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Review Of Empire Guest House Kolkata, Sudder Street

New Market Area, Kolkata | 3 minutes walk to Chowringhee Lane, Kolkata | 15.7 km drive to Netaji Subhash Chandra Bose Airport

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    2.6
    Average

    62 Ratings, 41 Reviews

    excellent
    15%
    very good
    19%
    average
    19%
    poor
    15%
    bad
    32%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 2
    • 2
    • 1
    • 1
    • 1
    • 5
    • 1
    • 4
    • 2

    Rating Categories

    • Location3.4
    • Cleanliness2.7
    • Room3.2
    • Value For Money2.8
    • Facilities2.4
    • Hospitality2.7
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    Review Summary

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    The property has serious downsides, like dirty entrances and lack of basic facilities like drinking water and toilet paper. Guests faced issues with uncomfortable beds, small rooms, non-working TVs, and poor service. The property is hard to find and requires climbing many stairs without elevator access. Feedback on staff behavior is mixed, with some praising the manager's politeness, while others report rude service. Overall, cleanliness and value for money seem to be major concerns.

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