The Fern Residency, Satara Maharashtra

The Fern Residency, Satara Maharashtra has replied on Sat Sep 06 23:41:29 IST 2025

Dear Tushar Sir, It's wonderful to hear that your stay was enjoyable and the location was convenient for your needs. We absolutely agree that our spot brings a lot of perks with it, especially regarding the highway connectivity. Your kind acknowledgment of our ambiance and staff truly brightens our day. On the side note, we'll certainly look into the issue related to the restaurant waiting times. It’s essential to us that our guests have a smooth and enjoyable experience, and this extends to dining as well. We value your feedback and it guides us in making necessary improvements. Your suggestion has been taken onboard and we have already started to optimise our operations to ensure quicker service. Do visit us again soon, we are looking forward to serving you better in the future. Regards, Sayali Jagtap Duty manager

The Fern Residency, Satara Maharashtra has replied on Thu Sep 18 19:09:44 IST 2025

Dear ashwini Ma'am, We're extremely elated by your generous feedback regarding your stay at our hotel. It's wonderful to hear that you appreciated the spaciousness of the rooms and large balconies that we offer. Hygiene and cleanliness are aspects we take utmost pride in and we're glad you had a positive experience with them. It is pleasing to know that our dedicated team left a lasting impression on you with their service. Your words of praise really help to motivate us to continue to deliver the best service. We are thrilled that we were able to contribute effectively to your pleasant stay. It is wonderful to receive validation that our guests are enjoying their experience with us. We look forward to seeing you again and striving to make your future stays as enjoyable as this one. Regards, Sayali Jagtap Duty Manager

The Fern Residency, Satara Maharashtra has replied on Thu Sep 18 19:09:29 IST 2025

Dear ROHITH Sir, It's wonderful to hear that you appreciated the location, the spacious and clean rooms, and the restaurant food quality. However, it's regrettable that the lunch service speed and variety in the breakfast menu didn't meet your expectations. Certainly, guests' satisfaction is always our top priority, and therefore your valuable feedback is immensely important for us to improve our services. We will promptly address these areas and aim to reinforce our standards to enhance their effectiveness. We certainly hope that you'll give us another opportunity to serve you better, so we can exceed your expectations next time around. Regards, SayaliJagtap Duty manager

The Fern Residency, Satara Maharashtra has replied on Mon Jul 14 13:26:47 IST 2025

Dear Rakesh Ji, We're pleased to hear that you had such a positive experience at our property. It's gratifying to know that our staff's courteous and groomed behaviour added to your overall satisfaction. We're thrilled that you enjoyed the three veg meals you had during your stay - we always aim to provide delicious, hygienic food. Our team strives to deliver great value for money and we're glad to know that we succeeded in doing so with your visit. We hope to serve you again soon. Regards, Jitendra Ahire Front Ofice Manager

The Fern Residency, Satara Maharashtra has replied on Tue Jun 24 13:44:11 IST 2025

Dear Rahul Sir, We're glad to hear that you enjoyed your stay, and felt satisfied with our rooms and food. It's wonderful that our location was convenient for your travels around Satara. Your high recommendation is indeed a great compliment for us. We always strive to provide an enjoyable and memorable experience for our guests. Do visit us again soon for another wonderful experience. Regards, Jitendra Ahire Front Office Manager

The Fern Residency, Satara Maharashtra has replied on Tue Jun 17 11:12:46 IST 2025

Dear Megha ji, We are overjoyed to read your positive feedback about our clean rooms, attentive staff, and sumptuous food. Ensuring a hygienic and comfortable stay for our guests is our utmost priority, and we are pleased to know that we were able to ensure the same. Moreover, your appreciative comments for our food mean a lot to us, as our culinary team put great effort into preparing and serving dishes. It's wonderful to know that you enjoyed your meal and stay with us. Your recommendation speaks volumes about your satisfying experience, and it makes our day to know that our hard work paid off. We aim to provide the same level of satisfying experience in your future visits. See you again soon! Regards, Jitendra Ahire Front Office Manager

The Fern Residency, Satara Maharashtra has replied on Wed Jun 25 15:32:45 IST 2025

Dear Dawood ji, Thank you for taking the time to rate our service. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Regards, Jitendra Ahire Front Office Manager

The Fern Residency, Satara Maharashtra has replied on Sun Jun 08 00:24:14 IST 2025

Dear Dhruv Nathany ji, I appreciate your honest feedback and assure you that your concerns have been noted. Our chefs insist on working with various palate types, while we are sorry to hear the flavors did not match your taste, we can definitely accommodate requests for less spicy food if informed in advance. The issue of not having ghee as stated in the menu on the day of your visit is unacceptable and has been addressed with the kitchen team for immediate rectification. Your observations regarding the room cleanliness including dust accumulation, an unpleasant odor, and presence of mosquitos have left us concerned. Rest assured, these are not normal experiences and it has been forwarded to the housekeeping department for immediate attention. We have also taken note of the broken door handle in the toilet and appropriate actions have been initiated to repair it promptly. Improving our guest's experience is of utmost importance. I truly believe that these issues you faced are not the standard at our property. We are committed to offering you a superior experience on your next visit. Regards, Jitendra Ahire Front Ofice Manager

The Fern Residency, Satara Maharashtra has replied on Sun Jun 08 00:24:23 IST 2025

Dear Arun Joshi, We are pleased to hear that you found our rooms to be spacious and clean, and our staff to be polite and helpful. We continuously strive to offer exceptional service and a comfortable ambiance for all our guests. Your feedback about the food, especially our southern dishes, is important to us. We are always looking to improve our service standards and your constructive criticism will assist us in that. Rest assured, your comment regarding the quality of our south dishes will be discussed with the culinary team in an effort to enhance the overall dining experience offered in the future. If you have any specific suggestions or detailed feedback regarding the said dishes, please feel free to share with us. We value your input and will do our best to incorporate such recommendations. We would love to have you back and assure you that your next dining experience will be a more delightful one. Looking forward to serving you again! Regards, Jitendra Ahire Front Office Manager

The Fern Residency, Satara Maharashtra has replied on Sun Jun 08 00:24:32 IST 2025

Dear Meghan Angne, We are delighted to read your fond words reflecting your positive experience with us. It's great to know you appreciated our dedicated staff, service, and the cleanliness maintained across the property. It reaffirms our commitment to maintaining high standards in every aspect. Our culinary team will be thrilled that you enjoyed the food we put so much effort into creating and it's always pleasing to receive such positive feedback on the ambiance, too. Furthermore, it's great to hear that you found our room filled with amenities to your liking. We continuously strive to create a comfortable and welcoming environment for our guests. We look forward to serving you again in the near future. Regards, Jitendra Ahire Front Office Manager

The Fern Residency, Satara Maharashtra has replied on Fri May 16 19:44:33 IST 2025

Dear Deepti ma'am, We're delighted that you enjoyed your stay with us. Your positive comments about our service, delicious food, and convenient location make us feel proud. We're glad that the check-in and check-out process was efficient for you and that you loved our breakfast buffet. We continuously strive to offer an excellent customer experience and your endorsement reaffirms that we're on the right path. We hope to welcome you again soon and provide even more delightful experiences. Your feedback helps us to improve, so feel free to share more of your thoughts in the future. Regards, Jitendra Ahire Front Office Manager

The Fern Residency, Satara Maharashtra has replied on Fri May 16 19:44:46 IST 2025

Dear Suresh ji, We're absolutely delighted to hear about your wonderful experience and that our services exceeded your expectations. Our staff, strives hard to make our guests feel at home by providing exceptional service. We're glad they achieved just that for you. It's also great to hear you found the food to be outstanding and the room to be comfortable. We strive to maintain high standards to make guests' stays as pleasant as possible. We're pleased that our spacious rooms and breakfast options met your needs as well. We hope you had a memorable stay and look forward to welcoming you back in the future. Regards, Jitendra Ahire Front Office Manager

The Fern Residency, Satara Maharashtra has replied on Fri May 16 19:44:59 IST 2025

Dear Sameer ji, We're thrilled to hear you enjoyed your stay and that our staff made a positive impact on your experience. It's fantastic to learn that you would consider returning in the future. We appreciate your constructive feedback regarding the absence of facial tissues in the bathrooms. We consider all suggestions seriously and constantly strive to enhance our guest experience, so your input is valuable in helping us understand where we can make improvements. Rest assured that your suggestion will be forwarded to the appropriate team for consideration. We look forward to welcoming you again on your next visit. Regards, Jitendra Ahire Front Office Manager

The Fern Residency, Satara Maharashtra has replied on Fri May 16 23:55:47 IST 2025

Dear Sandip ji, We are thrilled to read your positive feedback about our hotel. Your satisfaction, as a regular visitor, is a fantastic testament to our continuous efforts to improve our services. It's exhilarating to know that our room service, breakfast, and food have been standing out in your experiences. We aim to exceed the expectations of our guests, and your input is invaluable in this effort. Your continued patronage is the highest form of appreciation for us, and we look forward to your next visit. Let us know if there's anything we can do to make your future stays even more enjoyable. Have a wonderful day! Regards, Jitendra Ahire Front Office Manager

The Fern Residency, Satara Maharashtra has replied on Fri May 16 23:55:55 IST 2025

Dear Seema ma'am, We're glad to know you appreciated our convenient location on the highway and the quality of our food and services. Your feedback about the swift room change service is highly encouraging. However, we regret to hear about the inconvenience you faced in the bathroom of your first room. We want to reassure you that we'll perform a comprehensive check on the room to ensure such issues do not happen again. We're always striving to provide our guests with an impeccable stay experience. Looking forward to serving you again in the future. Your feedback is indeed valuable to us. Regards, Jitendra Ahire Front Office Manager

The Fern Residency, Satara Maharashtra has replied on Sat May 17 16:16:14 IST 2025

Dear Mangesh ji, We're truly sorry to hear about the experience you had on your last visit, especially regarding our food service. It's disappointing to hear that the ala carte system didn't meet your expectations and caused unnecessary delays in serving. We understand the change from the buffet to ala carte might have caused some confusion, and we regret any inconvenience you've experienced. We want to ensure you this is not typical at Fern. Your comments are invaluable in helping us improve. We hope to get another chance to provide a better experience next time. Regards, Jitendra Ahire Front Office Manager

The Fern Residency, Satara Maharashtra has replied on Sat May 17 16:16:26 IST 2025

Dear Guest , We appreciate your feedback and suggestions concerning our food service and bar hours. Ensuring the complete satisfaction of our guests is our highest priority and your comments are invaluable for this purpose. We acknowledge there may be room for improvement in our food service and we're working hard to make sure our guests have an exceptional dining experience each time. Regarding your comment about extending bar hours, we aim to offer an environment that suits all our guests. We understand some guests might prefer a late-night drink, but various factors need consideration. Despite this, we'll look into the possibility of adjusting the bar operating timings without causing any inconvenience. Your input aids us in providing a better experience for all our present and future guests. We look forward to serving you again and hope you will see improvements on your next visit! Regards, Jitendra Ahire Front Office Manager