Hotel Rajpurush

Hotel Rajpurush

Dear Guest Thank you for being a valued guest and choosing to stay with us year after year. We’re truly happy to know you enjoyed our food—it means a lot coming from a returning guest.We’re sorry to hear that the non-deluxe room didn’t meet your expectations this time. Your feedback is very important, and we understand your concern regarding value for money and the need for a lift. As a heritage property, we do face some structural limitations, but we’re actively exploring solutions to improve guest comfort.We hope to have the opportunity to serve you better on your next visit.Warm regards,

Hotel Rajpurush

Dear Guest,We sincerely apologize for the inconvenience and frustration caused during your recent visit. We understand how disappointing it must have been to not receive the room category you booked and to face a delay at check-in.We assure you that we never intend to mislead our guests. However, there seems to have been a misunderstanding regarding the room types. We would be happy to review your booking details again in coordination with MakeMyTrip to clarify the reservation and ensure fairness.Your feedback regarding the mismatch between website photos and actuals is also taken seriously and will be reviewed internally for accuracy. We are committed to transparency and guest satisfaction, Warm regards,

Hotel Rajpurush has replied on Fri Jun 06 13:00:31 IST 2025

Dear Guest,We sincerely regret that the room category provided did not meet your expectations. Your feedback regarding the discrepancy is important to us, and we will review this matter closely with our team to ensure better accuracy and transparency in room listings.We understand your disappointment and appreciate you bringing this to our attention. We hope to regain your trust in the future with improved services.Kind regards

Hotel Rajpurush

Dear Guest,Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed our room service, cleanliness, and delicious food. It’s great to know our staff went the extra mile by cleaning your car – we love making our guests feel special. We appreciate your understanding about the lift and hope to have that facility for you soon.Looking forward to welcoming you again!Best regards,

Hotel Rajpurush has replied on Fri Jun 06 12:59:06 IST 2025

Dear Guest,Thank you for sharing your feedback. We’re glad to know you found our location convenient and cleanliness satisfactory. However, we sincerely apologize for the discomfort caused by the bed quality and the lack of complimentary amenities such as drinking water. We also regret that early check-in could not be accommodated.Your comments are valuable to us, and we are reviewing these concerns with our team to improve our services. We appreciate your honest feedback and hope to have the opportunity to provide you with a better experience in the future.Kind regards,

Hotel Rajpurush has replied on Fri Jun 06 12:58:03 IST 2025

Dear Guest,Thank you for your kind words. We’re delighted to hear you enjoyed our clean interiors, hospitable staff, and safe parking. It’s wonderful to know you appreciated our traditional and excellent food as well. We look forward to welcoming you again soon.Best regards,

Hotel Rajpurush has replied on Fri Jun 06 12:57:32 IST 2025

Dear Guest,Thank you for your continued patronage over the years and for sharing your feedback with us. We truly regret to hear that your recent experience did not meet expectations, especially in terms of cleanliness, ambience, and room category. Please accept our sincere apologies for the inconvenience caused.We take your concerns very seriously and are already reviewing the room allotment and category details with our team to ensure transparency and fairness. Your feedback has also been shared with the housekeeping department for immediate attention and improvement.We’re glad to hear you continue to enjoy the food at our Thali restaurant, and we deeply value your association with us. We hope to have the chance to regain your trust on your next visit.Warm regards

Hotel Rajpurush

Dear Guest,Thank you for your valuable feedback. We sincerely regret that the allotted rooms did not meet your expectations. We understand your concern and apologize for the difference in room quality. Your suggestion to confirm the room number before booking is noted and appreciated.We are continuously working on upgrading all our rooms to ensure a consistent and comfortable experience for every guest, whether booking online or offline. We hope to have the opportunity to welcome you again with a better experience.Warm regards

Hotel Rajpurush has replied on Tue Mar 25 11:27:25 IST 2025

We’re sorry for any inconvenience you faced. Guest comfort is our priority, and we will address these concerns with our team. Your feedback is valuable, and we’ll work on improving our services.

Hotel Rajpurush has replied on Tue Mar 25 11:28:01 IST 2025

We apologize for any inconvenience caused. We will work on providing clearer booking details to avoid misunderstandings. Your feedback is valuable, and we appreciate your patience. Thanks & Regards

Hotel Rajpurush has replied on Tue Mar 25 11:28:24 IST 2025

Thank you for your kind words! We're glad you enjoyed our clean hotel, supportive staff, good food, and amenities. We look forward to welcoming you again! Thanks & Regards

Hotel Rajpurush has replied on Wed Mar 19 18:40:35 IST 2025

Thank you for your feedback. We're glad you liked the food but regret the cleanliness and AC issues. Your concerns are noted, and we’ll work on improvements. We hope to serve you better next time.

Hotel Rajpurush has replied on Fri Mar 07 11:26:05 IST 2025

Dear Guest, thank you for your feedback. We’re glad you liked our staff and cleanliness. We apologize for the phone and exhaust issues and will address them promptly. We appreciate your input and hope

Hotel Rajpurush has replied on Fri Mar 07 11:26:36 IST 2025

Dear Guest, thank you for your kind words! We're glad you had a good stay and enjoyed the food, clean rooms, and parking facilities. We look forward to welcoming you again soon!

Hotel Rajpurush has replied on Wed Mar 19 15:33:00 IST 2025

Thank you for your feedback! We're glad you enjoyed our clean rooms, good staff, and location. Noted your concern about the lift. We look forward to welcoming you and your family again!Thanks & Regard

Hotel Rajpurush has replied on Wed Mar 19 18:43:38 IST 2025

Thank you for your wonderful feedback! We're glad you enjoyed the location, food, cleanliness, and service. Your appreciation motivates us to serve even better. Looking forward to your next visit!

Hotel Rajpurush has replied on Fri Nov 22 10:32:24 IST 2024

Dear Guest,Thank you for sharing your wonderful feedback! We are thrilled to know you had a good stay with us and enjoyed the accessibility of our location, making it convenient to explore the local tourist attractions.It’s heartening to hear your kind words about our humble staff, good food, and fast service. Providing exceptional hospitality is our goal, and your acknowledgment reaffirms our commitment to ensuring a seamless and enjoyable experience for all our guests.We look forward to welcoming you back for another memorable stay. Should you need any assistance with future bookings or have special requests, please don’t hesitate to reach out.Warm regards,

Hotel Rajpurush has replied on Fri Nov 22 10:33:55 IST 2024

Dear Guest,Thank you so much for your kind words and for sharing your excellent experience with us! We are thrilled to know that you had a comfortable stay and that our helpful staff, delicious veg thali, and amenities met your expectations.We take pride in ensuring all our guests have a smooth and pleasant stay, and we’re glad to hear that everything from the hot water to the AC was functioning perfectly for you. Your high recommendation means a lot to us, and we are truly grateful for your feedback.We look forward to welcoming you back for another memorable stay. Please feel free to reach out to us for any future visits, and we’ll ensure your experience is just as wonderful.Warm regards,

Hotel Rajpurush has replied on Fri Nov 22 10:35:30 IST 2024

Dear Guest,Thank you for taking the time to share your detailed feedback. We truly value your thoughts and deeply regret the challenges you faced during your stay with us. Please accept our sincerest apologies for the inconvenience caused, especially regarding the accessibility of the property and the room allocation.We understand the importance of ensuring that our property is accessible and comfortable for all guests, including senior citizens and differently-abled individuals. Your feedback highlights areas where we can improve, and we are committed to making necessary adjustments to better serve our future guests in this regard.We also regret that your request for a room change and late checkout were not handled as you had hoped. We will work with our team to ensure that such requests are managed more effectively in the future. However, we are glad to hear that the reception team on the second day was able to accommodate your late checkout request.Regarding the room service charge, we sincerely apologize for the discrepancy in pricing and any inconvenience caused. We will investigate this matter to ensure transparency in all future transactions.On a positive note, we are delighted that Mr. Ravi and the restaurant staff made a positive impact with their hospitality. We will be sure to commend him and the team for their efforts in going above and beyond to assist you.Once again, we truly appreciate your feedback and will use it to make improvements. We hope you will consider staying with us again, and we’ll do our best to ensure a more seamless and enjoyable experience next time.Warm regards,