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You are booking hotel for more than 30 days

Luxury Hotel Opposite Pavilion Kuala Lumpur

Review Of Pullman Kuala Lumpur City Centre Hotel & Residences0123401234

Kuala Lumpur City Centre - KLCC, Kuala Lumpur | 2 minutes walk to Pavilion Kuala Lumpur | 16.7 km drive to Subang Airport (SZB-Sultan Abdul Aziz Shah)

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    User Rating & Reviews

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    4.1
    Very Good

    1055 Ratings

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 4
    • 5
    • 4
    • 2
    • 5
    • 5
    • 3
    • 3

    Rating Categories

    • Hospitality4.3
    • Facilities3.9
    • Food4.0
    • Room4.4
    • Cleanliness4.3
    • Value For Money3.4
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    Reviews Summary

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    This property boasts a stellar location, connecting you to attractions like the Pavilion Mall and Petronas Tower. Guests rave about the spacious, clean rooms and attentive staff, plus the delicious breakfast spread. Family-friendly amenities like a pool and gaming area add to the experience. While some noted that vegetarian breakfast options were limited, overall experiences highlight its comfort and great value for money. The ambiance and hospitality make it a recommended choice for both tourists and families.

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    5.0

    Excellent Stay

    gowthami m.couple

    Good location in bukit bintang .. hotel is good .. very good spread of breakfast.. amenities and room service is good

    Travel Month: Aug 2025

    Room: Prestige Room, 1 King Bed

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    3.0

    Average Stay

    shakti g.couple

    While the stay was pleasant and the hotel is in a great location, the breakfast options were disappointing, especially for vegetarians. During my four-night stay, I experienced the same limited options every day, with no variety at all. The so-called channa masala, yellow dal, and vegetable curry lacked the flavor expected from Indian cuisine— they were bland and unappetizing. The chapati was decent, but the naan, made from refined flour (maida), was inedible. Additionally, the idli and vada were passable, but pairing them with yellow moong dal felt off. To top it off, there was only one chutney that didn't resemble any chutney I've tasted. I would recommend skipping breakfast if you choose to stay here. If you are vegetarian and expecting good Indian food options then skip this hotel! If planning to skip breakfast or lack of variety in bf is not a problem and want a hotel walking distance from bukit Bintang, KLCC, KLCC aquaria then it’s a great choice!

    Travel Month: Jul 2025 (4-Night Stay)

    Room: DELUXE ROOM, 1 King Size Bed

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    3.0

    Good location but could get much better

    pulkit s.couple

    The location is really great but the breakfast buffet quality could have been much better. Lighting inside rooms could be improved. It felt a bit dark inside the room.

    Travel Month: Jun 2025 (3-Night Stay)

    Room: One-Bedroom Deluxe Apartment

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    2.0

    very bad experience not recommended at all

    jasmine k.family with 2 kids

    Rooms ac not working breakfast had all lunch maincource items beedsheets torn n stained very bad experience in all

    Travel Month: Jun 2025

    Room: DELUXE ROOM, 1 King Size Bed

    4.0

    Family Trip to Kulalampur

    imran k.family with 3 kids

    Good hotel, located opposite to pavilion mall in the heart of City centre, near to many city centre attractions. Rooms are new & well maintained. Bathrooms are good with bath tubs. Breakfast is well spread with multiple options (veg & non veg both). Was pleasantly surprised to see Choole Bhature on one of the days. The Check in was smooth , thanks to Ms Mia, (I may not remember the lady’s name perfectly). Got help at concierge via Mr Afiq. All & all a good stay

    Travel Month: May 2025

    Room: DELUXE ROOM, 1 King Size Bed

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    4.0

    Good Stay

    sanjay p.loyalty-icon

    My experience with the hotel was great and especially the breakfast was very good. My only grouse was that drinking water kept in the room is too less and one had to remember to get water every day. In a humid city like kl there should be more water kept. Maybe the bottles can be bigger.

    Travel Month: Nov 2024 (3-Night Stay)

    Room: DELUXE ROOM, 2 Single Size Beds

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    5.0

    Excellent Stay

    rupesh m.loyalty-iconfamily

    Nice stay for 3days hotel staff very cooperative breakfast was very good rooms was nicely maintained overall 👍👍

    Travel Month: Oct 2024

    Room: DELUXE ROOM, 2 Single Size Beds

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    4.0

    Good Stay

    gautham r.loyalty-iconcouple

    Rooms were clean and fragrant that gave a feel of luxury. Staff were very polite and helpful with the services. But i had faced an issue in the bathroom since the water was not draining post shower. And it was not something that could fix immediately since the floor elevation towards the drain was not correct. The property looks bit old and probably needs a renovation. Overall my stay here for two nights was good.

    Travel Month: Oct 2024

    Room: DELUXE ROOM, 1 King Size Bed

    1.0

    Worst hygiene

    syed m.loyalty-iconcouple

    Worst hygiene no proper amenities, old property not recommended westin was way better than pullman

    Travel Month: Aug 2024

    Room: 1 BEDROOM APARTMENT, 1 King Size Bed

    5.0

    Excellent Stay

    husaini s.family

    Our stay was very comfortable and we enjoyed our stay at the Pullman. the room was very spacious and clean and breakfast option was also very delightful. the staffs were attentive and responsive just that on check in they told us that they shall offer us a welcome drink but that didn't came up, but apart from that there was no hiccups or backlash for our stay. We loved it ❤️

    Travel Month: Aug 2024 (4-Night Stay)

    Room: 1 BEDROOM APARTMENT, 1 King Size Bed

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    3.0

    So-so

    sabreena i.loyalty-iconfamily

    The breakfast choices are severally limited. It’s not the breakfast buffet, the location is very convenient and hygiene is great. Despite booking through mmt, i had to pay 400 ringgit as a security deposit. Which is hidden in one corner of their t&c’s.

    Travel Month: Jun 2024 (5-Night Stay)

    Room: 1 BEDROOM APARTMENT, 1 King Size Bed

    4.0

    Good Stay

    geetesh s.loyalty-iconfamily

    We stayed for 3 nights, overall it was very good, rooms were clean and even the breakfast spread was really good.

    Travel Month: Jan 2024 (3-Night Stay)

    Room: DELUXE ROOM, 1 King Size Bed

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    2.0

    Surprise deposit and delayed check in

    hasib z.couple

    We were asked to pay deposit of rm 300 which we were not informed before hand, and we had to deal with a rude counter person initially who was literally yelling, we had traveled and we were tired and wanted to rest however we were told to wait one hour before we could check in. However everything else was good the staff later on in the evening was very polite and actually apologized for the checkin incident. However, if i would have known that we would have to deal with such rude staff i would have definitely gone for other hotels

    Travel Month: Oct 2023

    Room: Premium Room, 1 King Bed (Grand)

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    5.0

    Dear team

    ankit g.couple

    The hospitality was amazing with an amazing property. The food has been amazing would like to recommend people for this property.

    Travel Month: Jul 2023

    Room: EXECUTIVE CLUB ROOM, Club Lounge Access, 1 King Size Bed

    2.0

    Clausterphobic

    nikhil b.loyalty-iconfamily

    Room size very small. Very old interior and very old rooms. Feels really low in d room. Very depressing atmosphere in d rooms.

    Travel Month: Jul 2023 (3-Night Stay)

    Room: 1 BEDROOM APARTMENT, 1 King Size Bed

    5.0

    Great place to stay

    snehasis s.loyalty-icon

    Rooms were clean and was a comfortable stay for a couple of days.

    Travel Month: Aug 2022

    Room: 1 BEDROOM APARTMENT, 1 King Size Bed

    4.0

    City centre

    michael p.loyalty-iconbusiness

    It's a big and nice room with dining hall

    Travel Month: Jul 2022

    Room: 1 BEDROOM APARTMENT, 1 King Size Bed

    3.0

    Poor breakfast arrangement

    sandeep g.loyalty-iconbusiness

    Breakfast arrangement is sooo poor, restaurant staff is very rude, item once finished takes long time to refill. Long que everyday at live egg station, management don’t even bother to put more staff at egg station,

    Travel Month: Jun 2022 (3-Night Stay)

    Room: 1 BEDROOM APARTMENT, 1 King Size Bed

    5.0

    Excellent stay overall

    sarveshwar g.family

    Staffs were very friendly and rooms were clean. It was a complete smooth stay. Its just that its hard to nice veg food in bufffet other-than that everything was cool.

    Travel Month: Jun 2022

    Room: DELUXE ROOM, 1 King Size Bed

    4.0

    Good Hotel in reasonable price

    subhajit m.business

    It's connected to pavilion and the location and stuff s were so good.

    Travel Month: Dec 2019 (5-Night Stay)

    Room: PREMIUM DELUXE ROOM, 1 King Size Bed

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