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Krystal Hotel Restaurant

Name: Krystal Hotel Restaurant
Address: 204 Karlah Patnitop Udhampur, Chenani, Patnitop, 182142, IN
Price range: Krystal Hotel Restaurant Price starts at AED 60/Night
Rating: 3.3

About Property

This lavish property makes for a relaxing stay option with its stylish rooms, a dining venue, high-speed Wi-Fi and easy connectivity to popular areas of the city. More

Property Highlights
Activities & Nearby Attractions

Amenities

Restaurant
Smoking Rooms
Power Backup
Refrigerator
Housekeeping
Umbrellas
+ More Amenities

Deluxe Room

Fits 2 Adults

Book with Zero Payment
Free Cancellation before ‪27 Nov 12:59 PM‬
100% Refund
Non Refundable
NOW
Pay 1
22 Nov
27 Nov12:59 PM
29 Nov12:59 PM
Check-in

AED 167Per Night:

AED 59

+ AED 8 taxes & fees

Per Night for 2 AdultsAED 167

Discount by the Property- AED 79

Deal Code BIGDEAL- AED 28

Total (Taxes Extra)AED 59

3.3

Good(74 RATINGS)

Parbal

Change Dates and Guest(s)

Check-in: 1 PM | Check-out: 12 PM

Check-in date

Check-out date

Rooms, Guests

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2 Room Types

Free Cancellation
Breakfast Included
Breakfast & Lunch/Dinner Included
All Meals Included
Free Cancellation Zero Payment Now
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Opt for a free cancellation rate.

Deal Applied: BIGDEAL. #BIGDEAL: Save big with up to AED 1,000 off your stay! Grab Now!!

Deluxe Room

180 sq.ft (17 sq.mt)
Mountain/Hill View
Double Bed
1 Bathroom

Mineral Water
Laundry Service
Housekeeping
In-room Dining
Iron/Ironing Board
Wi-Fi

More Details

Room With Free Cancellation

Book with Zero Payment

Free Cancellation before ‪27 Nov 12:59 PM‬

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

Pay 1

22 Nov

27 Nov12:59 PM

29 Nov12:59 PM

Check-in

More Details

AED 167

AED 59

+AED 8 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast only

Book with Zero Payment
Free Breakfast

Free Cancellation before ‪27 Nov 12:59 PM‬

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

Pay 1

22 Nov

27 Nov12:59 PM

29 Nov12:59 PM

Check-in

More Details

AED 233

AED 83

+AED 11 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast + Lunch/Dinner

Book with Zero Payment
Free Breakfast
Free Lunch Or Dinner

Free Cancellation before ‪27 Nov 12:59 PM‬

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

Pay 1

22 Nov

27 Nov12:59 PM

29 Nov12:59 PM

Check-in

More Details

AED 316

AED 113

+AED 15 taxes & fees Per Night

Book Now

Room With Breakfast + Lunch + Dinner

Breakfast included
Lunch included
Dinner included
Non-Refundable

More Details

AED 350

AED 125

+AED 16 taxes & fees Per Night

Book Now

Family Room

280 sq.ft (26 sq.mt)
Mountain/Hill View
Double Bed
1 Bathroom

Mineral Water
Housekeeping
In-room Dining
Iron/Ironing Board
Wi-Fi
Room Service

More Details

Room With Free Cancellation

Book with Zero Payment

Free Cancellation before ‪27 Nov 12:59 PM‬

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

Pay 1

22 Nov

27 Nov12:59 PM

29 Nov12:59 PM

Check-in

More Details

AED 248

AED 89

+AED 12 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast only

Book with Zero Payment
Free Breakfast

Free Cancellation before ‪27 Nov 12:59 PM‬

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

Pay 1

22 Nov

27 Nov12:59 PM

29 Nov12:59 PM

Check-in

More Details

AED 314

AED 112

+AED 15 taxes & fees Per Night

Book Now

Room With Free Cancellation | Breakfast + Lunch/Dinner

Book with Zero Payment
Free Breakfast
Free Lunch Or Dinner

Free Cancellation before ‪27 Nov 12:59 PM‬

Cancellation Policy

Book with Zero Payment

100% Refund

Non Refundable

NOW

Pay 1

22 Nov

27 Nov12:59 PM

29 Nov12:59 PM

Check-in

More Details

AED 398

AED 142

+AED 18 taxes & fees Per Night

Book Now

Room With Breakfast + Lunch + Dinner

Breakfast included
Lunch included
Dinner included
Non-Refundable

More Details

AED 431

AED 154

+AED 20 taxes & fees Per Night

Book Now

Krystal Hotel Restaurant Location

location icon Location rated 3.8 by guests

What guests said

Guests praised the property's central location, highlighting its proximity to popular visiting spots and stunning mountain views. Many found the surroundings appealing and felt it was an excellent choice for relaxation and sightseeing. The accessible parking facility was also noted positively. A few guests mentioned cleanliness could be improved, but the majority enjoyed the overall experience due to the location.

Property Rules at Krystal Hotel Restaurant

Check-in: 1 PM Check-out: 12 PM

Primary Guest should be atleast 18 years of age.

Must Read Rules
Guest Profile
ID Proof Related

Krystal Hotel Restaurant Photos by Guests

+2 Guest Photos

User Rating & Reviews

everyone
group
couple
business
family

3.3

Good

74 Ratings, 51 Reviews

excellent

24%

very good

31%

average

15%

poor

12%

bad

18%

Last 10 Customer Ratings (Latest First)

Rating Categories

Location3.8
Cleanliness3.2
Room3.4
Value For Money3.0
Food3.5
Facilities3.0

We are using generative AI to show you summarised user review

Review Summary

Guests appreciate the stunning views from the property, with many mentioning the beautiful mountain scenery. While the food is frequently praised, some note issues with cleanliness and room facilities. The staff is often described as friendly and helpful, although room service is inconsistent. Overall, the property offers a decent experience but requires improvements in hygiene and amenities.

Sort by:

Latest first

2.0

Poor Stay

tarak b.

No hot water no blower and bedding also very poor facility only food is good also no welcome drink water or tea

Travel Month: Jan 2025

Room: King Deluxe Room

Krystal Hotel Restaurant has replied on Fri Jul 18 23:53:31 IST 2025

Thank you for taking the time to share your feedback regarding your recent stay at HOTEL GREEN ORCHID . We sincerely appreciate you bringing these concerns to our attention. We are truly sorry to hear that your experience did not meet your expectations. We take all guest feedback very seriously and use it as an opportunity to improve.

4.0

Space and washrooms

anmol b.

family

Good one but needs more cleanliness space and infrastructure view is amazing. The view is amazing mountain is good

Travel Month: Dec 2024

Room: Family Room

Krystal Hotel Restaurant has replied on Sat Jan 11 19:47:01 IST 2025

Dear Sir thanks for your valuable feedback Looking forward to see u again

4.0

Room service is poor

mohit k.couple

Room and washroom was clean beadsheet and blankets was as-lo clean view from room is also good but room servies is not good my overall exp is good

Travel Month: Oct 2024

Room: King Deluxe Room

Krystal Hotel Restaurant has replied on Fri Nov 15 04:05:58 IST 2024

Dear Sir Thanks for your valuable feedback looking forward to see you again

3.0

My ex

vivek m.family

There were insects under the carpet that had been saved on the floor of the room. The key to the bathroom was broken

Travel Month: Jun 2024

Room: King Deluxe Room

Krystal Hotel Restaurant has replied on Fri Nov 15 04:06:25 IST 2024

Dear Sir Thanks for your valuable feedback looking forward to see you again

4.0

Good view

sunil k.group

A very good view from the hotel and we enjoyed the food of the hotel the surroundings are very good the room size is a bit small.

Travel Month: Oct 2023

Room: King Deluxe Room

Krystal Hotel Restaurant has replied on Thu Nov 02 11:59:46 IST 2023

Dear sir thanks for your valuable feedback looking forward to see you again

3.0

Average

ajay s.family

Great hills view from my room good room low quality food. Average staff. Highly priced good for people to stay in and have food out side

Travel Month: Jun 2023

Room: King Deluxe Room

Krystal Hotel Restaurant has replied on Tue Aug 29 16:47:12 IST 2023

Dear Sir thanks for your valuable feedback but for your kind information that this property was inaugurated in 2013 & till now you can see our all reviews there is not any single complain of food Our food is famous in Patnitop & almost our repeat clientage is only due to food only YOU ARE THE CUSTOMER WHO SAYS LIKE THIS FURTHER OUR RATES ARE GENUINE & WE ARE PROVIDING FACILITIES TOO ACCORDINGLY RATES

2.0

Poor Stay

shriniwas j. loyalty-icon

family

Restroom was terrible no hot water restroom drainage is terrible room was ok restaurant food is good not recommended for family to stay

Travel Month: May 2023 (3-Night Stay)

Room: Family Room

Krystal Hotel Restaurant has replied on Wed May 17 02:25:13 IST 2023

Dear sir you have booked our hotel for three nights as you know you have stayed two nights and demanded for refund of one day as you were bored with your family it’s well known here is enough to stay for a while upto 1-2 nights even you have enjoyed so much and now you are writing unscessary things sir it’s not good as u have told all staff that you have enjoyed yourself with family and taken all facilities as you like even daily your room was cleaned and provided mineral water soap towels as per our hotel rules always write a truth okay

5.0

Hotel

arvind m.group

Nice stay very good staff and food was good

Travel Month: Jan 2023

Room: King Deluxe Room

Krystal Hotel Restaurant has replied on Sat Jan 21 12:33:31 IST 2023

Dear sir good afternoon thanks for your valuable feedback looking forward to see you again

4.0

Good Stay

amit s.family

Good stay. Hotel location is good, parking facility is good. Staff is good. Just some bit repairing and cleanliness required. Price is also bit higher side otherwise we would hv had stayed for longer time.

Travel Month: Nov 2022

Room: Family Room

Krystal Hotel Restaurant has replied on Wed Dec 14 18:56:56 IST 2022

Dear sir namaskar thanks for your valuable feedback looking forward to see you again

1.0

Bad experience

rishi r.family

There is so many rats in the hotel and food was so good

Travel Month: Aug 2022

Room: Deluxe Room

Krystal Hotel Restaurant has replied on Thu Sep 29 21:08:23 IST 2022

Dear sir sorry for inconvenience regretted thanks for your valuable feedback hope to see you again and it’s our promise in future we will try to serve u better if an opportunity will be given to us

4.0

Good service

prite.couple

Room are clean and good staff, food are amazing

Travel Month: Jul 2022

Room: Deluxe Room

Krystal Hotel Restaurant has replied on Wed Jul 27 21:53:45 IST 2022

Dear thanks for your valuable feedback we will look forward to see you again

3.0

Average Stay

yashudeep a.

2. 2. Sir at the hotel i was charged for drinking water and also there were used soap cakes in the bathroom room service was too lazy

Travel Month: Jun 2022

Room: King Deluxe Room

Krystal Hotel Restaurant has replied on Sun Jul 10 16:43:11 IST 2022

Dear sir sorry for inconvenience sir drinking water (mineral water) only one bottle free of charges further we will try to serve u better in future if an opportunity will be given to us

5.0

Awesome

sachin h.

family

Rooms were clean. Fast service. Nice location. Co operative behaviour.

Travel Month: May 2022

Room: Family Room

Krystal Hotel Restaurant has replied on Thu Jun 02 18:49:29 IST 2022

Dear sir thanks for your valuable feedback & we will try of our best to serve you better if an opportunity will be given to us again

3.0

Good staff

naveen m.family

Stay wasn't up tot-he mark, staff was friendly though limited, food was ok, room was unhygienic for the cost i paid

Travel Month: May 2022

Room: Deluxe Room

Krystal Hotel Restaurant has replied on Wed May 25 18:18:09 IST 2022

Dear sir thanks for your valuable feedback and its sure we will try of our best to serve you better if you will give an opportunity to us

3.0

Average Stay

vivekanand. loyalty-icon

Hotel location was good but washroom was very dirty and rooms where also not very clean. Food was good. Overall experience was ok. It was not worth of ammount paid for stay. Room size was ok but badsheets and glass in the room was not clean

Travel Month: Apr 2022

Room: Deluxe Room

Krystal Hotel Restaurant has replied on Sun May 08 19:09:46 IST 2022

Dear sir services provided you were totally satisfied and you have enjoyed so much as per your spot review but dear sir the fault of hotel staff was only that you have ordered for pack the breakfast again after taking it once in restaurant the breakfast was provided you as per your choice before opening of our kitchen only our fault is only that staff had not provided 2nd time packed breakfast after you have taken already

1.0

No hot water and leaky taps, saved by courteous staff.

yesha j.family

We booked two rooms and were travelling with an infant. Both rooms did not have hot water throughout the night. One not have hot water the next day either. It also had a leaky tap. We had to ask for toilet rolls multiple times. The rooms did not shut properly. Windows were made opaque using masking tape. No wifi! positives - they have these wonderful beds that heat up. Allowed for a good sleep. Staff was helpful and courteous.

Travel Month: Mar 2021

Room: Deluxe Room

Krystal Hotel Restaurant has replied on Fri May 13 19:47:28 IST 2022

Dear guest inconvenience regretted but its sure we have proper hot water supply which is started from every early morning around 5. 00 am but after all sorry again inconvenience regretted we will try of our best to serve you better in future if an opportunity will be given to us

1.0

No water

rocky.family

My electric blanket was not working properly. No water in toilet no geyser in washroom as the temperature outside is in minus.
They did not have water facility, not even for toiletries. The owner doesn't have provide the material to the staff.

Travel Month: Dec 2020

Room: King Deluxe Room

Krystal Hotel Restaurant has replied on Wed May 25 23:56:13 IST 2022

Dear sir electric blankets are working properly and we have told you and briefed you already about the electric blanket that you can set temperature as per your choice and hot water is available from morning 5am onward s daily and which material you wants we don’t know we have already provided toiletries in our rooms mr educator

4.0

Good Stay

alka k.family

The food was amazing but the time taken to prepare that food was too much

Travel Month: Jul 2020

Room: King Deluxe Room

Krystal Hotel Restaurant has replied on Thu Oct 15 14:48:19 IST 2020

Thank you so much sir for your kind words. We are happy that you liked our services. It encourage us to make hospitality more comfortable to you all.

5.0

Very good

anuj m.couple

It was a perfect stay with all amenities in a room.

Travel Month: Nov 2019

Room: King Deluxe Room

Krystal Hotel Restaurant has replied on Thu Oct 15 14:48:30 IST 2020

Thank you so much sir for your kind words. We are happy that you liked our services. It encourage us to make hospitality more comfortable to you all.

1.0

Bad everything!

bharat n.

group

The hotel is a complete mess. I had to stay at this property as I was not able to get anything else in the region. 1. Rooms stink, bed sheets are not clean. 2. Bathrooms are dirty.

Travel Month: Jun 2019

Room: King Deluxe Room

Krystal Hotel Restaurant has replied on Thu Oct 15 14:57:44 IST 2020

Guests are god to us. Customer sanctification is our moto. Any inconveniences caused by us is regretted. Next time you visit, this will not happen