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- Gateway Aurangabad - Chhatrapati Sambhaji Nagar
Gateway Aurangabad - Chhatrapati Sambhaji Nagar
About Property
Experience comfort and luxury at this opulent Taj Hotel Aurangabad offering spacious rooms, multiple dining spots, an exclusive spa and upscale amenities. More
Property Highlights
Activities & Nearby Attractions
Amenities
- Gym
- Swimming Pool
- Spa
- Restaurant
- 24-hour Room Service
- Bar
- + More Amenities
Deluxe Room Twin Bed
Fits 2 Adults
Book with Zero Payment
Best Available Rate
Free Cancellation before βͺ26 Dec 01:59 PMβ¬100% RefundNon RefundableNOWPay 023 Dec26 Dec01:59 PM02 Jan01:59 PMCheck-in
Per Night:
AED 639
Excellent(1128 RATINGS)
CIDCO
7.4 km drive to Chhatrapati Sambhaji Maharaj Airport
Are you flexible with travel dates?
Find Alternate Prices with Flexi Dates
Enjoy benefits worth AED 385 at just AED 154
Deluxe Room Twin Bed
344 sq.ft (32 sq.mt)
Garden View
2 x Single Bed(s)
1 Bathroom
- Iron/Ironing Board
- Housekeeping
- Laundry Service
- Room Service
- Wi-Fi
- Bathroom
Super Package
Room With Free Cancellation | Breakfast only
- Book with Zero Payment
15% off on session of Spa
Early Check-In upto 2 hours (subject to availability)
Late Check-Out upto 2 hours (subject to availability)
15% off on Food & Beverage services
15% Off on Laundry service
Complimentary Welcome Drink on arrival
Free Breakfast- Breakfast Inclusive Rate
Book with Zero Payment
Free Cancellation before βͺ26 Dec 01:59 PMβ¬
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay 023 Dec
26 Dec01:59 PM
02 Jan01:59 PM
Check-in
AED 793
+AED 143 taxes & fees Per Night
Login Now and get this for AED786 or less
Upgrade to a room with Balcony, Living Area, and larger size for AED52. Includes Free Breakfast as well.
Premium Room Twin Beds
- 377 sq.ft (35 sq.mt)
- Swimming Pool View
- 2 x Single Bed(s)
- 1 Bathroom
- Iron/Ironing Board
- Housekeeping
- Laundry Service
- Room Service
- Wi-Fi
- Bathroom
Room With Free Cancellation | Breakfast only
- Book with Zero Payment
- Free Breakfast
- Bed, Breakfast and More
Book with Zero Payment
Free Cancellation before βͺ26 Dec 01:59 PMβ¬
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay 023 Dec
26 Dec01:59 PM
02 Jan01:59 PM
Check-in
AED 691
+AED 124 taxes & fees Per Night
Login Now and get this for AED685 or less
5 Room Types
- Super Package
- Partner Exclusive Rate
- Free Cancellation
- Breakfast Included
- Free Cancellation Zero Payment Now
In times of uncertainty, flexibility matters,
Opt for a free cancellation rate.
Deluxe Room Twin Bed
- 344 sq.ft (32 sq.mt)
- Garden View
- 2 x Single Bed(s)
- 1 Bathroom
- Iron/Ironing Board
- Housekeeping
- Laundry Service
- Room Service
- Wi-Fi
- Bathroom
Room With Free Cancellation
- Book with Zero Payment
- Best Available Rate
Book with Zero Payment
Free Cancellation before βͺ26 Dec 01:59 PMβ¬
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay 023 Dec
26 Dec01:59 PM
02 Jan01:59 PM
Check-in
Room With Free Cancellation | Breakfast only
- Book with Zero Payment
- Free Breakfast
- Bed, Breakfast and More
Book with Zero Payment
Free Cancellation before βͺ26 Dec 01:59 PMβ¬
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay 023 Dec
26 Dec01:59 PM
02 Jan01:59 PM
Check-in
Super Package
Room With Free Cancellation | Breakfast only
- Book with Zero Payment
- 15% off on session of Spa
- Early Check-In upto 2 hours (subject to availability)
- Late Check-Out upto 2 hours (subject to availability)
- 15% off on Food & Beverage services
- 15% Off on Laundry service
- Complimentary Welcome Drink on arrival
- Free Breakfast
- Breakfast Inclusive Rate
Book with Zero Payment
Free Cancellation before βͺ26 Dec 01:59 PMβ¬
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay 023 Dec
26 Dec01:59 PM
02 Jan01:59 PM
Check-in
Premium Room Twin Beds
- 377 sq.ft (35 sq.mt)
- Swimming Pool View
- 2 x Single Bed(s)
- 1 Bathroom
- Iron/Ironing Board
- Housekeeping
- Laundry Service
- Room Service
- Wi-Fi
- Bathroom
Room With Free Cancellation
- Book with Zero Payment
- Best Available Rate
Book with Zero Payment
Free Cancellation before βͺ26 Dec 01:59 PMβ¬
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay 023 Dec
26 Dec01:59 PM
02 Jan01:59 PM
Check-in
Room With Free Cancellation | Breakfast only
- Book with Zero Payment
- Free Breakfast
- Bed, Breakfast and More
Book with Zero Payment
Free Cancellation before βͺ26 Dec 01:59 PMβ¬
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay 023 Dec
26 Dec01:59 PM
02 Jan01:59 PM
Check-in
Premium Room King Bed
- 377 sq.ft (35 sq.mt)
- Swimming Pool View
- Double Bed
- 1 Bathroom
- Iron/Ironing Board
- Housekeeping
- Laundry Service
- Room Service
- Wi-Fi
- Bathroom
Room With Free Cancellation
- Book with Zero Payment
- Best Available Rate
Book with Zero Payment
Free Cancellation before βͺ26 Dec 01:59 PMβ¬
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay 023 Dec
26 Dec01:59 PM
02 Jan01:59 PM
Check-in
Room With Free Cancellation | Breakfast only
- Book with Zero Payment
- Free Breakfast
- Bed, Breakfast and More
Book with Zero Payment
Free Cancellation before βͺ26 Dec 01:59 PMβ¬
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay 023 Dec
26 Dec01:59 PM
02 Jan01:59 PM
Check-in
Deluxe Suite
- 743 sq.ft (69 sq.mt)
- Garden View
- King Bed
- 1 Bathroom
- Iron/Ironing Board
- Housekeeping
- Laundry Service
- Room Service
- Wi-Fi
- Bathroom
Room With Free Cancellation
- Book with Zero Payment
- Best Available Rate
Book with Zero Payment
Free Cancellation before βͺ26 Dec 01:59 PMβ¬
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay 023 Dec
26 Dec01:59 PM
02 Jan01:59 PM
Check-in
Room With Free Cancellation | Breakfast only
- Book with Zero Payment
- Free Breakfast
- Bed, Breakfast and More
Book with Zero Payment
Free Cancellation before βͺ26 Dec 01:59 PMβ¬
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay 023 Dec
26 Dec01:59 PM
02 Jan01:59 PM
Check-in
Premium Suite
- 743 sq.ft (69 sq.mt)
- Garden View
- King Bed
- 1 Bathroom
- Iron/Ironing Board
- Housekeeping
- Bathroom
- Laundry Service
- Room Service
- Wi-Fi
Room With Free Cancellation
- Book with Zero Payment
- Best Available Rate
Book with Zero Payment
Free Cancellation before βͺ26 Dec 01:59 PMβ¬
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay 023 Dec
26 Dec01:59 PM
02 Jan01:59 PM
Check-in
Room With Free Cancellation | Breakfast only
- Book with Zero Payment
- Free Breakfast
- Bed, Breakfast and More
Book with Zero Payment
Free Cancellation before βͺ26 Dec 01:59 PMβ¬
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay 023 Dec
26 Dec01:59 PM
02 Jan01:59 PM
Check-in
Gateway Aurangabad - Chhatrapati Sambhaji Nagar Location
Location rated 4.5 by guests
What guests said
Guests appreciate the propertyβs excellent location, surrounded by lush greenery and in proximity to attractions like the Ajanta and Ellora caves. The serene environment provides a perfect escape from city hustle, making it an ideal retreat. Visitors particularly enjoy the ambiance and peaceful surroundings, contributing to a relaxing stay.
Property Rules at Gateway Aurangabad - Chhatrapati Sambhaji Nagar
Check-in: 2 PM Check-out: 12 PM
- Primary Guest should be atleast 18 years of age.
- Optional : Fee for buffet breakfast: approximately INR 1000 for adults and INR 700 for children|Airport shuttle fee: INR 1200 per room (one-way)|Pet fee: INR 3000 per pet, per night|Rollaway bed fee: INR 1500.0 per night
- Must Read Rules
- Guest Profile
- ID Proof Related
Gateway Aurangabad - Chhatrapati Sambhaji Nagar Photos by Guests
- +422 Guest Photos
User Rating & Reviews
- everyone
- group
- couple
- solo
- business
- family
Excellent
1128 Ratings
Last 10 Customer Ratings (Latest First)
- 5
- 5
- 5
- 5
- 3
- 5
- 5
- 5
- 5
- 5
Review Summary
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The property offers an exceptional experience with warm and friendly staff who go out of their way to ensure guests feel welcome. Guests appreciate the spacious and well-maintained rooms, beautiful surroundings, and delicious food with a wide spread for breakfast. The attentive service and personalized touches, like birthday celebrations, enhance the stay, making it truly memorable. The lush gardens, swimming pool, and pet-friendly policy also stand out as highlights.
Sort by:
Latest first
5.0
Excellent Stay
ruchir m.couple
null
Room: Superior Room Twin Beds
5.0
Pet friendly slice of Weekend heave
avinash k.group
What an absolutely spectacular weekend was spent here! We were here as a group of 15 of us and a labrador retriever who turned 1 on the day of reaching the property. As all Taj properties, the Gateway is also welcoming of your 4 legged family. They very sweetly brought out a complimentary pineapple and crs eam cake for the birthday pooch too which was literally the icing on the cake! The property itself is a sprawling affair across a lot of land in the middle of Aurangabad. Green, well kept and staffed by some wonderful folks who go out of their way to make your stay feel warm and welcome. Our lab was presented with a note welcoming and wishing him Happy birthday by the Housekeeping team and though he was not allowed into the restaurants, since we were a group, we ended up eating together at the garden cafe across two days. The food on the whole is superlative when you're ordering a la carte in the restaurants, save for a single blip when we decided to eat the barbeque one bight, where the vegetarian barbeque did not pass muster. We communicated this to the staff manning the barbeque, and I'm sure it's something they will look into. The staff, including the trainees from the adjacent IIHM were polite, helpful and efficient to a fault and make sure you are cared for and happy while on the property. Super experience and a wonderful weekend. Thank you Gateway Aurangabad!
Room: Deluxe Room King Bed
3.0
Average Stay
ramraj b.family with 2 kids
the property is very good and the staff is also courteous and well trained but the room I was provided was unhygienic having some fungus growth on walls, unpleasant smell. after discussing with the hotel staff they did provide the dehumidifier but the fungus on walls was still present. this is something I didn't expect from the Hotel
Room: Superior Room Twin Beds
5.0
Excellent staying experience
rohit.family
Excellent property location, out of city hassles. Food and services were excellent. Staff was very nice and courteous. Always willing to help.
Room: Premium Room King Bed
5.0
Exceptional stay with wonderful service and ambience
benito j.family with 3 kids
Our stay at Hotel Gateway, Aurangabad was absolutely delightful! From the moment we arrived, the staff made us feel so welcome and comfortable. Everyone was warm, polite, and genuinely cared about making our experience special. The rooms were spacious, spotless, and beautifully maintained. The lush green surroundings and peaceful ambiance made it a perfect place to relax after exploring the city and nearby attractions like Ellora and Ajanta Caves. The food was another highlight βThe breakfast buffet had a great spread, and every meal felt like it was prepared with care. What truly stood out was the attention to detail and the positive energy of the team. They went out of their way to ensure we had everything we needed. Overall, it felt less like a hotel and more like a home away from home. Iβd happily recommend Hotel Gateway to anyone visiting Aurangabad β itβs a wonderful place to stay and unwind. πΏβ¨
Room: Deluxe Room Twin Bed
5.0
Feels like heaven
suraj p.family with 1 kid
Everything in the place was amazing and the overall stay was splendid, surrounded by beauty and staff which makes you feel good
Room: Superior Room Twin Beds
5.0
Waah Taj
kallol g.family with 1 kid
The hospitality offered makes you stand out among your peers ...... The property itself seems a place of visit....... It's grandeur is enchanting, amenities and services are commendable. Thank you for making our stay memorable The hospitality offered makes you stand out among your peers ...... The property itself seems a place of visit....... It's grandeur is enchanting, amenities and services are commendable. Thank you for making our stay memorable.
Room: Premium Room King Bed
Gateway Aurangabad - Chhatrapati Sambhaji Nagar
Dear Guest, Greetings from Gateway Aurangabad - Chhatrapati Sambhaji Nagar! We appreciate you taking the time to post your valuable reviews on MakeMyTrip. We are delighted to hear that you found the hotel to be generally satisfactory. This significantly boosts employee motivation and improves their performance. Positive comments from our guests consistently serve as a source of inspiration for all of us to continue offering our guests top-notch services. We look forward to welcoming you once again. Thank you for choosing Gateway Aurangabad - Chhatrapati Sambhaji Nagar! Sincerely, Ravi Nischal General Manager, and Dean β IHM, Aurangabad
5.0
Excellent Stay
anisa m.group
We really enjoyed our stay at Gateway to the fullest. The rooms are spacious, well kept and clean. The view from the balcony was so good and pleasant. The staff is very cordial and helpful. Every business is made by people and you have got excellent people. Food was also very good. Breakfast spread was really wide and every item was yummy. We had a very short stay so couldn't move around the property so don't know what other things or facilities are there.
Room: Deluxe Room King Bed
Gateway Aurangabad - Chhatrapati Sambhaji Nagar
Dear Guest, Greetings from Gateway Aurangabad - Chhatrapati Sambhaji Nagar! We appreciate you taking the time to post your valuable reviews on MakeMyTrip. We are delighted to hear that you found the hotel to be generally satisfactory. This significantly boosts employee motivation and improves their performance. Positive comments from our guests consistently serve as a source of inspiration for all of us to continue offering our guests top-notch services. We look forward to welcoming you once again. Thank you for choosing Gateway Aurangabad - Chhatrapati Sambhaji Nagar! Sincerely, Ravi Nischal General Manager, and Dean β IHM, Aurangabad
4.0
relax , staycation,good
suman.family with 1 kid
it was overall a good experience ,nice stay and help you to relax and stress buster. you must try once
Room: Superior Room King Bed
Gateway Aurangabad - Chhatrapati Sambhaji Nagar
Dear Guest, Greetings from Gateway Aurangabad - Chhatrapati Sambhaji Nagar! We appreciate you taking the time to post your valuable reviews on MakeMyTrip. We are delighted to hear that you found the hotel to be generally satisfactory. This significantly boosts employee motivation and improves their performance. Positive comments from our guests consistently serve as a source of inspiration for all of us to continue offering our guests top-notch services. We look forward to welcoming you once again. Thank you for choosing Gateway Aurangabad - Chhatrapati Sambhaji Nagar! Sincerely, Ravi Nischal General Manager, and Dean β IHM, Aurangabad
5.0
superb
kaushal r.family with 1 kid
Location, food, amenities, staff and services were awesome. Liked the way each and every detail of the property and services explained to us.
Room: Deluxe Room King Bed
Gateway Aurangabad - Chhatrapati Sambhaji Nagar
Dear Guest, Greetings from Gateway Aurangabad - Chhatrapati Sambhaji Nagar! We appreciate you taking the time to post your valuable reviews on MakeMyTrip. We are delighted to hear that you found the hotel to be generally satisfactory. This significantly boosts employee motivation and improves their performance. Positive comments from our guests consistently serve as a source of inspiration for all of us to continue offering our guests top-notch services. We look forward to welcoming you once again. Thank you for choosing Gateway Aurangabad - Chhatrapati Sambhaji Nagar! Sincerely, Ravi Nischal General Manager, and Dean β IHM, Aurangabad
5.0
Above & Beyond
vikas.group
The entire staff team at Taj Gateway Aurangabad raised the bar of our expectations from Taj Brands of Hotels to a new level, so the term Above & Beyond.
Room: Premium Room King Bed
Gateway Aurangabad - Chhatrapati Sambhaji Nagar
Dear Guest, Greetings from Gateway Aurangabad - Chhatrapati Sambhaji Nagar! We appreciate you taking the time to post your valuable reviews on MakeMyTrip. We are delighted to hear that you found the hotel to be generally satisfactory. This significantly boosts employee motivation and improves their performance. Positive comments from our guests consistently serve as a source of inspiration for all of us to continue offering our guests top-notch services. We look forward to welcoming you once again. Thank you for choosing Gateway Aurangabad - Chhatrapati Sambhaji Nagar! Sincerely, Ravi Nischal General Manager, and Dean β IHM, Aurangabad
5.0
nice stay
pooja a.solo
Lovely stay and beautiful hotel. We ordered in room dining and the food selection was good and service was good.
Room: Superior Room Twin Beds
Gateway Aurangabad - Chhatrapati Sambhaji Nagar
Dear Guest, Greetings from Gateway Aurangabad - Chhatrapati Sambhaji Nagar! We appreciate you taking the time to post your valuable reviews on MakeMyTrip. We are delighted to hear that you found the hotel to be generally satisfactory. This significantly boosts employee motivation and improves their performance. Positive comments from our guests consistently serve as a source of inspiration for all of us to continue offering our guests top-notch services. We look forward to welcoming you once again. Thank you for choosing Gateway Aurangabad - Chhatrapati Sambhaji Nagar! Sincerely, Ravi Nischal General Manager, and Dean β IHM, Aurangabad
5.0
Good services, Gateway Aurangabad
tirthraj g.family
A good place to relax with the property having good facilities and amenities. You can try golf and polo. The gym is equipped and good to work out. The swimming pool is perfect blue and managed by life guard Sachin .
Room: Superior Room King Bed|Superior Room Twin Beds
Gateway Aurangabad - Chhatrapati Sambhaji Nagar
Dear Guest, Greetings from Gateway Aurangabad - Chhatrapati Sambhaji Nagar! We appreciate you taking the time to post your valuable reviews on MakeMyTrip. We are delighted to hear that you found the hotel to be generally satisfactory. This significantly boosts employee motivation and improves their performance. Positive comments from our guests consistently serve as a source of inspiration for all of us to continue offering our guests top-notch services. We look forward to welcoming you once again. Thank you for choosing Gateway Aurangabad - Chhatrapati Sambhaji Nagar! Sincerely, Ravi Nischal General Manager, and Dean β IHM, Aurangabad
3.0
Average Stay
dilip a.family with 2 kids
Not very luxurious, I booked premier room which is meant to be one level down the suite category but there was nothing premier about the room. the room was on 3rd floor to far corner, entrance of the room has dark forest in the front which is super scary after dark, I had 2 kids with me and they were getting scared. There was no door bell, missing bathrobe, bath mat, no chairs in Balcony though they provided chairs in balcony upon request. Balcony was open and wet due to rain. Lower category rooms had swing and fully covered balcony with better views, so better to book superior room and save money. Food was exceptionally great with good spread, Satish at the pool was very friendly and supportive and gave good pool experience, SPA was operated from make shift guest room and actual SPA area was under renovation. They are still renovating some areas in the hotel and you can visibly see the construction and repair works ongoing.
Room: Premium Room King Bed
Gateway Aurangabad - Chhatrapati Sambhaji Nagar
Dear Guest, Greetings from Gateway Aurangabad β Chhatrapati Sambhaji Nagar! We truly appreciate you taking the time to share your detailed feedback on Google. While we are glad to know that you enjoyed the food offerings and service by our associate Satish at the pool, we sincerely regret that certain aspects of your stay did not meet your expectations. Your observations regarding the room allocation, balcony area, and missing amenities have been well noted and shared with the concerned departments for immediate attention. We also regret any inconvenience caused due to the ongoing renovation work. These enhancements are being undertaken to further elevate our facilities and guest experience. Your feedback is extremely valuable to us as it helps identify areas of improvement and strengthen our service delivery. We thank you once again for your constructive review and look forward to welcoming you back for a more comfortable and enhanced stay experience. Thank you for choosing Gateway Aurangabad β Chhatrapati Sambhaji Nagar! Sincerely, Ravi Nischal General Manager, and Dean β IHM Aurangabad
5.0
Outstanding Experience...!
ranjit v.family with 1 kid
My family and I visited Gateway Aurangabad to celebrate my spouse's birthday and it was a fantastic experience to begin with. The staff made it special by giving a bigger room and decorated it with flowers and also arranged a cake. The staff and the hospitality was simply outstanding. It was a memorable experience and we will definitely recommend everyone to visit the property to enjoy the buffet spread and the exceptional hospitality. Special shout out to one of the staff "Yuvraj" for going above and beyond to put up with our multiple requests.
Room: Premium Room King Bed
Gateway Aurangabad - Chhatrapati Sambhaji Nagar
Dear Guest, Greetings from Gateway Aurangabad - Chhatrapati Sambhaji Nagar! We appreciate you taking the time to post your valuable reviews on MakeMyTrip. We are delighted to hear that you found the hotel to be generally satisfactory. This significantly boosts employee motivation and improves their performance. Positive comments from our guests consistently serve as a source of inspiration for all of us to continue offering our guests top-notch services. We look forward to welcoming you once again. Thank you for choosing Gateway Aurangabad - Chhatrapati Sambhaji Nagar! Sincerely, Ravi Nischal General Manager, and Dean β IHM, Aurangabad
5.0
Excellent Stay
rutvij c.family with 2 kids
It was amazing stay. They made my family feel special. celebrated my wifes birthday in great way. thanks. Food and service was great.
Room: Superior Room King Bed
Gateway Aurangabad - Chhatrapati Sambhaji Nagar
Dear Guest, Greetings from Gateway Aurangabad - Chhatrapati Sambhaji Nagar! We appreciate you taking the time to post your valuable reviews on MakeMyTrip. We are delighted to hear that you found the hotel to be generally satisfactory. This significantly boosts employee motivation and improves their performance. Positive comments from our guests consistently serve as a source of inspiration for all of us to continue offering our guests top-notch services. We look forward to welcoming you once again. Thank you for choosing Gateway Aurangabad - Chhatrapati Sambhaji Nagar! Sincerely, Ravi Nischal General Manager, and Dean β IHM, Aurangabad
5.0
Excellent Stay
ishita a.family
The stay was amazing. The property is really great and luxurious and the food is way beyond expectations. The staff makes sure that everything is up to the mark and goes above and beyond to make the vacation memorable.
Room: Deluxe Room King Bed
Gateway Aurangabad - Chhatrapati Sambhaji Nagar
Dear Guest, Greetings from Gateway Aurangabad - Chhatrapati Sambhaji Nagar! We appreciate you taking the time to post your valuable reviews on MakeMyTrip. We are delighted to hear that you found the hotel to be generally satisfactory. This significantly boosts employee motivation and improves their performance. Positive comments from our guests consistently serve as a source of inspiration for all of us to continue offering our guests top-notch services. We look forward to welcoming you once again. Thank you for choosing Gateway Aurangabad - Chhatrapati Sambhaji Nagar! Sincerely, Ravi Nischal General Manager, and Dean β IHM, Aurangabad
5.0
Excellent Stay
nilesh u.family with 1 kid
Excellent hospitality Best facilities..π·
Room: Deluxe Room King Bed
Gateway Aurangabad - Chhatrapati Sambhaji Nagar
Dear Guest, Greetings from Gateway Aurangabad - Chhatrapati Sambhaji Nagar! We appreciate you taking the time to post your valuable reviews on MakeMyTrip. We are delighted to hear that you found the hotel to be generally satisfactory. This significantly boosts employee motivation and improves their performance. Positive comments from our guests consistently serve as a source of inspiration for all of us to continue offering our guests top-notch services. We look forward to welcoming you once again. Thank you for choosing Gateway Aurangabad - Chhatrapati Sambhaji Nagar! Sincerely, Ravi Nischal General Manager, and Dean β IHM, Aurangabad
2.0
stinky rooms
dipesh r.couple
Stinky rooms & wet mattresses, not at all expected from TAJ. Room smelled horrible due to dampness in the walls . Furniture not clean . Mattresses & blanket wet .
Room: Deluxe Room Twin Bed
Gateway Aurangabad - Chhatrapati Sambhaji Nagar
Dear Guest, Greetings from Gateway Aurangabad β Chhatrapati Sambhaji Nagar! Thank you for taking the time to share your feedback on MakeMyTrip. We sincerely regret to learn about the inconvenience caused due to the room condition and cleanliness issues you experienced during your stay. This is certainly not the standard of service and upkeep we aim to provide at our hotel. Please be assured that your concerns regarding room dampness, furniture cleanliness, and linen condition have been shared with the housekeeping and maintenance teams for immediate corrective action. Your feedback is extremely valuable to us as it helps ensure that such lapses are not repeated. We truly apologize for the discomfort caused and hope you will give us another opportunity to serve you better on your next visit. Thank you for choosing Gateway Aurangabad β Chhatrapati Sambhaji Nagar! Sincerely, Ravi Nischal General Manager, and Dean β IHM Aurangabad
4.0
Comfortable stay
abhishek p.couple
This was our second time in this property which is both grand and lovely. Rooms are comfortable and the small balcony with swing makes it grand. Overall it was a very comfortable stay. Chef Sainath & our server Rajnish made our food experience at latitude more memorable. Room service was prompt and courteous. In terms of opportunities- Spa options were limited. Considering thw property size this wasnt expected. Also our card keys didnβt work and had to be activated a second time and no umbrella when requested the next morning. Quality of desserts can also be improved - some of them were too sweet!
Room: Superior Room King Bed
Gateway Aurangabad - Chhatrapati Sambhaji Nagar
Dear Guest, Greetings from Gateway Aurangabad β Chhatrapati Sambhaji Nagar! Thank you for sharing your valuable feedback and for choosing to stay with us for the second time. We are delighted to know that you enjoyed the comfort of your room, the balcony with swing, and the service extended by Chef Sainath and Rajnish at Latitude. Your kind words will be shared with the team and will surely motivate them to continue delivering memorable experiences. We also appreciate your constructive feedback regarding the spa options, card key issues, umbrella availability, and dessert quality. Please be assured that your observations have been shared with the concerned teams for immediate attention and improvement. Your feedback is invaluable in helping us enhance our services, and we look forward to welcoming you back for an even more comfortable and seamless stay. Thank you for choosing Gateway Aurangabad β Chhatrapati Sambhaji Nagar! Sincerely, Ravi Nischal General Manager, and Dean β IHM Aurangabad
