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Review Of Regenta Orko's Kolkata0123401234

Kasba, Kolkata

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    4.0
    Very Good

    2861 Ratings, 1543 Reviews

    excellent
    40%
    very good
    32%
    average
    16%
    poor
    6%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 2
    • 5
    • 5
    • 5
    • 5
    • 4
    • 3
    • 5

    Rating Categories

    • Hospitality4.0
    • Facilities3.9
    • Food3.8
    • Room4.2
    • Cleanliness4.1
    • Value For Money3.8
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    Review Summary

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    Regenta Orko's excels in spacious, clean rooms and friendly staff who are always eager to assist guests. Many visitors appreciate the delicious food, particularly the complimentary breakfast, and the convenient location near Acropolis Mall. The property also boasts a pleasant ambiance and good amenities like a rooftop pool and spa. However, some guests have mentioned noise disturbances from the nightclub on the top floor. Overall, it’s a great place for business and leisure travelers alike.

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    Latest first
    2.0

    Poor Stay

    sushil p.family with 1 kid

    Pathetic staff service both at reception and during stay. Even basic amenities like toiletry kit, bath towel were to be asked. Hand towel was missing. Pathetic staff service.

    Travel Month: Oct 2025 (5-Night Stay)

    Room: Standard Room

    5.0

    The best stay

    abishek a.solo

    Best place i have ever stayed in kolkata. Affordable too.

    Travel Month: Oct 2025

    Room: Standard Room

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    5.0

    Excellent Stay

    prachetas n.

    stay was excellent... specially the way they are not using plastic bottles.... will visit again.

    Travel Month: Oct 2025

    Room: Suite Room

    5.0

    Good Hote

    rajarshi g.family

    excellent stay...nice ambience

    Travel Month: Oct 2025

    Room: Standard Room

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    5.0

    good stay

    ritik k.couple

    Very comfortable and perfect staff behaviour too good

    Travel Month: Oct 2025

    Room: Standard Room

    4.0

    Clean Hygiene hotel

    bikram f.solo

    Regenta Orkos serves good food, breakfast is nice. Room is clean, bed sheets are fresh. Only problem is late night loud noise from the disco and bar.

    Travel Month: Oct 2025 (4-Night Stay)

    Room: Standard Room

    5.0

    Excellent Stay

    dhiren c.

    The hotel is in a good location with a gentle environment. The facilities of the hotel are very satisfactory.All the workers are gentle having good behaviour. The properties of food are very tasty. If next time I go to Kolkota my first choice will be regenta orkos.

    Travel Month: Oct 2025

    Room: Standard Room

    4.0

    Good Stay

    pritam p.couple

    The stay was really nice. The rooms were spacious and comfortable.

    Travel Month: Oct 2025

    Room: Standard Room

    5.0

    great stay

    urbi d.couple

    everything was great. location, food and staff👌🏼 comfortable experience overall. looking forward to staying again

    Travel Month: Oct 2025

    Room: Standard Room

    5.0

    Excellent Stay

    abhishek.couple

    Our stay at Regenta Orkos Hotel was truly wonderful. The staff was courteous and always ready to help, the rooms were clean and comfortable, and the overall ambiance was relaxing. The food was good, and the location was very convenient. Had a great experience overall, would definitely love to visit again.

    Travel Month: Oct 2025

    Room: Standard Room

    1.0

    Terrible Stay

    manik s.group

    The person at reception was greedy, trying to extract extra money from me while checking out, he stated that towel was damaged , inspite telling him many times that it was just a curry stain and can easily be bleached , still he wanted to mint out some unjustified money for himself totally unsupportive staff

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Standard Room

    5.0

    Excellent Stay

    hima r.family with 2 kids

    Nice hospitality, maintained neat and clean. All staff are very cooperative. The quality of the food is also excellent. Perfect location for a family, especially those who are peach lovers.

    Travel Month: Oct 2025

    Room: Club Room

    2.0

    Worst Experience During Durga Puja

    purnendu p.couple

    Absolutely terrible experience. I had booked this hotel through MakeMyTrip and paid a premium price expecting at least basic service. At check-in, they casually told me they could only give me two single beds because “all the double beds are occupied.” Seriously? That’s not what I paid for! And instead of fixing it, they asked me to pay extra for an upgrade. I had no choice but to pay more just to get what I expected in the first place. When I finally got to the room, it was a mess. No towels in the bathroom, TV remote not working, and when I called housekeeping, I waited for over an hour — no one showed up. Had to call again just to hear “someone is coming” — which again took forever. Absolutely unacceptable. And let’s talk about the food — when you charge premium rates, at least offer decent service and quality. This hotel completely failed on every level. Overall, worst experience ever. Unprofessional staff, zero hospitality, and pathetic service. Never coming back here again, and I’ll make sure everyone I know avoids this place too. Fuck it

    Travel Month: Sep 2025

    Room: Standard Room

    5.0

    Excellent Stay

    ketan g.couple

    Spacious Comfortable and clean room

    Travel Month: Sep 2025

    Room: Standard Room

    3.0

    Not a Hotel but a club providing a stay option

    mohit d.couple

    The experience could have been much better. The room was good. That's about it. The breakfast spread could even defeat the breakfast served at a lodge, forget about a 4 star hotel that it claims to be. The Hotel runs its own club on the top floor, yet they don't have soundproofing in the room. The vibrations were felt even on the 3rd floor. You couldn't sleep till 4 am, that is the time till the club runs.

    Travel Month: Sep 2025

    Room: Club Room

    5.0

    Excellent stay..! Hidden treasure..!!!

    shouvik m.family

    The hotel was awesome..Room decor & style, we liked very much. The staff were very polite and supportive..I recommend this hotel as a hidden treasure in South Kolkata near Eastern Metropolitan Bypass.

    Travel Month: Sep 2025

    Room: Standard Room

    3.0

    Average Stay

    sachin g.group

    Rooms are ok , breakfast is average we stayed 2 days and breakfast is same ....infact no taste at all . I was heavy rain and water logging in front of hotel gaye but they don't have any arrangements to help .

    Travel Month: Sep 2025

    Room: Standard Room

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    4.0

    excellent stay at orko’s regenta

    vijaykumar r.business

    The rooms are very spacious and well kept. the food quality is also very good, the only issue is the hotel isn’t located on the main road, similar to what vivanta has.

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Club Room

    3.0

    scope for improvement

    hetal p.business

    Hotel was good. But interior was old. Hotel layout is not good. Conference rooms was pathetic. Breakfast options were limited. Good scope for improvement

    Travel Month: Sep 2025

    Room: Standard Room

    4.0

    Good Stay

    kanwaljeet s.

    Ok

    Travel Month: Sep 2025

    Room: Standard Room

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