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Review Of Metro Plaza Hotel by RAK Rooms
Attavar, Mangalore | 10 minutes walk to Mangalore Central Railway Station
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1230 Ratings, 760 Reviews
Last 10 Customer Ratings (Latest First)
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Reviews Summary
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Metro Plaza offers a convenient stay just a stone's throw from Mangalore Central railway station. Guests appreciate the clean, spacious rooms and responsive staff. Many highlight the decent quality breakfast served in-room, though options are limited. It's an ideal pick for budget travelers valuing location, with easy access to transport and nearby eateries enhancing the experience.
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Good Stay
"I recently stayed at this hotel near Mangalore Railway Station, and I was pleased with the experience. The room was comfortable, with a good bed and a neat and clean environment. The breakfast spread was very nice, offering a variety of options. The hotel's location is convenient for travelers, being close to the railway station. However, I would give the parking facilities 3 out of 5 – it seemed a bit limited. Overall, a good stay!"
Room: Deluxe Double Room
Good experience
Overall good experience. The service could have been better. Location is good, transport is easily available.
Room: Luxury Suite
Metro Plaza Hotel by RAK Rooms has replied on Mon Oct 13 11:12:56 IST 2025
Thank you for sharing your feedback! We’re glad to know you had a good overall experience and found our location convenient with easy transport access. We’ve taken note of your suggestion regarding the service and will work on improving it further. We hope to have the pleasure of hosting you again soon!
Good Stay
We reached very late to checkin . Staffs were very helpful. Rooms were very good. Neat and clean. Bathrooms also very clean. Location is just beside Mangalore Train station. Great location
Room: Executive Room|Deluxe Double Room
Metro Plaza Hotel by RAK Rooms has replied on Wed Oct 08 11:54:52 IST 2025
Thank you for your wonderful feedback! We’re glad to hear that you had a comfortable stay and appreciated our helpful staff, clean rooms, and convenient location near the railway station. We truly appreciate your kind words and look forward to welcoming you again soon!
Terrible Stay
Service is very poor
Room: Junior Suite
Excellent.
Good hotel rooms. Rooms are big. Clean Rooms. Service is good. Breakfast is good. But only problem with Dinner order. Request to keep menu in rooms.
Room: Executive Room
Metro Plaza Hotel by RAK Rooms has replied on Mon Sep 22 17:49:36 IST 2025
Thank you for your kind feedback. We’re delighted to know you enjoyed our spacious, clean rooms, good service, and breakfast. We truly appreciate your suggestion regarding the dinner menu and will work on placing menus in the rooms for better convenience. Looking forward to welcoming you again soon.
Good Stay
Good hotel I found for a short stay near the railway station. Rooms were clean and comfortable, and the staff was polite and helpful. The location is very convenient, especially if you’re traveling by train. Great value for money overall. Recommended for a budget-friendly and hassle-free stay!"
Room: Executive Room
Metro Plaza Hotel by RAK Rooms has replied on Mon Sep 22 17:58:38 IST 2025
Thank you so much for your wonderful feedback. We’re glad to hear you had a comfortable stay and found our location convenient. It’s great to know our team could make your experience pleasant. We truly appreciate your recommendation and look forward to welcoming you again on your next visit.
hotel stay
The overall ambiance and location of Hotel is good and hotel staff is also very co operative so the the overall stay is nice
Room: Executive Room
Metro Plaza Hotel by RAK Rooms has replied on Mon Sep 22 17:59:06 IST 2025
Thank you for sharing your feedback. We’re happy to know you enjoyed the ambiance, location, and the hospitality of our team. It’s wonderful that your overall stay was pleasant. We look forward to hosting you again soon.
Nice
very good stay, nice room. They provided teac/coffee packets for refreshment. Good complementary food as breakfast.
Room: Executive Room
Metro Plaza Hotel by RAK Rooms has replied on Wed Sep 17 12:51:58 IST 2025
Thank you for your kind words! We’re delighted to know you had a pleasant stay and enjoyed the room, refreshments, and complimentary breakfast. Your appreciation means a lot to us, and we look forward to welcoming you again soon.
Excellent Stay
Excellent location for those reaching Mangalore railway station, 3 minutes walk to the hotel Nice staff, polite and extemely professional Rooms are well maintained.
Room: Executive Room
Metro Plaza Hotel by RAK Rooms has replied on Thu Sep 04 15:54:59 IST 2025
Thank you so much for sharing your wonderful feedback with us. We are delighted to know that you found our location convenient, our team polite and professional, and our rooms well maintained. Your kind words mean a lot to us and motivate our staff to continue delivering the best hospitality experience. We look forward to welcoming you again on your next visit to Mangalore.
Good service & food provided
A very good stay & food provided is also good. Clean atmosphere. Friendly staffs , prime location near to railway A very good stay & food provided is also good. Clean atmosphere. Friendly staffs , prime location near to railway station
Room: Executive Room
Metro Plaza Hotel by RAK Rooms has replied on Fri Aug 22 16:39:44 IST 2025
Thank you so much for your kind words! We're glad to hear you had a comfortable stay and enjoyed the food, clean atmosphere, and friendly service. It's also great to know our location near the railway station was convenient for you. We look forward to welcoming you again soon!
Maintenance and Service Main Issue, Not Recommended
Small hotel with good location but not recommended at all. Service was poor, guard is a waste who don’t even bother how someone is parking. Service boy is unavailable most of the time and neither response to your queries. Reception staff only concerns about guest register, that’s it. For food, they tied up to other restaurants. Breakfast is always inadequate, time taking with zero taste. Will not recommend this hotel to others. Many good hotels are in vicinity with same rates.
Room: Junior Suite
Metro Plaza Hotel by RAK Rooms has replied on Fri Aug 22 16:40:53 IST 2025
Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet your expectations. We sincerely apologize for the inconvenience caused due to the service and breakfast issues you mentioned. Your comments have been noted, and we’re actively working with our team to address these concerns and improve the overall guest experience. We appreciate your candid feedback, as it helps us grow and serve our guests better. If you’re open to giving us another chance in the future, we would love the opportunity to provide you with a much-improved stay.
Excellent Stay
It was really amazing rooms well neat and clean bathrooms really loved it food was really amazing fantastic
Room: Executive Room
Metro Plaza Hotel by RAK Rooms has replied on Wed Aug 13 12:33:45 IST 2025
Thank you so much for your kind words! We're thrilled to hear that you enjoyed the rooms, found the bathrooms clean, and loved the food. Your appreciation truly means a lot to our team. We look forward to welcoming you back for another fantastic stay!
Excellent Stay
Rooms were excellent especially the staff, room maintenance, hygiene. The only drawback is they should provide some facility for smokers to smoke in the room or in the floor. Rest all are excellent especially the breakfast which they provide is tasty and heavy. It was a pleasant stay with them
Room: Executive Room
Metro Plaza Hotel by RAK Rooms
Thank you for taking the time to share your experience! We're delighted to hear that you enjoyed the rooms, cleanliness, and especially our staff and breakfast offerings. Your kind words mean a lot to us. We also appreciate your feedback regarding smoking facilities — it’s a valuable suggestion, and we’ll certainly consider ways to improve in that area. We're glad your stay was pleasant, and we hope to welcome you back again soon!
Average sta
Please provide a cockroach free room. Apart from this - other facilities were fine for the price. Staff is friendly and supportive.
Room: Executive Room
Metro Plaza Hotel by RAK Rooms has replied on Mon Aug 11 09:51:54 IST 2025
Thank you for your feedback and for appreciating our staff and overall facilities. We’re glad to know you found value in your stay. We sincerely apologize for the inconvenience caused and take your concern about pests very seriously. Please rest assured that we are addressing this issue immediately to ensure a more comfortable and hygienic experience for all our guests. We hope to have the opportunity to welcome you back and offer an even better stay next time.
Decent Stay, Super bad cleanliness
Ok stay, but very bad cleanliness. On checkin, I found hair, in bathroom. Dustbin had garbage from previous checkin.
Room: Executive Room
Metro Plaza Hotel by RAK Rooms has replied on Mon Aug 11 09:58:31 IST 2025
Thank you for your feedback. We're truly sorry to hear about the cleanliness issues you experienced during check-in. This is far from the standard we aim to maintain, and we sincerely apologize for the oversight. We’ve addressed this with our housekeeping team to ensure it doesn't happen again. Your comments are important to us, and we appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a much better experience in the future.
Good experience
Nice and clean hotel. Over-all experience was good. The food provided at the breakfast was excellent. Authentic South india Nice and clean hotel. Over-all experience was good. The food provided at the breakfast was excellent. Authentic South indian
Room: Executive Room
Metro Plaza Hotel by RAK Rooms has replied on Fri Jul 25 11:11:02 IST 2025
Thank you for your kind review! We're glad to hear you had a good overall experience and appreciated the cleanliness of the hotel. It's especially great to know you enjoyed the authentic South Indian breakfast. We hope to welcome you back for another pleasant stay!
Excellent Stay
Good service, clean and good location
Room: Executive Room
Metro Plaza Hotel by RAK Rooms has replied on Sun Jul 20 16:36:43 IST 2025
Thank you so much for your kind words! We're glad to hear you enjoyed our service, cleanliness, and location. We hope to welcome you back again soon!
Good hotel
Good hotel, cooperative staff, good restaurant, easy check in and very near to railway station. Room is very small. Not flexible to timing.
Room: Executive Room
Metro Plaza Hotel by RAK Rooms has replied on Fri Jul 25 11:14:22 IST 2025
Thank you for your valuable feedback! We’re glad you liked the hotel, our cooperative staff, the restaurant, and the convenient location near the railway station. Regarding the check-in/check-out timings , we follow a standard policy of 12:00 PM check-in and 11:00 AM check-out. While we understand the need for flexibility, early check-in and late check-out are subject to availability and may incur additional charges. We appreciate your understanding and hope to welcome you again soon!
Good Stay
location wise best place as it is just walking distance from central railway station. amenities wise also value for money. room was neat and clean, attached resturant also serve good food. liked the complimentary breakfast as it has many choices. In house taxi service also good with immediate vehicle availability location wise best place as it is just walking distance from central railway station. amenities wise also value for money. room was neat and clean, attached resturant also serve good food. liked the complimentary breakfast as it has many choices. In house taxi service also good with immediate vehicle availability.
Room: Executive Room
Metro Plaza Hotel by RAK Rooms has replied on Sun Jul 20 16:38:01 IST 2025
Thank you for taking the time to share your experience! We're delighted to know that you found our location convenient, especially being close to the central railway station. It’s great to hear that you appreciated the value of our amenities, the cleanliness of the rooms, and the quality of food at our restaurant. We're also happy you enjoyed the variety in our complimentary breakfast and found our in-house taxi service prompt and reliable. Your kind words mean a lot to us, and we look forward to welcoming you again soon!
Good Stay
good hotel and very near to railway station. the food served was good and the staff was prompt helpful and kind
Room: Executive Room
Metro Plaza Hotel by RAK Rooms has replied on Tue Aug 19 11:11:42 IST 2025
Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay, found our location convenient, and appreciated the food and service. Our team takes pride in being prompt, helpful, and kind, and your kind words mean a lot to us. We hope to welcome you back again soon!