Review Of Tom's Imperial at Calangute

The property boasts a great location close to Calangute beach and restaurants. Many guests appreciated the cleanliness of the rooms and the friendliness of the staff, particularly a helpful manager. However, there are significant issues like lack of hot water, poor room service, and some reports of unhelpful staff. The absence of basic amenities, such as towels and toiletries, further detracts from the experience. The mixed reviews highlight an inconsistency in service quality and maintenance standards.