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Ibis Kuala Lumpur City Centre

01234
Ibis Kuala Lumpur City Centre
Room
hotel image

About Property

Strategically located in the heart of Kuala Lumpur, ibis Kuala Lumpur City Centre is only a 5-minute walk from Petronas Twin Towers, KLCC Park and major shopping malls, including Suria KLCC. More

  • Property HighlightsProperty Highlights
  • Activities & Nearby AttractionsActivities & Nearby Attractions

Amenities

Ibis Kuala Lumpur City Centre

Strategically located in the heart of Kuala Lumpur, ibis Kuala Lumpur City Centre is only a 5-minute walk from Petronas Twin Towers, KLCC Park and major shopping malls, including Suria KLCC.

Property Highlights

Rejuvenate at the spa, take a dip in the swimming pool or sweat it out at the fitness centre. Unwind with a massage or enjoy a game of golf at the dedicated golf course.Business guests can make use of the 6 fully-equipped meeting rooms. The property is wheelchair accessible. The hotel offers daily housekeeping, concierge service, laundry service, luggage storage facility, and 24-hour check-in and 24-hour front desk.Need to withdraw cash? Head to the nearest ATM just 350 m from the property. A separate smoking area is available.

Established in 2018, this property consists of an array of 684 well-equipped rooms spread across 33 floors.

The property has an on-site restaurant offering an array of international and Malaysian delicacies. 24-hour room service is available along with a choice of Continental, Asian, American and Halal food for breakfast.

The hotel offers shuttle service, airport transfer and free parking.

Activities & Nearby Attractions

  • Rejuvenate at the spa, take a dip in the swimming pool or sweat it out at the fitness centre.
  • Unwind with a massage or enjoy a game of golf at the dedicated golf course.
  • The hotel is 830 m from KLCC Park and 380 m from Kun Yam Thong Temple.
  • Popular among tourists, Petronas Twin Towers and Aquaria KLCC are within 1 km of the property. 
  • Have a fun-filled day at Jalan Alor ( 2 km) or Pavilion Kuala Lumpur ( 1.5 km).
  • Shop at Pavilion Kuala Lumpur and Berjaya Times Square, both within 2.5 km from the hotel.
  • Shop for your loved ones at Central Market (2.8 km) or Ampang Park Shopping Centre (380 m).

How to Reach the Property

  • 5 min walk to Petronas Twin Tower Malaysia's iconic tower
  • 10 min walk to Suria KLCC Shopping Mall
  • 10 min walk to Saloma Link Bridge
  • The property is 18.4 km from Sultan Abdul Aziz Shah Airport (SZB) and 46.8 km from Kuala Lumpur International Airport (KUL).
  • LRT Train Station, Ampang Road is 8 min walk from the hotel and provides easy connectivity to city attractions.
  • Travellers liked this property because of its good location.

Standard Room 1 Queen bed

Fits 2 Adults

  • Book with Zero Payment
    Book with Zero Payment
  • 10% discount for F&B beverage at our Sky Lounge,
    10% discount for F&B beverage at our Sky Lounge,
  • 10% discount for all massage treatment at our The Asia Spa,
    10% discount for all massage treatment at our The Asia Spa,
  • Cancellation Icon
    Free Cancellation till 24 hrs before check in
    100% Refund
    Non Refundable
    NOW
    Pay 1
    23 Nov
    28 Nov10:59 PM
    29 Nov10:59 AM
    Check-in

AED 232Per Night:

AED 216
+ AED 36 taxes & fees
Per Night for 2 AdultsAED 232
Deal Code   BIGDEAL- AED 16
Total (Taxes Extra)AED 216
4.1
Very Good(1142 RATINGS)
Kuala Lumpur City Centre - KLCC

Kuala Lumpur City Centre - KLCC

1.7 km drive to Petronas Twin Towers

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Check-in: 3 PM | Check-out: 12 PM

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6 Room Types

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Standard Room 1 Queen bed

  • 215 sq.ft (20 sq.mt)215 sq.ft (20 sq.mt)
  • City ViewCity View
  • 1 Queen bed(s)1 Queen bed(s)
  • Bathrooms - 1Bathrooms - 1
  • 1 Bathroom1 Bathroom
  • Mineral Water
  • Air Conditioning
  • Iron/Ironing Board
  • Electric Kettle
  • Interconnected Room
  • Daily Housekeeping

More Details

Room With Free Cancellation
  • Book with Zero Payment
    Book with Zero Payment  
  • 10% discount for F&B beverage at our Sky Lounge,
    10% discount for F&B beverage at our Sky Lounge,  
  • 10% discount for all massage treatment at our The Asia Spa,
    10% discount for all massage treatment at our The Asia Spa,  
  • 10% discount for our Malaysian Delights Buffet for Lunch or Dinner
    10% discount for our Malaysian Delights Buffet for Lunch or Dinner  
  • Flexible rate
    Flexible rate  
  • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    23 Nov
    28 Nov10:59 PM
    29 Nov10:59 AM
    Check-in

More Details

AED 232

AED 216

+AED 36 taxes & fees Per Night

Login Now and get this for AED214 or less

Room With Free Cancellation | Breakfast only
  • Book with Zero Payment
    Book with Zero Payment  
  • 10% discount for F&B beverage at our Sky Lounge,
    10% discount for F&B beverage at our Sky Lounge,  
  • 10% discount for all massage treatment at our The Asia Spa,
    10% discount for all massage treatment at our The Asia Spa,  
  • 10% discount for our Malaysian Delights Buffet for Lunch or Dinner
    10% discount for our Malaysian Delights Buffet for Lunch or Dinner  
  • FLEXIBLE RATE - BED AND BREAKFAST
    FLEXIBLE RATE - BED AND BREAKFAST  
  • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    23 Nov
    28 Nov10:59 PM
    29 Nov10:59 AM
    Check-in

More Details

AED 295

AED 274

+AED 46 taxes & fees Per Night

Login Now and get this for AED272 or less

Standard Room 2 Single beds

  • 215 sq.ft (20 sq.mt)215 sq.ft (20 sq.mt)
  • City ViewCity View
  • 2 Twin bed(s)2 Twin bed(s)
  • Bathrooms - 1Bathrooms - 1
  • 1 Bathroom1 Bathroom
  • Mineral Water
  • Air Conditioning
  • Housekeeping
  • Iron/Ironing Board
  • Electric Kettle
  • Interconnected Room

More Details

Room With Free Cancellation
  • Book with Zero Payment
    Book with Zero Payment  
  • 10% discount for F&B beverage at our Sky Lounge,
    10% discount for F&B beverage at our Sky Lounge,  
  • 10% discount for all massage treatment at our The Asia Spa,
    10% discount for all massage treatment at our The Asia Spa,  
  • 10% discount for our Malaysian Delights Buffet for Lunch or Dinner
    10% discount for our Malaysian Delights Buffet for Lunch or Dinner  
  • Flexible rate
    Flexible rate  
  • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    23 Nov
    28 Nov10:59 PM
    29 Nov10:59 AM
    Check-in

More Details

AED 232

AED 216

+AED 36 taxes & fees Per Night

Login Now and get this for AED214 or less

Room With Free Cancellation | Breakfast only
  • Book with Zero Payment
    Book with Zero Payment  
  • 10% discount for F&B beverage at our Sky Lounge,
    10% discount for F&B beverage at our Sky Lounge,  
  • 10% discount for all massage treatment at our The Asia Spa,
    10% discount for all massage treatment at our The Asia Spa,  
  • 10% discount for our Malaysian Delights Buffet for Lunch or Dinner
    10% discount for our Malaysian Delights Buffet for Lunch or Dinner  
  • FLEXIBLE RATE - BED AND BREAKFAST
    FLEXIBLE RATE - BED AND BREAKFAST  
  • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    23 Nov
    28 Nov10:59 PM
    29 Nov10:59 AM
    Check-in

More Details

AED 295

AED 274

+AED 46 taxes & fees Per Night

Login Now and get this for AED272 or less

Standard Room with 1 Queen bed, High Floor

  • 215 sq.ft (20 sq.mt)215 sq.ft (20 sq.mt)
  • City ViewCity View
  • 1 Queen bed(s)1 Queen bed(s)
  • Bathrooms - 1Bathrooms - 1
  • 1 Bathroom1 Bathroom
  • Mineral Water
  • Air Conditioning
  • Iron/Ironing Board
  • Wi-Fi
  • Electric Kettle
  • Interconnected Room

More Details

Room With Free Cancellation
  • Book with Zero Payment
    Book with Zero Payment  
  • 10% discount for F&B beverage at our Sky Lounge,
    10% discount for F&B beverage at our Sky Lounge,  
  • 10% discount for all massage treatment at our The Asia Spa,
    10% discount for all massage treatment at our The Asia Spa,  
  • 10% discount for our Malaysian Delights Buffet for Lunch or Dinner
    10% discount for our Malaysian Delights Buffet for Lunch or Dinner  
  • Flexible rate
    Flexible rate  
  • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    23 Nov
    28 Nov10:59 PM
    29 Nov10:59 AM
    Check-in

More Details

AED 277

AED 257

+AED 44 taxes & fees Per Night

Login Now and get this for AED255 or less

Room With Free Cancellation | Breakfast only
  • Book with Zero Payment
    Book with Zero Payment  
  • 10% discount for F&B beverage at our Sky Lounge,
    10% discount for F&B beverage at our Sky Lounge,  
  • 10% discount for all massage treatment at our The Asia Spa,
    10% discount for all massage treatment at our The Asia Spa,  
  • 10% discount for our Malaysian Delights Buffet for Lunch or Dinner
    10% discount for our Malaysian Delights Buffet for Lunch or Dinner  
  • FLEXIBLE RATE - BED AND BREAKFAST
    FLEXIBLE RATE - BED AND BREAKFAST  
  • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    23 Nov
    28 Nov10:59 PM
    29 Nov10:59 AM
    Check-in

More Details

AED 340

AED 316

+AED 53 taxes & fees Per Night

Login Now and get this for AED313 or less

Standard Room with 2 Single beds, High Floor

  • 215 sq.ft (20 sq.mt)215 sq.ft (20 sq.mt)
  • City ViewCity View
  • 2 Twin bed(s)2 Twin bed(s)
  • Bathrooms - 1Bathrooms - 1
  • 1 Bathroom1 Bathroom
  • Mineral Water
  • Air Conditioning
  • Iron/Ironing Board
  • Wi-Fi
  • Electric Kettle
  • Interconnected Room

More Details

Room With Free Cancellation
  • Book with Zero Payment
    Book with Zero Payment  
  • 10% discount for F&B beverage at our Sky Lounge,
    10% discount for F&B beverage at our Sky Lounge,  
  • 10% discount for all massage treatment at our The Asia Spa,
    10% discount for all massage treatment at our The Asia Spa,  
  • 10% discount for our Malaysian Delights Buffet for Lunch or Dinner
    10% discount for our Malaysian Delights Buffet for Lunch or Dinner  
  • Flexible rate
    Flexible rate  
  • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    23 Nov
    28 Nov10:59 PM
    29 Nov10:59 AM
    Check-in

More Details

AED 277

AED 257

+AED 44 taxes & fees Per Night

Login Now and get this for AED255 or less

Room With Free Cancellation | Breakfast only
  • Book with Zero Payment
    Book with Zero Payment  
  • 10% discount for F&B beverage at our Sky Lounge,
    10% discount for F&B beverage at our Sky Lounge,  
  • 10% discount for all massage treatment at our The Asia Spa,
    10% discount for all massage treatment at our The Asia Spa,  
  • 10% discount for our Malaysian Delights Buffet for Lunch or Dinner
    10% discount for our Malaysian Delights Buffet for Lunch or Dinner  
  • FLEXIBLE RATE - BED AND BREAKFAST
    FLEXIBLE RATE - BED AND BREAKFAST  
  • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    23 Nov
    28 Nov10:59 PM
    29 Nov10:59 AM
    Check-in

More Details

AED 340

AED 316

+AED 53 taxes & fees Per Night

Login Now and get this for AED313 or less

Deluxe Room with 2 Single beds

  • 323 sq.ft (30 sq.mt)323 sq.ft (30 sq.mt)
  • City ViewCity View
  • Bedroom 1 - 2 Twin bed(s) and 1 Futon bed(s)Bedroom 1 - 2 Twin bed(s) and 1 Futon bed(s)
  • Bathrooms - 1Bathrooms - 1
  • 1 Bathroom1 Bathroom
  • Mineral Water
  • Air Conditioning
  • Housekeeping
  • Iron/Ironing Board
  • Electric Kettle
  • Interconnected Room

More Details

Room With Free Cancellation
  • Book with Zero Payment
    Book with Zero Payment  
  • 10% discount for F&B beverage at our Sky Lounge,
    10% discount for F&B beverage at our Sky Lounge,  
  • 10% discount for all massage treatment at our The Asia Spa,
    10% discount for all massage treatment at our The Asia Spa,  
  • 10% discount for our Malaysian Delights Buffet for Lunch or Dinner
    10% discount for our Malaysian Delights Buffet for Lunch or Dinner  
  • Flexible rate
    Flexible rate  
  • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    23 Nov
    28 Nov10:59 PM
    29 Nov10:59 AM
    Check-in

More Details

AED 322

AED 299

+AED 51 taxes & fees Per Night

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Room With Free Cancellation | Breakfast only
  • Book with Zero Payment
    Book with Zero Payment  
  • 10% discount for F&B beverage at our Sky Lounge,
    10% discount for F&B beverage at our Sky Lounge,  
  • 10% discount for all massage treatment at our The Asia Spa,
    10% discount for all massage treatment at our The Asia Spa,  
  • 10% discount for our Malaysian Delights Buffet for Lunch or Dinner
    10% discount for our Malaysian Delights Buffet for Lunch or Dinner  
  • FLEXIBLE RATE - BED AND BREAKFAST
    FLEXIBLE RATE - BED AND BREAKFAST  
  • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    23 Nov
    28 Nov10:59 PM
    29 Nov10:59 AM
    Check-in

More Details

AED 384

AED 356

+AED 60 taxes & fees Per Night

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Deluxe Room with 1 Queen bed

  • 323 sq.ft (30 sq.mt)323 sq.ft (30 sq.mt)
  • City ViewCity View
  • 1 Full bed(s) and 1 Futon bed(s)1 Full bed(s) and 1 Futon bed(s)
  • Bathrooms - 1Bathrooms - 1
  • 1 Bathroom1 Bathroom
  • Mineral Water
  • Air Conditioning
  • Housekeeping
  • Iron/Ironing Board
  • Electric Kettle
  • Bathroom

More Details

Room With Free Cancellation
  • Book with Zero Payment
    Book with Zero Payment  
  • 10% discount for F&B beverage at our Sky Lounge,
    10% discount for F&B beverage at our Sky Lounge,  
  • 10% discount for all massage treatment at our The Asia Spa,
    10% discount for all massage treatment at our The Asia Spa,  
  • 10% discount for our Malaysian Delights Buffet for Lunch or Dinner
    10% discount for our Malaysian Delights Buffet for Lunch or Dinner  
  • Flexible rate
    Flexible rate  
  • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    23 Nov
    28 Nov10:59 PM
    29 Nov10:59 AM
    Check-in

More Details

AED 322

AED 299

+AED 51 taxes & fees Per Night

Login Now and get this for AED296 or less

Room With Free Cancellation | Breakfast only
  • Book with Zero Payment
    Book with Zero Payment  
  • 10% discount for F&B beverage at our Sky Lounge,
    10% discount for F&B beverage at our Sky Lounge,  
  • 10% discount for all massage treatment at our The Asia Spa,
    10% discount for all massage treatment at our The Asia Spa,  
  • 10% discount for our Malaysian Delights Buffet for Lunch or Dinner
    10% discount for our Malaysian Delights Buffet for Lunch or Dinner  
  • FLEXIBLE RATE - BED AND BREAKFAST
    FLEXIBLE RATE - BED AND BREAKFAST  
  • Free Cancellation till 24 hrs before check in
    Free Cancellation till 24 hrs before check in

    Cancellation Policy

    • Book with Zero Payment

    100% Refund
    Non Refundable
    NOW
    Pay 1
    23 Nov
    28 Nov10:59 PM
    29 Nov10:59 AM
    Check-in

More Details

AED 384

AED 356

+AED 60 taxes & fees Per Night

Login Now and get this for AED353 or less

Ibis Kuala Lumpur City Centre Location

location iconLocation rated 4.4 by guests

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Mandatory Charges

Ibis Kuala Lumpur City Centre Photos by Guests

  • +141 Guest Photos

User Rating & Reviews

  • everyone
  • group
  • couple
  • solo
  • business
  • family
4.1
Very Good

1142 Ratings

Last 10 Customer Ratings (Latest First)

  • 5
  • 3
  • 3
  • 5
  • 5
  • 5
  • 5
  • 5
  • 4
  • 4

Rating Categories

  • Hospitality4.3
  • Facilities4.1
  • Food3.4
  • Cleanliness4.3
  • Value For Money4.1
  • Child Friendliness3.3
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Review Summary

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The property is centrally located near the Petronas Towers, making it convenient for sightseeing. Guests appreciated the well-maintained rooms and good service from the staff. The rooftop swimming pool offers a nice city view. Some guests found the room size small and the breakfast options limited for vegetarians. Overall, it's a decent choice for a stay in Kuala Lumpur with a pleasant experience and good value for money.

5.0

Excellent Stay

riya d.

The property’s location was amazing, very close to many tourist spots. The room room service was excellent and food was amazing with a variety of cuisines! Thank you very much!

Travel Month: Oct 2025 (3-Night Stay)

Room: Standard Room 2 Single beds

3.0

Average Stay

kamal s.

When I booked Ibis I was hoping for atleast a 4 star experience but unfortunately I didn’t feel that at all, the room was small, the bath room as really small as a result. There was no proper cupboard to keep our clothes. The hotel stay specially the receptionist didn’t feel welcoming or were slightly hesitant about our water bottle requests. And just the overall vibe didnt match

Travel Month: Oct 2025 (3-Night Stay)

Room: Standard Room 1 Queen bed

5.0

Excellent hotel

aftab m.solo

Excellent hotel for stay under best amenities and price .Hotel staff to good and helpful and caring wherever required

Travel Month: Sep 2025

Room: Standard Room 1 Queen bed

  • user photos
5.0

Excellent Stay

venkat r.family

We had a very pleasant stay. very professional team and convenient location. Very clean room, good service and facilities.

Travel Month: Sep 2025 (5-Night Stay)

Room: Standard Room with 2 single bed (Without Window)

5.0

excellent

maruthai r.solo

The place is clean and hygienic. I highly recommend IBIS Kuala Lumpur City Centre. It's walkable to Petronas, which is very helpful.

Travel Month: Sep 2025

Room: Standard Room 1 Queen bed

4.0

good hotel in prime location

divya n.couple

This property is good and has nice ambience and facilities. The property is located in prime location with multiple cafes and restaurants just across the road , including 1 indian restaurant. We reached the hotel around 3-4 hours early, the staff manager wanted us to pay just for early checkin which was unacceptable. We tried to bargain, but she was adamant.

Travel Month: Aug 2025

Room: Standard Room 1 Queen bed

1.0

WORST PLACE TO STAY IN KUALA LUMPUR

lapynshngaindame k.couple

This is wrost place to stay on Kuala Lumpur city Center. The staffs were very aggressive and lack basic Customer service . You have to stand in a long queue to check in - as if your in a bus stand . There is only one person handling your booking and check in. They simply say others are on a break - even during peak hrs . After getting your room key - who have to check yourself in with all your luggage. The breakfast staff were very rude and literally chase you out 10 mins before the closing time . You ask for just a cup of tea - they say not available. The food tasted horrible and they won’t refill the buffet even after you request them. The rooms very small and lack basic toiletries . The staffs had no smile and were not customer friendly. The lobby had rubbish everywhere - no won’t bother to clean. Even if you ask them basic questions like distance to airport and cab booking . They won’t respond politely. The entrance to your room is like finding a maze and confusing. The swimming pool is small and had no staffs. The guard chase guest away from smoking outside the hotel parking lot. The value for money is totally horrible .

Travel Month: Aug 2025 (3-Night Stay)

Room: Standard Room 1 Queen bed

4.0

good

family

love it ..

Travel Month: Jul 2025 (3-Night Stay)

Room: Standard Room with 2 Single beds, High Floor

  • user photos
  • user photos
  • user photos
2.0

Extra charges

sai k.business

Charged extra for late checkout and there was no information on charges for late checkout. no information

Travel Month: Jul 2025

Room: Standard Room 2 Single beds

5.0

Excellent Stay

aakash s.

The stay, people and food were great. The staff was super helpful too

Travel Month: Jul 2025

Room: Standard Room 1 Queen bed

4.0

Good Stay

surinder k.

Stay was comfortable, Rooms were good but no room service, No glasses in room except two mugs. Only two small water bottles for two members.

Travel Month: Jun 2025 (3-Night Stay)

Room: Standard Room 2 Single beds

2.0

Worst Staff

arpit j.couple

Rooms are good but the staff is very rude specially the one who called herself the Manager. Disgusting experience with regards to staff. At reception when you ask for water they clearly say we don't have water here. The staff of a famous Hotel Chain not even provide you water at reception. Pathetic Hotel room is good, location is quite good as the hotel is at near one of the main attractions of kuala lumpur which is Twin Tower. But the as far as the staff is concerned, terrible staff behaviour and very rood behaviour

Travel Month: Jun 2025

Room: Standard Room 1 Queen bed

  • user photos
  • user photos
  • user photos
3.0

Great location, decent price, fair rooms, food not suitable for vegetarian

shatrughan s.family

Great location, decent price, fair rooms. Vegetarian food options were pathetic in preparation, taste and highly limited in choice.

Travel Month: Jun 2025

Room: Standard Room with 1 double bed (Without Window)

  • user photos
  • user photos
  • user photos
  • user photos
3.0

Average Stay

shatrughan s.

Great location, decent price, fair rooms. Vegetarian food options were pathetic in preparation, taste and highly limited in choice.

Travel Month: Jun 2025

Room: Standard Room 2 Single beds

4.0

Good Stay

surya r.

Loved the stay. Location was amazing. Great view. Couldn't see Petronas but it had a lovely view. Decent size room and easy to check in. Had a great experience.

Travel Month: Jun 2025 (3-Night Stay)

Room: Standard Room with 1 Queen bed, High Floor

5.0

good location

sunita s.family with 2 kids

The service was excellent. Very comfortable stay. Location is very nice. Restaurant are near by. Pleasant stay

Travel Month: Jun 2025 (3-Night Stay)

Room: Standard Room 2 Single beds

2.0

Poor Stay

gautam k.family with 2 kids

The hotel itself was good, but the customer service needs significant improvement. The room was poorly lit, and reaching the reception by phone was a frustrating experience — no one answered despite repeated attempts. Requesting room service was also a challenge, requiring multiple follow-ups. If you're paying for breakfast separately, be prepared for confusion, as the rates differ for walk-ins versus pre-bookings, and the process isn’t clearly communicated. Drinking water provided in the room was insufficient, and even basic amenities had to be requested multiple times. Overall, while the stay was comfortable, the service experience left much to be desired. Location wise it's close to Petronas towers ..

Travel Month: Jun 2025

Room: Deluxe Room with 2 Single beds

  • user photos
  • user photos
2.0

Bad Customer Service

gautam k.family with 2 kids

The hotel itself was good, but the customer service needs significant improvement. The room was poorly lit, and reaching the reception by phone was a frustrating experience — no one answered despite repeated attempts. Requesting room service was also a challenge, requiring multiple follow-ups. If you're paying for breakfast separately, be prepared for confusion, as the rates differ for walk-ins versus pre-bookings, and the process isn’t clearly communicated. Drinking water provided in the room was insufficient, and even basic amenities had to be requested multiple times. Overall, while the stay was comfortable, the service experience left much to be desired.

Travel Month: Jun 2025

Room: Deluxe Room with 2 Single beds

5.0

best stay at ibis

sakshi s.solo

The best hotel with best staff and breakfast near to twin tower and has the best environment even has restaurant in front of its gate.

Travel Month: Jun 2025 (4-Night Stay)

Room: Standard Room 1 Queen bed

  • user photos
  • user photos
  • user photos
5.0

Excellent Stay

bhavin k.family with 1 kid

Ok

Travel Month: Jun 2025 (5-Night Stay)

Room: Standard Room 1 Queen bed

Hotels in Kuala Lumpur of Same Star Category

Golden Triangle

Kampung Berembang

WOLO Kuala Lumpur

0 1 2 3 0 1 2 3 4

AED 266

Per Night

Bukit Bintang

Kuala Lumpur City Centre - KLCC

Kuala Lumpur City Centre - KLCC

Pudu

Le Quadri Hotel

0 1 2 3 0 1 2 3 4

AED 163

Per Night

Taman Connaught

TAMU Hotel & Suites

0 1 2 3 0 1 2 3 4

AED 214

Per Night

Kampung Baru

Bukit Damansara

Near Sentral Railway Station

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The Pearl Kuala Lumpur

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Eaton Residence KLCC

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Kuala Lumpur City Centre - KLCC

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Brickfields Little India

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Four Star Hotels in Kuala Lumpur

Brickfields Little India

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Budget Hotels in Kuala Lumpur

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AED 25

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More about Ibis Kuala Lumpur City Centre

Check In 3 PM
Check Out 12 PM
Nearby Ibis Kuala Lumpur City Centre 1.7 km drive to Petronas Twin Towers
Ibis Kuala Lumpur City Centre Address 32, Jalan Yap Kwan Seng, Kampung Baru, 50450 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Types of Room 9
Price Starts from AED 216

Most Booked Hotels in Kuala Lumpur

My Hotel @ Sentral

0 1 0 1 2 3 4

AED 47

Per Night

KL Sentral

Palace Hotel

0 1 0 1 2 3 4

AED 66

Per Night

Kuala Lumpur City Centre - KLCC

Kuala Lumpur

Kuala Lumpur City Centre - KLCC

Arenaa Star Hotel

0 1 2 0 1 2 3 4

AED 67

Per Night

Kuala Lumpur City Centre - KLCC

Verdant Hill

0 1 2 3 0 1 2 3 4

AED 180

Per Night

Bukit Bintang

Kuala Lumpur City Centre - KLCC

Corus KLCC

0 1 2 3 0 1 2 3 4

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Per Night

Kuala Lumpur City Centre - KLCC

Kuala Lumpur City Centre - KLCC

Global Presence

More info About Ibis Kuala Lumpur City Centre

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