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Review Of Hotel Highland Residency0123401234

Thane West, Thane | 6 km drive to Tikuji Ni Wadi Gate, Sanjay Gandhi National Park | 19.6 km drive to T2 - Chhatrapati Shivaji Airport

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    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    2.8
    Average

    173 Ratings, 80 Reviews

    excellent
    17%
    very good
    18%
    average
    21%
    poor
    14%
    bad
    30%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 1
    • 4
    • 3
    • 4
    • 3
    • 4
    • 1
    • 1
    • 1

    Rating Categories

    • Location3.4
    • Cleanliness2.9
    • Room2.8
    • Value For Money2.9
    • Facilities1.3
    • Child Friendliness3.1
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    Reviews Summary

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    The property boasts a great location near Thane railway station and local markets, making it convenient for travelers. Some guests appreciated the friendly staff and quick check-in process. However, numerous reviews highlight significant issues such as poor cleanliness, malfunctioning facilities, and unpleasant odors. Many expressed dissatisfaction with hygiene standards, including reused bed linens and the presence of cockroaches. Overall, while there are positive aspects, the negatives seem to overshadow the experience for many guests.

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