on Mon Aug 04 12:31:30 IST 2025
Dear Guest, Greetings from Metropolis Business Hotel!! Thank you for your feedback! We're glad you liked the hotel and found the staff helpful. We apologize for the confusion regarding the complimentary water. We look forward to welcoming you soon! With Warm Regards, Metropolis Business Hotel and Team
Good Stay
hotel was good staff was good, supportive. location is Lil inside the city but no issue , bus available from Panjim to nearest bus stops I have not tried food here so can't say room was clean, neat, ac tv all electronics ware working good 1st trip to Goa (buisness trip ) 1st hotel budget friendly room size was small...but it's ok you cant expect more in less 4.5/5
Room: New Jade
Metropolis Business Hotel has replied on Sat Jul 12 13:29:09 IST 2025
Dear Guest, Greetings from Metropolis Business Hotel! Thank you for sharing your detailed feedback. We are glad to know you had a comfortable stay and appreciated our supportive staff, cleanliness, and facilities. We're happy your first hotel experience in Goa was a pleasant one. We understand your comment about the room size and truly appreciate your understanding, considering the budget-friendly nature of our property. It's great to hear that location and connectivity worked out well for you. We look forward to welcoming you again on your next visit to Goa! With warm regards, Metropolis Business Hotel and Team
Terrible Stay
They don't have basic customer service 2 .no hot water it was not tat I visited once it was my 4th time all time no hot water 3. No lift services. 4. Very bad staff and the guy in reception is very terribl 5. Worst hotel
Room: Emerald Suites
Terrible Stay
we have book sapphire room , ac is not working properly and we ask for toiletries to reception/ Housekeeping staff then they said that is chargeable. worst experience we had face.
Room: Sapphire Suite
Metropolis Business Hotel has replied on Wed May 28 17:35:49 IST 2025
Dear Guest, We’re sorry to hear about your experience with the AC and the issue regarding toiletries. This is not the standard we aim to provide. Your feedback is noted, and we’re working to improve our services. We hope to have the chance to serve you better in the future. Best regards, Metropolis Business Hotel and Team
Excellent Stay
Yes
Room: Jade
Metropolis Business Hotel has replied on Mon May 26 15:02:23 IST 2025
Dear Guest, Greetings from Metropolis Business Hotel!! Thank you for giviung us positive review. We are glad you had a good stay. Do visit us again. With warm regards, Metropolis Business Hotel and Team
Good Stay
It was a pleasant stay. Situated right at the heart of the city, this property makes it very convenient to ferry ourselves to almost all the tourist destinations.
Room: New Jade
Metropolis Business Hotel has replied on Mon May 19 16:04:51 IST 2025
Dear Guest, Greetings Metropolis Business Hotel! Thank you so much for your kind words! We're delighted to hear that you had a pleasant stay and found our central location convenient for exploring the city's attractions. We hope to welcome you back again soon for another enjoyable visit! With regards, Metropolis Business Hotel and Team
Not happy with the stay no house keeping facility
No services wrong room was given other then the booked room small space no fridge was there asit was mentioned in amenities while booking no room
Room: Sapphire Suite
Metropolis Business Hotel has replied on Mon May 19 16:03:25 IST 2025
Dear Guest, Greetings from Metropolis Business Hotel! We apologize for not meeting your expectation but we would like to clarify that sapphire suite's don't have fridge as an amenity. Other than that w have noted your ratings and we'll work on improving the services. With regards, Metropolis Business Hotel and Team
Business Trip
It was a business trip to Goa. The staff is courteous and hospitable. Property is on the main street and thus won't be an issue to locate it. Overall, it was a pleasant stay.
Room: Jade
Metropolis Business Hotel has replied on Thu May 08 15:42:32 IST 2025
Dear Guest, Greetings from Metropolis Business Hotel! Thank you for taking the time to share your feedback. We're delighted to hear that you had a pleasant stay during your business trip and appreciated our courteous staff and convenient location. It was a pleasure hosting you, and we look forward to welcoming you back on your next visit to Goa! With regards, Metropolis Business Hotel
Excellent Stay
The hotel is near to panjim ksrtc stand. Miramar beach is very near to the hotel. Currently there is no canteen facilities. But you can order from the menus kept at the room. Rooms are not that spacious but its clean.
Room: New Jade
Metropolis Business Hotel has replied on Mon Apr 21 15:00:49 IST 2025
Dear Guest, Greetigs from Metropolis Business Hotel!! Thank you for sharing your feedback with us. We're pleased to know you found our location convenient, especially with Panjim KSRTC stand and Miramar Beach nearby. We’re glad you appreciated the cleanliness of the rooms and found the in-room dining option useful. We’ve noted your comments regarding room size and the absence of a canteen facility, and we truly value your suggestions as we continue to improve our services. Looking forward to welcoming you again on your next visit to Goa! With warm regards, Metropolis Business Hotel and Team
Average Stay
Food- average Location- prime Facilities- poor
Room: Jade
Metropolis Business Hotel has replied on Fri May 02 13:37:02 IST 2025
Dear Guest, We’re glad to hear you appreciated the prime location of our property. We regret that the food and facilities did not meet your expectations. Your comments are important to us, and we will work on improving these areas to enhance the overall guest experience. With regards, Metropolis Business Hotel and Team
Terrible Stay
Very bad staff and un disciplined
Room: Emerald Suites
Metropolis Business Hotel has replied on Fri May 02 13:36:25 IST 2025
Dear Guest, We deeply apologize for the behavior and lack of discipline you experienced with our staff. This is certainly not the level of service we strive to provide, and we will address this matter with our team to ensure a more professional and respectful environment for our guests. Your feedback is important to us, and we appreciate your input as we work to improve. With regards, Metropolis Business Hotel and Team
Terrible Stay
it was worst experience room are too small .even they not provide towel and toiletries.if you want tea you have to go outside.
Room: New Jade
Metropolis Business Hotel has replied on Fri May 02 13:35:56 IST 2025
Dear Guest, We’re truly sorry to hear that your experience did not meet expectations. We apologize for the room size and the lack of basic amenities such as towels and toiletries. Additionally, we regret the inconvenience caused by not having tea service available in the room. Your feedback is valuable, and we will take it into consideration to improve our services and facilities. We hope to provide you with a better experience in the future. With regards, Metropolis Business Hotel
Excellent Stay
It was a very good experience. The hotel was good , staff members helped us.
Room: Jade
Metropolis Business Hotel has replied on Wed Apr 09 16:04:00 IST 2025
Dear Guest, Greetings from Metropolis Business Hotel!! Thank you for your positive feedback! We’re thrilled to hear you had a great experience. Our staff is always happy to assist, and we look forward to welcoming you back on your next visit! With warm regards, Metropolis Business Hotel and Team