Hotel was beautiful but service was terrible. Staff lied about food and drink service. Restaurant and bar closed early. Our order took too long to arrive and there was no other guest in the hotel. At check out felt like a criminal due to staff telling us we could not leave until room was inspected. Don’t waste your money on this over priced hotel.
Travel Month: Jan 2025I chose this property because of its proximity to the nearby Pyramid and market. The hotel itself was a little rundown:
1. The shelving in the room closet was unusable. The shelves were slanted and not at a 90 degree angle;
2. The lock for the balcony door didn't latch and the hotel was not able to get a locksmith on-site for 2 more days; and
3. The room safe's battery was dead, so we were unable to store valuables.
With a little TLC, this place could easily garner some higher star ratings.
Travel Month: Dec 2024Its very close to teooztlan center
Travel Month: Sep 2024Todo estuvo excelente, las habitaciones muy cómodas y muy buen servicio
Travel Month: Feb 2024Really clean modern apartment in great area with everything nearby would definitely stay again
Hot water a bit hit and miss especially in evenings and had no kettle so bought one and left it there for next guest
Wifi great and 24/7 security
Travel Month: Nov 2023El hotel tiene 3 años. Está bien mantenido y el staff es muy servicial y amable. Solo se me hizo un poco caro el precio para el nivel del hotel. El jacuzzi dentro de la habitación siento que lo hace parecer "motel". El desayuno es un buffet muy limitado, pero suficiente. Tiene buen estacionamiento.
Travel Month: Mar 2023Un lugar muy agusto para pasar el día, aunque la música estaba a todo volumen y nosotros preferimos los lugares más silenciosos. Hacia falta mosquiteros o un extractor en el baño, pues se sentía muy encerrado y no podíamos abrir la ventana por los moscos. En cuanto a las amenidades, shampoo, jabón, cepillos de dienes, deberían de tener opciones eco friendly, todo era de plástico. Fuera de eso la atención del staff fue excelente.
Travel Month: Jul 2022Amazing!
Travel Month: Jan 2022This boutique hotel is so beautiful and in an amazing location in the town. The grounds are absolutely gorgeous! The rooms are spacious and elegantly decorated. I would definitely stay here again!
Travel Month: Nov 2020The staff is very friendly and the hotel is very well located
Travel Month: Oct 2020BUEN SERVICIO Y TODOS MUY MUY ATENTOS GRACIAS!!!!!!
Travel Month: Sep 2020Great place to stay
Travel Month: Mar 2020Highly recommend. Great location, swimming pool is perfect.
Travel Month: Jan 2020Great vibe! Great staff! Fun place and people! Many guests by pool and bar enjoying themselves. Felt very welcoming.
Travel Month: Aug 2019High standard and personalized client service. Ideal for couples, romantic weekends or just a relaxing getaway.
Perfect location near the main center and an awesome jacuzzi bar.
Travel Month: Jul 2019Excellent place the staff was great, also the place it has a good location
Travel Month: Jun 2019Property is new, very clean, and has a more private feel as a boutique hotel. The staff is attentive, solutions oriented, and very accommodating to guests. The rooms are spacious and have their own 2 person jacuzzi which is great for a romantic get away. We really enjoyed our stay!
Travel Month: Jun 2019Hemos venido a este hotel 3 veces y siempre hay algo que mejoraron en las instalaciones, siempre muy limpio y con gran atención del personal
Travel Month: Jan 20254.0No respetaron mi selección
habitación limpia y amplia, sin embargo, yo había seleccionado otro habitación diferente por él portal y ya llegando se me asigno una del piso de abajo
Travel Month: Jan 2025Descuidado, caro, goteras y humedades en el cuarto
Travel Month: Dec 2024
