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New Town, Kolkata | 10 minutes walk to Mother's Wax Museum, Kolkata | 10.1 km drive to Netaji Subhash Chandra Bose Airport
3891 Ratings, 1659 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The Westin Kolkata Rajarhat stands out with its luxurious atmosphere, spacious and pristine rooms, and stunning views, especially from the upper floors overlooking Eco Park. Guests rave about the delightful buffet spreads featuring diverse cuisines, courtesy of attentive and friendly staff. The property boasts excellent amenities like a lavish swimming pool and spa, making it ideal for both relaxation and business travelers. Noteworthy service from dedicated staff members enhances the overall experience, creating a memorable stay!
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Excellent Stay
Very good deal and absolute value for money. Will surely visit again. The hotel staff is very co operative.
Room: Deluxe King Bed with Bathtub
Excellent Stay
The locality is awesome and staff behaviours is also quite good . breakfast specially the English one is quite good
Room: Deluxe Twin Bed with Bathtub
Best, as always!
It was an amazing experience 😍 Beautiful room, delicious food and an absolutely wonderful stay !! loved it
Room: Deluxe King Bed with Bathtub
unexpected unimage
Very fine excellent unbelievable all are very good like food amenities & service I have gotted property location from my offic Very fine excellent unbelievable all are very good like food amenities & service I have gotted property location from my office
Room: Deluxe King Bed with Bathtub
Great stay for the weekend
Food was excellent. The service was very prompt and professional. the breakfast buffet was awesome. the view outside the hotel is very very nice abhi shared in the city view so we got to see the entire cities Skyline with the lake near by. the food was very tasty and the behaviour of the staff as well as the waiters for very professor warm and welcoming
Room: Deluxe King Bed with Bathtub
Terrible Stay
I have booked hotel and after reaching they had denied for smoking room,I also request there but the deny of saying not availability of smoking 😔...such a bad experience this time ..after spending so much money and haven't got the choice is a bad thing...
Room: Deluxe King Bed with Bathtub
Excellent Stay at The Westin, New Town
The Westin, New Town, Kolkata offers a perfect mix of comfort and luxury. The rooms are spacious and well-kept, the food is delicious with plenty of variety, and the staff is extremely polite and helpful. A great choice for both business and leisure stays.” I recently had a wonderful stay at The Westin Hotel and wanted to share my experience. The staff was incredibly welcoming, making check-in a breeze. My room was spacious, comfortable, and well-appointed. The hotel facilities were top-notch. I especially enjoyed the on-site restaurant, which served delicious meals in a great ambiance. The location was perfect for exploring the local area. Overall, my stay exceeded expectations, and I highly recommend The Westin Hotel for anyone looking for a relaxing getaway The Westin, New Town, Kolkata offers a perfect mix of comfort and luxury. The rooms are spacious and well-kept, the food is delicious with plenty of variety, and the staff is extremely polite and helpful. A great choice for both business and leisure stays.”
Room: Deluxe King Bed with Bathtub
Pleasant Stay
It was a really nice experience staying there. Room was really nice and spacious. Services were quick and staff behaviour was also nice.
Room: Deluxe King Bed with Bathtub
Great stay
It was really nice to stay there. Hospitality and services were fantastic. Room on higher floor with the lake view was the real deal.
Room: Deluxe King Bed with Bathtub
Average Stay
The room service for this particular stay was ordinary. Any request for house keeping/ cutlery/baggage collection was either delayed or not even attended to. The stay at room was comfortable since we went in a group but it was difficult to wait for half an hour for a cutlery with 03 2-year kids . Overall a pleasant stay. There are less activities for kids in Westin hence they should probably try to think over this expansion.
Room: Deluxe King Bed with Bathtub
Average Stay
Overall experience was 3/5 . Views were amazing but the hotel management system is very bad you have to wait an eternity to get connected to any department even as a 5star property they don't have smart tv or even a basic youtube and their ac and telecom doesn't work at any room our room was changed twice for this disturbance still this continues and the person who looks after (tv&telecom repairing) comes will repair the telecom that moment it will work the moment he goes away situation returns to same thing they will always say they are sending someone but no one appears . But in house keeping department Mr. Partha was very helpful and kindful and is very polite. And Food was also very tasty in Seasonal Taste .
Room: Deluxe King Bed with Bathtub
Excellent Stay
Food very very good i.e. Breakfast and dinner buffet All facilities in hotel room very good.
Room: Club King with Bathtub & 1 way airport transfer
Good Stay
The room was excellent. Breakfast was great. The spa was awesome. I loved their service. Housekeeping was a bit slow.
Room: Deluxe King Bed with Bathtub
good hospitality ,good service, high quality good and taste was good and
Very comfortable stay i really enjoyed my stay good breakfast and food quality is very good .The rooms have great view of outside
Room: Deluxe King Bed with Bathtub
Excellent Stay
It was a very pleasant stay. The room was very spacious with all amenities. Our room had a direct view of Eco Park. The food was also good. The spread was huge and very kid appropriate.
Room: Deluxe King Bed with Bathtub
Wonderful Stay with Great Food and Service
Location: Decent, though a bit far from the main city center. Food: Good quality, but could use more variety. Amenities: Satisfactory, though some areas need improvement. Services: Helpful overall, but service times could be quicker. Location: The property is conveniently located, making it easy to access nearby attractions and transportation. It offers a peaceful environment while still being well-connected. Food: The food was delicious and offered a good variety. Both quality and presentation were excellent, and service was timely. Amenities: The property provides all the essential amenities and more. Rooms were well-equipped, clean, and comfortable. Additional facilities such as [pool/spa/gym/etc.] were well-maintained and enjoyable. Services: The staff were warm, professional, and attentive. From check-in to check-out, the service was smooth and made the stay memorable.
Room: Deluxe King Bed with Bathtub
Amazing experience
Overnight travel. Requested a high floor room and the staff was gracious enough to give it. The dinner and breakfast spread far exceeded expectations. Kudos on the standards maintained.
Room: Deluxe King Bed with Bathtub
Excellent Stay
The Westin Kolkata Rajarhat offers a dreamy staycation with stunning lake views, luxurious rooms, rooftop pool, and delectable dining. Staff hospitality shines. Perfect for relaxation—highly recommended!
Room: Deluxe King Bed with Bathtub
Excellent
Hotel ambient was good. Enjoyed my stay with my loved one. Food was very good and delicious. Staff was very polite and dedicated to server at their best level. Overall experience was good.
Room: Deluxe King Bed with Bathtub
Poor Stay
Once a popular hotel, you can see the standards falling. It is evident in the room up keep and provisioning of bare essential like dental kits etc ., which were provided for only person (even while the booking is for 2 person). We had booked 2 rooms and requested for a late check out for an hour or so (in the evening of our check-in) considering we had 3 senior citizen travelling with us. It was appalling to face the issue of room key being deactivated on the day of the checkout, while the luggage was still inside. After a delay, the key was activated. Will not recommend staying here. The only good experience was of their North Indian cuisine restaurant at the 31st floor.
Room: Deluxe King Bed with Bathtub