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You are booking hotel for more than 30 days

Review Of HOTEL CROWN PALACE

Adajan Gam, Surat | 10.5 km drive to Surat International Airport

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    User Rating & Reviews

    • everyone
    • business
    3.1
    Good

    48 Ratings, 15 Reviews

    excellent
    19%
    very good
    23%
    average
    19%
    poor
    27%
    bad
    13%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 4
    • 1
    • 1
    • 1
    • 1
    • 5
    • 3
    • 4
    • 3
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    We are using generative AI to show you summarised user review

    Review Summary

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    The property features a decent location and cooperative staff, with some guests appreciating the ambiance and cleanliness. However, maintenance is lacking, with issues like unclean rooms, mosquito presence, and no basic amenities like towels or water being reported. The service quality is hit or miss, with many guests experiencing delays or unacceptable behavior from staff. While there are a few positive reviews noting good experiences, overall, many guests found it lacking in essential facilities and services.

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