Very attentive service from staff
Travel Month: Feb 2025No transfer to and from Airport when booking with Expedia. Will likely book through another company next time.
Travel Month: Feb 2025Normally, it would be adults only for us, but we were last minute so I chose Barcelo instead of paying $10,000 usd for the adults only resort. This is a very good option for families. There were lots of activities. It is honestly Not a 5 star resort though. It is a 4 or 4.5 star resort at best depending on your tastes and past travel experiences. They do charge extra for the "Premium" experience. It is the way to go here, so book a premium room.
The highs include: The Premium Lounge. The curator, Sr. Victor is a treasure both as a person and for his delivery of service! Gloria at reception will be running this resort some day if they're smart enough to keep her! The food at the 3 specialty restaurants is as good or better than some of the legit 5 star resorts I've visited! The aptly-named, Margarita, serving drinks around the pool areas is a gem! Last but not least, the beds and pillows are outstanding!
The lows include: Paying extra for premium, as some of those "benefits" should be included in a base level. The rooms overall could use an upgrade and a resort this size needs more beach chairs. The raw bacon almost every morning, at both of the breakfast buffets, did not get me excited for the day ahead either.
Overall, Barceló is a pretty good resort with some truly excellent people delivering your experience. We had a good time!
Travel Month: Feb 2025Loved the beach access. Rooms were clean.
Air condition in our room was to cool and couldn’t get set the temp higher.
Didn’t like that we had to check out 3 hrs before leaving for the airport meaning no food or drinks.
Travel Month: Feb 2025This property is nice and is a sold 3 stars but with staff a little more attentive could be close to 5 stars
Travel Month: Feb 20254.0alana.family_with_children The property was beautiful and the beach and pool were lovely. We enjoyed that the resort was small The staff was nice but not quite as friendly as other resorts we have stayed at. The food was ok, we were disappointed at the lack of Mexican options and the drinks were very inconsistent. We did have a great time
Travel Month: Feb 2025We enjoyed the smaller size of the resort, the proximity to the ocean, the kind staff and the consistent weather!!
Travel Month: Feb 2025Their food menu is not the best, they need to include more regional, authentic, dishes!
Travel Month: Feb 2025Very clean, excellent staff, relatively quiet.
Travel Month: Feb 2025Very friendly staff.
Travel Month: Feb 2025The Barcelo is a lovely property located on an excellent beach in one of the in one of the friendliest areas of Mexico we have been to. The vibe of the resort is relaxing with music and activities but not a constant party which is what we were looking for. The food is fine and we really liked the Italian restaurant. There are also some great little restaurants/bars across the street if you want a change of scenery for dinner. We would definitely go back to the Barcelo and Huatulco.
Travel Month: Feb 2025I do wish the TV's were smart TV's, but that's all I could "complain" about. Everyone was very nice and accommodating, the food was amazing all around.
Travel Month: Feb 2025Barceló Huatulco is a lovely family mid-size resort with friendly staff, nice rooms, and pools. It was at full capacity but did not seem overcrowded. It's set on a 1/2 mile beautiful beach in a quiet and safe area. The Premium level is the way to go to get better alcohol and an ocean front room. The drawbacks to this property is it lacks a coffee shop and there are only 3 main restaurants besides the buffet. Guests have limited use of a la carte restaurants unless the are premium level.
Travel Month: Feb 2025We upgraded to a superior suite and it was as small as a normal super 8 motel room with only a table and 2 chairs to sit in. The food was terrible and the only lounge was by the front desk with no wheelchair access for me. The elevator mirrors had the same spit and smears on it for the ten days we were there and in front of the elevators on the main floor was a broken coffee maker that was also there the whole ten days. There is a sewage treatment facility near the property and when the wind blows the whole resort smells extremely bad. The staff was friendly.
I wouldn’t recommend this hotel to anyone and we will not stay here in the future.
Travel Month: Jan 2025Ocean very safe
Staff excellent
More shade needed on beach... all the chairs were reserved by 6:30 am
Travel Month: Jan 2025Beautiful beach, very nice resort, great staff, good food.
Travel Month: Jan 2025The staff is great always and smile and willing to serve, room needs more TLC, food and drinks very good, many activities, I have to mention that the reservation department they needs to provide more information to the client and front desk to prevent no having the right room and reminder payment
Travel Month: Jan 2025Around the area the smell of sewage
Travel Month: Jan 2025I had a fantastic stay. Everyone was super friendly.
Travel Month: Jan 2025It is a nice beach front hotel. We love our stay. Our little girl enjoyed the water pool and the activities.
Awesome!
Travel Month: Jan 2025
