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Review Of Hotel New West Tower

Madurai Main, Madurai | 900 m drive to Meenakshi Amman Temple | 12.0 km drive to Madurai Airport

    User Rating & Reviews

    • everyone
    • family
    • solo
    • business
    2.5
    Average

    80 Ratings, 34 Reviews

    excellent
    9%
    very good
    18%
    average
    16%
    poor
    26%
    bad
    31%

    Last 10 Customer Ratings (Latest First)

    • 1
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    • 2
    • 2
    • 4
    • 2
    • 1
    • 3
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    • 4
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    Reviews Summary

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    The property has a good location, easily accessible to the railway station and local temples, making it convenient for travelers. Guests appreciated the polite staff and some found the rooms decently clean. However, cleanliness issues were rampant, with multiple complaints about unclean rooms and bathrooms, mosquitoes, and a lack of basic amenities. There were also concerns about inadequate parking, hot water availability, and overall hygiene standards, leaving many feeling that the property doesn't offer good value for money.